2.5 Star Hotel

Blue - A Modern Hotel, an Ascend Collection Hotel

1080 Riverdale Street, West Springfield, MA - United States
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Blue - A Modern Hotel, an Ascend Collection Hotel
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About

Blue - A Modern Hotel, an Ascend Collection Hotel is located just off Interstate 91 and one mile from the Connecticut River bank. Free Wi-Fi is accessible throughout the hotel. All of our 100% nonsmoking spacious guest rooms and suites are elegantly furnished with a work desk and massage chair. A varied assortment of shops, boutiques, and entertainment venues are within walking distance from the hotel. The Naismith Memorial Basketball Hall of Fame in Springfield is 4.3 miles away.

Guest Rating

6.6

Pleasant

Based on 155 reviews

Location Of Hotel

6.4

Hotel Cleanliness

5.4

Hotel Staff

6.6

Overall Quality

4.4
Show 50 Verified Reviews

Room Options

1/4

2 Double Beds, Nonsmoking

sqft • 2 Double

Air conditioningBath or ShowerBathrobe(s)Closet

Room Details and Photos

1/2

1 King Bed, Nonsmoking

302 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/7

sqft

Accessible bath/showerAccessible by liftAccessible toiletAir conditioning

Room Details and Photos

Guest Rating

6.6

Pleasant

Based on 155 reviews

Location Of Hotel

6.4

Hotel Cleanliness

5.4

Hotel Staff

6.6

Overall Quality

4.4

Pros +

  • Staff, beds, robe, and slippers hotel employees and the sweet lady.
  • Never again
  • My room had to be changed due to the sheets being dirty. The second room wasn¿t much better. The toilet had never been flushed so there was a mess there. The shower head managed to wet everything but your person.

Cons -

  • I didn¿t like anything about this place. My partner agreed we were the most uncomfortable we¿d ever been.
  • I would have liked that the grab and go breakfast would not be behind the front desk, it felt akward having to ask for breakfast breads and walking away with a little plastic bag. I was under the impression from my booking breakfast was included.

Top Quotes:

"I loved the lobby, very attractive and welcoming."

"Very quiet."

Business Traveler (6)

Solo Traveler (8)

Traveling as Couple (25)

Family with Young Children (115)

Family with Teens (3)

Senior Traveler (6)

Group Traveler (5)

Total (142)

10.0

Derek

Posted on: 9-18-2025

Staff, beds, robe, and slippers hotel employees and the sweet lady.

1.0

Tara

Posted on: 11-30-2023

Never again

1.0

Destiny

Posted on: 11-29-2023

My room had to be changed due to the sheets being dirty. The second room wasn¿t much better. The toilet had never been flushed so there was a mess there. The shower head managed to wet everything but your person.

I didn¿t like anything about this place. My partner agreed we were the most uncomfortable we¿d ever been.

8.0

Verified Hotel Guest

Posted on: 11-29-2023

Location to Six Flags and restuarants. Room and hotel was clean and appropriate for family. Staff was courteous.

I would have liked that the grab and go breakfast would not be behind the front desk, it felt akward having to ask for breakfast breads and walking away with a little plastic bag. I was under the impression from my booking breakfast was included.

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Refrigerator
Wheelchair accessible

location

Blue - A Modern Hotel, an Ascend Collection Hotel

1080 Riverdale Street, West Springfield, MA

Top Hotel Destinations

$172
per night