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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
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Show 76 Verified Reviews
Comfort Suites Northlake is a 16 minutes' drive from Charlotte Motor Speedway. Guests can start their day with a complimentary breakfast and then take a dip in the pool. Complimentary WiFi is provided for all guests. Rooms features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Guests will enjoy the comfort of a furnished seating area with a sofa bed. Guests can enjoy the hotel features and amenities, including the exercise room, free guest laundry facility, free newspaper, free local calls, and free manager's reception Monday through Wednesday. This hotel provides business travelers with modern conveniences a 24-hour business center featuring a computer with Internet access and free printing. The on-site boardroom is complete with a large meeting table, leather office chairs and teleconferencing equipment. The 750 square-foot Harris Room accommodates up to 70 people. Charlotte Douglas International Airport is 15 mi from the property. Downtown Charlotte is 10 mi away.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Only dogs under 40 lbs (18.1 kg) are accepted as pets. There is a two dog maximum. Please note a pet fee applies for each dog. We do not accept local guests without prior management approval. All Comfort Suites are smoke-free. We do not accept local guests without prior management approval. All guests must have a valid credit card and matching I.D. at check-in as the entire stay is charged at check-in. We do not accept cash. The first night's stay is authorized at 4pm the day prior to arrival. This authorization will also serve as the incidental deposit. If credit card cannot be pre-authorized, the reservation will be canceled. The incidental hold will be released upon check out and should be returned within 3-7 business days, depending on your financial institution. $100 deposit is required for all prepaid reservations. We DO NOT accept pets
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Staff was nice. Dining room hostess was amazing. She was very friendly and attentive.
- Although, there wasn't no availability at the moment the manager made accommodations to have me a room as sooner.
- Unfortunately, there was nothing I liked about thus hotel.
Cons -
- Grout around tub stained with mold. Laminate flooring loose, buckling and moved when stepped on over the entire room. Room was very spacious, maintenance was the problem. They were completely full of FEMA workers so we were unable to change rooms.
- Cleanliness is very much lacking overall in the entire hotel. Employees were in street clothes.
- Room design/bathroom layout. Who would keep a wash/sink in the middle of the room Tiny/miniature commode, bathtub.
Top Quotes:
"Friendly staff. "
"The pool was nice. "
"Great breakfast. "
Business Traveler (96)
Solo Traveler (120)
Traveling as Couple (244)
Family with Young Children (291)
Family with Teens (18)
Senior Traveler (13)
Group Traveler (75)
Room Options
Suite Queen bed
sqft • 1 Queen
Room Details and Photos
King Suite - Non-Smoking
sqft • 1 King
Room Details and Photos
Queen Suite with Two Queen Beds - Hearing Accessible/Non-Smoking
376 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
2 Queen Beds, Suite, Nonsmoking, Accessible
377 sqft • 2 Queen
Room Details and Photos
King Suite - Non-Smoking
376 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Comfort Suites Northlake
7315 Smith Corners Boulevard, Charlotte, NC
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