Hotel Crosby

We loved the d�cor of the hotel, the staff was friendly, and the location was excellent!

There was multiple flies in the room when we checked-in. The beds were extremely hard.

We pretty much liked everything about it, the decor and feel was great. It's very cozy, romantic and the restaurant is excellent.

There wasn't a fridge in the room and checkout is at 11.

Location with a parking ramp

Room was small and no fridge

Unique rooms Easy parking Close proximity to shops/restaurants Great bar/restaurant at the hotel

No small refrigerator in the room

The location was great!

I spoke my grievances with the lady at the front desk and nothing was resolved.. I even took photos and sent to them, no reply..

location, nice rooms

yes, that they charge more if you want 3 or 4 people for 2 queen beds

The facilities are nice and location is convenient.

Nothing comes to mind.

Staff was great, very personable, free box of chocolates for my husband's birthday.

Location

For longer stays, a closet of some kind would be nice.

Location

Their amenities for the price of the room were not up to par.

One of the best hotels we have stayed in!

Customer service oriented.

The hotel and room looked great, was clean, had a relaxing atmosphere, and we felt very comfortable. The room was cozy and romantic, it had a classy feel, and the hotel staff even gifted us wine to celebrate our anniversary. The room had a large bathroom, a walk-in shower, ample room for luggage, plenty of counter space, big windows with sheer or blackout curtains, and a great heating and a/c unit. The front desk was very helpful as they called ahead to tell us our room was ready and were also able to help us find the parking entrance over the phone. The sitting spaces like the lounge in the lobby and the patio spaces outside (main floor and third level) were very nice and a wonderful option to have. We liked the hot tub, it was clean and relaxing. The close proximity of the hotel to the parking ramp was great and the location of the hotel being right along Main Street was convenient. Overall, we enjoyed our stay at Hotel Crosby and would love to stay again.

The door of the hotel room seemed to not be as sound proof as I would hoped, as some of the other hotel guests were very loud in the hallways (slamming doors and yelling) getting to their rooms on the second floor several hours after quiet hours started at 11pm. I understand the loud behavior is the guest's fault, not hotel management. We went to the Matchstick for dinner and the hostess told us it would be a 30 minute wait which was fine but it was nearly 40 minutes later and she hadn't communicated with us (we were sitting about 15 feet away in the lobby) so I inquired how much longer it would be and she not only had forgot about us but also has canceled our names from the wait list. This was frustrating, but they got us in and the rest of the service from our waiter was fantastic.

The room was exactly what I expected, the staff was friendly and quick to help. The roof top hot tub was amazing even with record low temps. Will def be returning.

Great location, clean rooms, nice bar and restaurant.

Our room (133) was dark and beds were not the most comfortable. Noisy neighbors kept us up our first night. We felt the wine prices were ridiculously high.

Lovely hotel. The shower was really good. There was a hot tub on the roof.

The bed was very uncomfortable. I could not get any sleep.

Location was great. Staff was very nice, polite, accommodating. Very clean property. Wish they offered breakfast even if it was just coffee and pastries.

Offer a continental breakfast. I mean, for $400 per night that’s the least they could do!

We liked how close you were to shopping and really appreciated the fact that we could come and park early on your lot before check in and shop before our room was ready and that you held our luggage inside the hotel.

Why wouldn't you have shades that keep the SUN/LIGHT out?!? What the heck, how is a person suppose to sleep when you can see lights outside through the shades and light coming in first thing in the morning! Also, most hotels would have ice machines for guests, you shouldn't have to ask for ice in a cup!! Our coffee maker didn't work in our room so we had to go down to get coffee. Room 333, it was reported.

The decor and ambiance was attractive. The hot tub was fun. The grounds were well kept with many areas for seating.

I liked it all.