Sleep Inn Columbia Gateway

The rooms were clean and spacious. The breakfast was better then expected. The location was easy to find & get in & out. Check in was easy & fast.

Having to put a $100 Security Deposit on card & still waiting for it to be returned.

There was mold, family got sick- when brought up to management they blamed me stating I probably put the mold in there. Hospitality would?ve recognized this when doing their daily cleanings and there would?ve been an issue.

Breakfast

Pillow Rust on bathroom door A hole on the wall Toilet wouldn?t flush Key card stopped working

Nice, clean and good staff.

The pillows are terrible. They use small square 1/2 size pillows. If not for the 1/2 size pillows it would've been a great stay.

It was just nice. And clean. No broken locks or furniture or stained carpets. And no miscreants wandering around near the lobby harassing patrons like the last place I stayed in (Columbia 100 ESA)

There was a palate with some supplies in the lobby and I suppose someone could have moved them out of sight, but it was not the end of the world.

Location for my job case.

Yes My room didn't have any wash clothes in it, and the hand towels looked dirty.

Room was dirty, had to wait 10 mon for desk clerk to get off a personal phone call to check in. Mold in the shower, fixtures had rust on them.

The room was nice and very clean.

The bed was not particularly comfortable but the sheets and blankets were nice and clean.

The pad on the bed moved and bunched up. Bed was not comfortable. The doorway in the bathroom was stained and paint chipped. Bathroom floor tile was chipped with chips in the tub. They asked for $100. for security. Breakfast was poor.

Clean and basic place to sleep. Front desk staff was polite.

Free breakfast

We needed an extra blanket for our bed and we called to ask for one and the person at the front desk told us that he didn't have any extra blankets, which then changed to no clean extra blankets.

Location

Everything, it was very dirty and unsafe. Mold in the bathroom

The gym and king bed was very good

Some of the staff at front desk where rude. Had to request a room change since the lock box was broken and the ironing table damaged. Lady at front desk did change me to a new room.

Nice King bed and used the gym area

Had to change rooms since the lock box didn¿t work on the original assigned room and the iron table was also broken. Some at the front desk were rude.

Check in very friendly, room was clean and fit our needs.

Staff was NOT around/front desk when needed. A/C stopped working NUMEROUS times. Bed linen was not clean. Bathrooms had 1/2 rolls of tissue. I had a total of FOUR rooms for TWO nights and was somewhat disappointed. We won¿t be staying here again.

I had a 1 1/2 day stay in Baltimore, and this hotel hit the spot. It¿s only about 15 minutes away from the airport, in a seemingly quiet part of town, and close enough to certain destinations while being in a relatively safe area. Would stay again.

No. The hotel was quiet, the guests were respectful, and the accommodations I needed were met. It¿s not bad for the price.

Room and common areas were very clean.

Breakfast was advertised but they did not have it, they did give us a "brown bag" option which was pretty sad. The COVID excuse is getting old.

The room was large.

The entire hotel smelled like smoke and marijuana. You couldn¿t get away from the smell and my clothes smelled awful. I am tired of Covid being an excuse for hotels to save money and serve a terrible breakfast.

Checkout staff was pleasant.

Room smelled like smoke. Overnight staff was unfriendly.