Red Roof PLUS+ Woodbridge - Carteret

Nothing it was horrible. I didn’t like that the first day I arrive with my husband. We had very bad poor customer service from the guy working that day. He didn’t said hello welcome. I said hello I’m here to check in he said let me have ID and that’s it.

Bad customer service. Then, the guy said pay over there. I put credit card he said try again I did it again he stay quiet. my husband put his card pay and walk away. Guy said $50 deposit my husband said “What!!!” Guy gave us key cards didn’t explain

I don’t think i will book this hotel again

I book the hotel for 8 nights that’s what i paid for and on the 7th night the front desk call me that am checking out on the 7th night iand i was so upset to be going to the front desk to fix it which should never happen if i already pay for 8 nights

The hotel stank! Roaches. We left early and were told we would get a refund and now I'm being told no refund! I stayed 1 night and need to be refunded $-- back!

Worse staff , no towels , no other facilities

The hotel is not clean. Flies enter their rooms and the place smells badly. They done not provide room cleaning service until day 4 of your stay and you have to request it before they do it.

Tv didn’t work well at all. No continental breakfast! Coffee was nasty! Unsafe area. The lamp kept flickering. Fire hazard!

Truck parking

Not able to check in early, cleaning staff standing around when suppose to be working, no housekeeping unless four days have passed. The management staff were professional and fair.

Terrible rooms, dirty, smells like cannabis everywhere.

It was there at last minute

The bed was broken no one inform

The location

The bed was very soft my boyfriend complained that his back was hurting I ask to change room but was unsuccessful and it?s my second time staying there

The channels kept skipping and the water got very hot and took a min to regulate.

Close to the airport

Bugs, TV remote did not work

The staff was pleasant

There was no clock and the Phone was NOT working

Privacy , Security , Allowing Small Pets

I didn?t like a bunch of things .? im going to start by saying I saw roaches in my room. I didn?t like how room service is technically once every 4 days

Didnt stay but only 3 hours

Everything, the shower was dirty. The bedsheets weren?t clean towels were dingy and theroom smelled.

The room that the assigned to me was leaking in the bathroom from the ceiling and roaches, I went to the room i phone ringing asking for towels ice and 3 am ringing i told the front desk and she didn?t believe it i have to disconnect the line to sleep

I rented for 4 days and they never came to clean... and the second day I left 3 dollars and they disappeared. And they didn't clean anything or change the sheets or towels.

Hotel charged $50 deposit and didn?t return my deposit upon check out claim that I will receive it in 7 to 10 business days. I will be checking my account to make sure that my deposit is fully processed and returned back to me. All their rules were met

Location

The roaches, no heat for my elderly husband, no room service, we picked up our towels from front desk, & went to ask for them 3 times.

Reasonable price

Staff was not good and the $50 charge at checking in that you don't get back after you have checked out