HomeTowne Studios by Red Roof Philadelphia - Mt Laurel/ Maple Shade, NJ

Everything & especially the manager. We did not get our deposit back and neither did other guests at the hotel. The manager was so rude and inhospitable! They don’t care about the guests or condition of the room or really anything. The staffs awful!

The room smelled like smoke, the bed sheets and towels had many stains, the bathroom was not clean. The TV did not work.

Nothing it was the worst I had room 332 and the TV was falling off the wall, there were cigarettes wholes in the comforter the size of a dime. A cockroach in the kitchen area and smelled was not clean smelling. And that was enough I cancel my reservation.

The front desk, staff are untruthful.

Location

Desk clerk came into my licked room in middle of night!

Never stayed ever n they still charged me

It was infected Im pregnant can?t be around that

Location

Hotel room was extremely dirty. Hair on linens. Smudge on linens. Hair on bathroom sink. Refrigerator top filthy. Toilet dirty. Shower dirty. Floor dirty. All counters with gunk on them. Stove filthy.

Front desk person is very nice.

Not clean at all. Smelled like cigarettes and killed a roach.

Stinking smell and cockroaches in the room. Floor was not tidy.

I like the location and the rates.

The fact you have to leave in order to extend your stay. You get penalized for over booking.

it was only cheap. Nothing else. oh then you tried to extended your d days you have to put it every time $50 deposit. I never see the hold my life like that anyway it was the last first and the last time.

Yes a lot its really noisy during the midnight like how I say if true you tried to extended your days you have to pay every time $50 security deposit. The fridge and freezer is not clean room was not clean

We stayed at this hotel because we are currently homeless. I was told we would have to leave for 3 days after we had stayed 28 days by one of the assistant Managers. I found out extended stay is available but only the manager will approve it.

We had prepaid $--- for a night¿s stay, but when I checked the credit card bill, they charged extra $50 without an explanation by email! Now it cost me $--- to stay at this poor hotel! The room is old and in poor condition, the ventilator is so noisy!

Ambience is very nice.

1. AC has garbage filled in it like nails/straws etc.. because of which ac is making lot of noise. 2. Room floor/table was not clean, dirt is sticking to our feet so can't walk bare feet. 3. Baby cockroaches all around the room. 4. Bad internet connect

The location right off Route 73 near 295

The flooring was extremely filthy to the point that your feet were filthy walking across it. When I advised the staff I was told "Yeah, the floors do that." A work order was put in, but the floors were never touched during my 7 day stay.

Nothing. It was disgusting.

I saw a dead Cockroach in the toilet. I checked the fridge, and there were 2 old boxes of food that had not been removed. The bedsheets were stained, and the pillowcase also. All with brown/red stains. I then killed a few cockroaches. Decided not to stay.

There was nothing that I liked about this hotel this hotel had bugs on the floor it was a terrible location it was unsafe I didn't even stay there I'm expecting a full refund.

This hotel should be closed down there is nothing more to say

Hotel doesn't look as pictures. No housekeeping. Rooms smell smoke.

I liked the professionalism and courtesy I was treated when We arrived to the checking office.

They need to fix their beds a lot better. Ower bed sheets looked like somebody just got up and walked away from the room.

I never got to stay. My friend¿s car broke down and we were not able to get to the location and could not get a refund.

I did not get to see the hotel.

price

it's dated. nothing is modern, A/C was taped together and did not work throughout the time in the room. Bug was found in the bathroom tub. And there was the smell of cigarette smoke