Holiday Inn Express Jackson By IHG

Well maintained and location

We could hear the people next to and above us which was strange

Room size

Shower a bit small/Tub

The staff, and breakfast.

Traffic noise (room #333). . This time in this room I got very little sleep, because the loud traffic noise kept waking me up throughout the entire night.

They actually had me sign a doc agreeing that I wouldn't party, be loud, let in pets, etc... I LOVED it. Last weekend I had a horrible Hilton experience with other rooms partying, and Hilton ignored those guests, preferring me to handle it.

It was clean I really enjoyed seeing how nice room was also staff was friendly.

I wish they had more breakfast options. Scrambled eggs and bacon would've been great.

Rooms are spacious, clean and close to restaurants. Free breakfast was great.

Room was great

Breakfast is suppose to go until 9:30. Got there at 8:50 and there was only one biscuit, no bacon. Staff member came in to check on things but never refilled anything except jelly. Maybe it?s to save money and prevent food waste.

Great staff that are helpful and friendly, hot breakfast, and very clean rooms with comfortable beds!

Everything was great!

Comfortable rooms and excellent breakfast.

The hotel had strict limitations against gatherings, which the staff had to enforce. Since the purpose of our stay was to gather with our family (for which we had multiple rooms for two nights), this reduced the overall quality of our experience.

Was clean with a good breakfast.

Pictures show a hot tub which is why we stayed there. There is not one!

Cleanness, breakfast and hotel staff

Very clean room. Staff was friendly and helpful. Breakfast was great.

The staff was friendly! The place was definitely a bit run down but it was still clean.

very clean and updated, right off the expressway for easy on and off access. Jacuzzi suite is perfect for a night away

no complaints

The breakfast was good. Housekeeping was excellent.

The pool was closed for construction, was not informed prior to purchase. The hotel and surrounding area lost power, there was no generator working to give power to the rooms.

very clean and staff was nice

no ESPN channels

Good breakfast

Due to no power I couldn't sleep.. No elevator I have to carry my bags from 3rd floor steps ..horrible experience I deserve money back

Clean and comfortable rooms. Helpful staff. Free parking and internet. Free breakfast included cold sandwiches and microwave, pancake machine. Gf Breakfast: raw frozen gf frittata for microwave, cold boiled eggs, oatmeal.

Unheated indoor pool was too cold to swim in. No teas provided. Yogurts ran out halfway through breakfast hours. Coffee was okay.

Location. Cooperative staff.

The hot breakfast was not up to the standard we were expecting. The boxed "hot food" and the lack of oatmeal was disappointing.

The room was clean

The breakfast food was not hot, barely warm. The coffee pot was unplugged and cold. The pancake machine did not work and the staff didn't care to fix it. The breakfast turned us off ever using thi shotel again.