3-Star Hotel

Residence Inn by Marriott Helena

2500 East Custer Avenue, Helena, MT - United States
View Map
Residence Inn by Marriott Helena
1/22
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$199
per night

3-Star Hotel

Residence Inn by Marriott Helena

2500 East Custer Avenue, Helena, MT - United States
View Map

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolKitchen/KitchenetteRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

9

Exceptional

Based on 97 reviews

Location Of Hotel

9.1

Hotel Cleanliness

9.3

Hotel Staff

9.5

Overall Quality

9

Show 23 Verified Reviews

About

Located in Helena, Residence Inn by Marriott Helena provides air-conditioned rooms with free WiFi. The property is around 2.9 miles from Helena College, 3.5 miles from Carroll College and 3.6 miles from City - County Building. The hotel features family rooms. Some rooms are equipped with a kitchen with a fridge, a dishwasher and a microwave. Helena Regional Airport is 0.6 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Accessibility meeting spaces available
Accessible bathtub available
Accessible entrance to swimming pool
Accessible parking
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to the registration desk available
Accessible shower available
Accessible toilet
Accessible vanities available
Closed-caption TV
Facilities for disabled guests available
Family rooms
Fitness center
Flashing door knocker available
Free Breakfast
Free Wi-Fi
Free parking
Hearing accessible room and/or kit available
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kids' pool
Kitchen
Lowered deadbolt on doors available
Lowered electrical outlets available
Lowered night guard on doors available
Lowered view port in doors available
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Shared kitchen
Spa services
TTY/TDD compatibility available
Visual alarms
Wheelchair accessible

Guest Rating

9

Exceptional

Based on 97 reviews

Location Of Hotel

9.1

Hotel Cleanliness

9.3

Hotel Staff

9.5

Overall Quality

9

Pros +

  • It was quiet. Great pool area with splash pad. Room was great!
  • The room was laid out very well. One of the best designs we have seen. Staff was wonderful and everything was very clean. Nothing I can complainer about and that is a first.
  • Check in was fast and friendly.

Cons -

  • Some of the splash pad features were not working, so that was a bummer for our 4 year old.
  • No
  • The room is set up very awkwardly. It smelled as if no one had been in the room for months. Shower edges were dirty. There was blood on the curtain. Pillows were super flat. We didn¿t receive dish soap, a coffee maker, or a do not disturb sign.

Business Traveler (13)

Solo Traveler (9)

Traveling as Couple (25)

Family with Young Children (52)

Family with Teens (9)

Senior Traveler (1)

Group Traveler (6)

9
It was quiet. Great pool area with splash pad. Room was great!
Some of the splash pad features were not working, so that was a bummer for our 4 year old.
10
The room was laid out very well. One of the best designs we have seen. Staff was wonderful and everything was very clean. Nothing I can complainer about and that is a first.
No
5
Check in was fast and friendly.
The room is set up very awkwardly. It smelled as if no one had been in the room for months. Shower edges were dirty. There was blood on the curtain. Pillows were super flat. We didn¿t receive dish soap, a coffee maker, or a do not disturb sign.
5
Large room suite with full kitchen and fridge.
The mattresses were awful. Usually my husband and I are excited about hotel beds at a nicer hotel but it was literally the worst mattress I have slept on in 10 years, we would have been better off on the floor.

Room Options

1/3
Expand Icon

King Studio with Sofa Bed - Hearing Accessible

sqft • 1 King and 1 Sofabed

Accessible room

Room Details and Photos

1/6
Expand Icon

One-Bedroom King Suite with Fireplace

300 sqft • 1 King

Accessible toiletAir conditioningAlarm clockBody soap

Room Details and Photos

Expand Icon

One-Bedroom Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

sqft • 1 Queen and 1 Sofabed

Accessible bath/showerAccessible roomEntire unit wheelchair accessible

Room Details and Photos

1/12
Expand Icon

Studio, 1 King, Sofa bed

302 sqft • 1 Sofabed

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/9
Expand Icon

1 Bedroom Suite, 2 Queen, Sofa bed

302 sqft • 2 Double

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/13
Expand Icon

1 Bedroom Suite, 1 King, Sofa bed, Corner room, Fireplace

302 sqft • 1 Double

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

Location

Residence Inn by Marriott Helena

2500 East Custer Avenue, Helena, MT