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Guest Rating
Good
Location Of Hotel
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Overall Quality
Show 18 Verified Reviews
Located in West Springfield and with Eastern States Expo Center reachable within 3 miles, Candlewood Suites-West Springfield by IHG provides concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a casino. The property is around 3.1 miles from The Big E, 22 miles from Wintonbury Hills Golf Course and 23 miles from Amherst College. The hotel has a grill and a 24-hour front desk. At the hotel each room has air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a bath and a hairdryer. Guest rooms will provide guests with a desk and a coffee machine. Candlewood Suites-West Springfield by IHG offers 2-star accommodations with an indoor pool, fitness center and hot tub. Guests at the accommodation will be able to enjoy activities in and around West Springfield, like hiking. A business center and vending machines with snacks and drinks are available on site at Candlewood Suites-West Springfield by IHG. Comcast Theatre is 28 miles from the hotel, while XL Center is 28 miles away. Bradley International Airport is 12 miles from the property.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Good location for our visit. Nice sized room.
- Pet friendly and the location.
- The room was acceptable and the staff was friendly.
Cons -
- Old hotel with worn, smelly hallways. Staff often not at the lobby desk. Room not very soundproof. Kids running in hallways and room above us until after 11PM. Toilet sink drained extremely slow. No breakfast.
- The pool and spa were closed and that is the only reason I booked this hotel.
- Nothing
Business Traveler (28)
Solo Traveler (30)
Traveling as Couple (54)
Family with Young Children (87)
Family with Teens (5)
Senior Traveler (1)
Group Traveler (17)
Room Options
Studio Suite
500 sqft • 2 Double
Room Details and Photos
Queen Suite with Roll-In Shower - Disability Access
500 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Studio Suite
496 sqft • 1 Queen
Room Details and Photos
Queen Mobility Accessible Roll In Shower
270 sqft • 1 King
Room Details and Photos
2 DOUBLE BEDS STUDIO SUITE
496 sqft • 1 Queen and 1 Double
Room Details and Photos
Location
Candlewood Suites-West Springfield By IHG
572 Riverdale Street, West Springfield, MA
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