Homewood Suites by Hilton Boston Woburn

The staff were friendly; the decor of the room was great.

The room was pretty nice - there were inconsistencies, e.g. our friends didn't get items like dish cloths/pot holders; the table in our room in front of the couch was badly chipped; the bedspread/duvet cover had threads that were pulled and snagged, etc.

Very clean. Staff was friendly

Not so much that I didn't like it but I wish they had a hot tub in their suites.

The location was convenient for what we were doing

The room wasn¿t the best, had doors connecting to other rooms which we aren¿t crazy about. When we arrived the toilet had been used and not flushed.

The location was great. The room was clean and a nice size for our extended stay. The staff was really nice and the hotel was stylish.

We wanted a hotel with a small kitchen. We also wanted one close to transportation to Boston. Which this hotel had both.

The breakfast was only nice if you got there before 7am. They had breakfast from 6:30am to 9am. If you went after 7am they were out of everything. The one lady at the front desk was rude but everyone else was nice. The rooms weren't very clean.

The hotel is convenient to where I need to be, the rooms are clean, the hotel is quiet, there is accessible parking.

The staff is not friendly, they do not greet guests as they come in and out from their stay. They do the bare minimum to get you checked in and out. Feeling welcome is important, something I may need to search for in other hotels, as this is not it.

Very clean, calm, nice room. Everything was perfect!

Absolutely nothing!

The room is spacious

location

Disappointed regarding the bathroom area ..

Location

WiFi was down for the duration of my stay, no television either. Hindered work tasks. No solution provided by staff

Anthony at check in was welcoming, helpful along with comforting due to another hotel (extebded stay)we had to abruptly check out of . He had welcomed us w a big smile and told us we would b safe there basiclalt we went fromrags the riches w the hilton. The staff was kind, the room was huge, clean and comfortable.. Will definitely be back

The 1 ladies that take care of breakfast were rude and seemed like they hated their jobs. (Older slight accent woman and thin middle aged lady) the Hispanic young man was very kind n always said good morning to us, he was very helpful when they ran out of supplies.

Check in was easy w friendly staff. Suite was comfortable, well arranged w thoughtfully designed amenities like the desk and stools w low table and I liked having the kitchenette. Easy access off of I-95. Restaurant nearby (110 Grill for us) and good. Expansive and varied sitting areas around lobby and eating area was very thoughtfully designed. Wish there was more green space around the hotel for landscaping and plantings although what you had was well cared for.

A curtain divider separating the bed from the sleep couch would have been nice for more privacy . Breakfast would have rated you higher if you had cut up fresh fruit but perhaps hard with all the families? Would have preferred plain yogurt in a bowl to scoop out, a pitcher for REAL maple syrup (not that corn syrup fake stuff! )Pool was small and with no ventilation the chlorine smell was overpowering - just being able to open some doors would be helpful.

Location

WiFi was down for the duration of my stay, no television either. Hindered work tasks. No solution provided by staff

Great location away from Boston traffic. Breakfast was decent.

No ability to run the fan continuously on the AC, so the room would get too hot, then too cold alternately. No air circulation. Very wide temperature fluctuations.

The location was perfect. Staff was very friendly and it was clean

Good breakfast, comfortable bed, convenient location.

The man at the reception wasn't very friendly, as if we were visiting him at his home.

Good breakfast, comfortable bed, convenient location.

The man at the reception wasn't very friendly, as if we were visiting him at his home.

Cleanliness

Pool. It said heated and the people I was with and I were freezing, didn’t last longer than forty five minutes.

The breakfast changed each day we were there which was nice. My kids and I each found something we liked to eat. The pool was nice and clean, towels were provided. It’s a nice location if you want to travel between Boston, Salem and Glouster. We bounced between the towns with relative ease. Staff was always friendly.

I felt very safe there. The room was clean. The breakfast was awesome!

No airport shuttle.