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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 78 Verified Reviews
Located in the Blue Ridge Mountains, this hotel is 5 mi from the Sugar Mountain Ski and Golf Resort. Facilities include an outdoor heated swimming pool and free WiFi. Rooms feature a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Select rooms feature a sofa bed and spa bath. Laundry facilities and barbecue facilities are available for the guests of Banner Elk Best Western Plus Mountain Lodge. A 24-hour reception and a business center are offered. Elk River Club and Golf Course is 5 minutes’ drive from the hotel. Grandfather Mountain, a nature preserve with hiking and walking trails, is less than 9.9 mi away.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Please inform Best Western Mountain Lodge At Banner Elk of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Staff was very friendly, helpful and attentive.
- Su ubicacion
- Staff exceptional. Room very clean. Close to restaurants and scenery was beautiful. Would definitely stay again.
Cons -
- LAs habitaciones estaban sucias, las almohadas son viejas y nada comodas. al igual que las camas, no son comodas.
- I didn't like the bathroom sink outside of the shower area.
- Very shabby property, stain on shower ceiling, many poorly fixed holes in the walls, stained toilet bowl, loosened toilet paper holder, very small tv.
Top Quotes:
"Friendly and accommodating staff."
"Beautiful view of the mountains. "
"The location was perfect."
Business Traveler (35)
Solo Traveler (74)
Traveling as Couple (363)
Family with Young Children (346)
Family with Teens (28)
Senior Traveler (15)
Group Traveler (82)
Room Options
Downstairs King Room - Non-Smoking
576 sqft • 1 King
Room Details and Photos
Double Room with Two Double Beds - Downstairs
289 sqft • 2 Double
Room Details and Photos
Suite Accessible
280 sqft
Room Details and Photos
Accessible - 1 Queen
sqft • 1 Queen
Room Details and Photos
1 King Bed, Non-Smoking, Work Desk, Full Breakfast
270 sqft • 2 Queen
Room Details and Photos
King Suite with Roll-In Shower and Sofabed - Mobility Accessible/Non-Smoking
sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Best Western Mountain Lodge At Banner Elk
1615 Tynecastle Highway, Banner Elk, NC
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