Fairfield Inn & Suites by Marriott Asheville Weaverville

Checking out

Room wreaked of cigarettes/chemical odor the entire stay. The "heated salt water pool" was out of operation 2/3 days, freezing cold & over-chlorinated. Minus Kameron, staff was uninformative, unsympathetic & unapologetic & said they were "understaffed".

Excellent breakfast, very nice swimming pool and fitness center, overall appearance of facilities.

The layout of the room could be improved. The closet is tiny and an ironing board takes up 75 percent of the space.

Location convenience.

I did not appreciate the Add Ons to my bill and when questioned I was told that if I did not use these special items in five days after checkout I'd be refunded. Bad practice/ FJB

Location and very clean great staff

This hotel is fantastic. Hotel employees were so nice and helpful when we checked in. The general manager was so great too. It is extremely clean and beautiful. It is easy to get to, great location. Highly recommend staying here.

Everything was clean and pristine, the staff, especially hotel employees were so helpful. I would recommend this hotel to anyone that¿s looking for a great place to stay. It has a family atmosphere.

Clean, comfortable, staff was very friendly and helpful, well located right off the highway. I was very pleased and will stay there the next time I am in Weaverville/Ashville.

Cleanliness and friendly staff

Breakfast buffet was a bit cheap.

The best thing about this hotel was its staff. This was a stressful time, but the staff was unfailingly considerate and cooperative. Our sincere thanks to them!

Cleanliness excellent staff

Very close to our event and downtown

everything was great!

The employees were exceptional. And in the holiday spirit.

Staff was very gracious and helpful.

Kind people! Location!

No hot tub

Room with spa tub was excellent. The breakfast was top notch.

Wished the heated pool opened before 10 AM.

The easy check in and the room was clean; the breakfast was good also.

The noise from the other hotel rooms show door make a loud noise when they close the door, maybe some type of dampener to soften the sound would be nice. That doesn't happen a lot but will wake you up at night.

Great breakfast. Very clean, everywhere. I never looked out the window haha. Staff was super friendly.

We were in a handicap room and the bed was so low I needed helped to get up.

I liked that the the property was located around restaurants and retail spaces. It was very clean. Rachel checked us in and was wonderful! I love the warmth that her and the other staff gave us. The breakfast had a lot of options. Coffee, iced lemon water, and refrigerated items were available for us to enjoy at all times throughout our stay.

The only downside to our visit was that our trash was never changed. I would have like new wash cloths and towels too but I know that the hotel was promoting reusing them so I didn’t ask.

Close to where we needed to be. Rooms are a good size and breakfast was good.

We booked through booking.com. Our initial check in clerk was super nice. But the manager that had to come down to fix the issue with booking.com was the worst we have even encountered. He came down in pj's pants and a robe and told us he could not help even after talking to the booking agent. Didn't get all the info and still after an hour and half would not put us in a room. Another female manager had to be called to then simply press a button and we had room keys.

Location , near my family .

Fireplace (once again) not on during a snowy/blustery weekend. One reason I choose this location even though it's exponentially more expensive is to have quiet tome/ conversation by the fireplace.Also, the front desk attendant was consistently absent. I had to callThe landline as I waited for at least 10 minutes to check in & no one was at desk. I finally called the phone to het her to to the front. Same at checkout, no one there.