Garden Plaza Hotel

Not one thing

This hotel was GROSS, THERE WAS GARBAGE IN THE FRONT OF THE HOTEL , THE INSIDE WAS FILTHY, THE ROOM WAS EVEN WORST, THE SHOWER HAD RUST IN IT , COULDN'T EVEN TAKE A SHOWER , I FELT UNSAFE, THERE WAS A HOMELESS GUY SLEEPING IN GRASS ALONGSIDE OF THE BUILD

The price was within my budget. looked clean and hotel staff were friendly and helpful

no remote control for the TV. phone did not work so I had to take elevator downstairs to get the remote, twice as the replacement did not work. shampoo bottle was half full. tub was missing a fixture. had to pay for coffee. overall a bit dissappointed.

There is nothing good about this hotel! It is over priced for the service and quality of what a 3 stars should be. This hotel should be disable and go for a complete refurbishing. The bathroom itself was unwelcome. The curtains were destroyed,

First of all, I was not expecting to pay for a hotel where people actually live in.There were dogs all over, mold smell from the entrance and in the bedroom. The bathtub was disgusting full of mildew , black mold all around it. The shower was leaking.

Location

It is old. They need to upgrade the hotel. Some bathroom tub are full of rust. Drapes are torn. Only one elevator work and it is squeaky. Carpet was not vacuumed. I had an experience where it was obvious that the linen was not changed

Room has bugs, Broken tub, rust. Dripping water in the tub, Not working TV, Broken remotes, Bad smelly room, not working light bulbs, no iron box, clean less room, copy maker. Not worth to stay and old hotel. Very bad hotel to stay and would not recommend

They charge me $50 fee for damages . They were already damaged in the room.

Everything staff was not professionally dress and welcoming . There was one gentleman who was very helpful and polite but his hands were ti d and could not much . The manger was not present and made things very difficult

There was a very bad stench there was a lotta noise that did not let me sleep the bathroom was dripping water

We did not checked in for some reasons. We were about to check in when theres a note at the front desk that pool is closed if managers is not in, meaning my kids will be doing nothing. Appearance of the hotel plus smell when we entered is off.

Did not bother checking in from the hotel smell and look of the hotel plus pool is closed so why bother, already proved whats in the review. Thats why I immediately booked another hotel.

The bedroom was clean. Plenty of parking. Desk personnel and room attendants were pleasant. Price was good.

Brass handrail at entrance interior was very wobbly and needed repairs, obviously for quite a while by the looks of it. That's where you get a sense that the hotel has a low rating. The bathroom also needed a lot of repairs/updating.

The bed was extremely comfortable,linens very nice, towels extra nice. Room overlooking the Thruway entrance but surprisingly quiet, our room was on the 8th floor

The bathtub was Rusty, the caulking was missing around most of the tub. Almost all the Lampshades were torn. It definitely needed some fixing up. Elevator the elevator doors had two chunks of material that was missing it was in need of some Renovations.

Employees honesty go somewhere else next time do not eat here

Bed needed to be in trash have pictures of all,no light bulb half roll toilet paper knob on sink came off water running in tub all the time looks like they did not vacuum in months two beds one blanket,furniture very old like second hand store,bad never a

I didn't like anything, this is a hotel is most likely a motel nasty· apartments.

The conditions of the unit, everything looks old or broken. Poor cleaning,

Honestly, only the location.

TV cable did not work meaning the only channel(s) available (on every channel) was the same looping cable commercial. And the TV remote did not even work. The fire alarm was pulled out and left hanging. The bathroom had wall cement (big pieces) falling o

I wanted to have a romantic night out butttttt...the sheets and yellow stains and when I called for new ones they said those are just permanent stains and we don't use bleach I was shocked. The room was filthy! We checked out 25 mins later

I wanted to have a romantic night out butttttt...the sheets and yellow stains and when I called for new ones they said those are just permanent stains and we don't use bleach I was shocked. The room was filthy! We checked out 25 mins later

Worst hotel ever they messed up my girlfriend birthday

The hotel dit not provided any towels ,soap,Home phone not working I called using my cell phone they said room service is not available after 3 Pm they tell me to come down to pick up the towels when I came downstairs they said I have to come back in 1hr

Closeness to major roadways As a place to sleep the prince was fine

The bottom screws of the Safety hand bar in the tub was detached from the wall There were no hot cups in room with which to drink the coffee Even if I had made it. The hallway carpets needed vacumn I believe that it deserves only 2 stars

Desk help was knowledgeable & quick, booking was traced at once & keys issued. Location is descent, not in crowded area. Safe area & hotel.Pricing is great.

Hotel is old.Room & Bathroom, elevator needs updating. Lighting on parking is dark. Hallway carpets stained & old.

Nothing. This place is a horror. I had stayed there a few years ago and it wasn't this bad. If sleeping next door to crack heads and filth/mold in your room is your idea of a 3 star hotel, this is the place.

I didn't expect much for the price but didn't expect to fear for my life. Hotel is filthy. The man in the room next door was either killing someone or someone killing him. I moved all the furniture against door and slept with the lights on. Stay away!

Hotel employee was absolutely amazing he was very nice and helpful my entire stay! This is the lowest priced hotel in the area.

The hotel itself was pretty old and run down. The two younger women that work the front desk are very rude. The rooms don't have microwaves and the one that they have downstairs near the restaurant is filthy.

Location

Shower did not work. Dirty