3 Star Hotel

Holiday Inn Hotel And Suites Pittsfield-Berkshires By IHG

1 West Street, Pittsfield, MA - United States
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Holiday Inn Hotel And Suites Pittsfield-Berkshires By IHG
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About

Welcome to the Holiday Inn and Suites Pittsfield-Berkshires Centrally located in downtown Pittsfield Massachusetts. We are 10 minutes driving time to many corporations such as General Dynamics, Lenco Armored Cars, Lockheed Martin. When you have time to relax at the hotel take advantage of our fitness center, heated indoor pool and the 101 Restaurant for Breakfast or Dinner. The hotel is located centrally to many attractions in the Berkshires such as Tanglewood, Norman Rockwell, Hancock Shaker Village, Mass Moca, Clark Art Museum, Herman Melville, Jacob Pillow, Barrington Stage and the Colonial Theater. When it is time to bring home some gifts there are many antiques shops, specialty shops in every town in the Berkshires plus there is the Lee Premium Outlet to score some great deals. We look forward to your visit and until you walk through our doors, have a great day!

Guest Rating

7.5

Good

Based on 437 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.7

Hotel Staff

8.7

Overall Quality

7.9
Show 175 Verified Reviews

Room Options

1/5

King Suite with Mobility Accessible Roll-In Shower

603 sqft • 1 King and 1 Sofabed

Accessible roomAdditional toiletAir conditioningAlarm clock

Room Details and Photos

1/8

Queen Room with Two Queen Beds - Disability Access

302 sqft • 2 Queen

Accessible bath/showerAccessible by liftAccessible roomAdditional toilet

Room Details and Photos

1/8

Queen Suite with Two Queen Beds and Sofa Bed

603 sqft • 2 Queen and 1 Sofabed

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/6

Standard King Room - Mobility Accessible

302 sqft • 1 King

Accessible bath/showerAccessible by liftAccessible roomAdditional toilet

Room Details and Photos

1/5

Queen Room - Mobility Access Roll in Shower/Non-Smoking

603 sqft • 1 Queen

Accessible bath/showerAccessible by liftAccessible roomAdditional toilet

Room Details and Photos

1/3

2 Bed Mobility Accessible Roll Shower Non smoking

270 sqft • 2 Double

Accessible roomAir conditioningBath or ShowerCloset

Room Details and Photos

Guest Rating

7.6

Good

Based on 350 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.7

Hotel Staff

8.7

Overall Quality

7.9

Pros +

  • The rooms were clean, modern and the bed was very comfortable.
  • They said pool would be open. Was not.
  • The great pool & hot tub, generous size rooms, hot chocolate & coffee station and good price.

Cons -

  • The off-site parking was a little inconvenient, but the hotel staff and free valet service did make up for this somewhat.
  • Facilities were either too hot or too cold. Lighting was too sterile in the concourses. Gym and ballroom bathrooms weren’t working
  • We weren’t given shampoo for 2 days even when we asked.

Top Quotes:

"Comfy beds."

"Great beds/pillows, front desk manager excellent. "

"The hotel was centrally located in downtown Pittsfield. Near freeways and local attractions."

Business Traveler (20)

Solo Traveler (48)

Traveling as Couple (94)

Family with Young Children (109)

Family with Teens (3)

Senior Traveler (4)

Group Traveler (29)

Total (245)

9.0

Byford

Posted on: 2-22-2026

The rooms were clean, modern and the bed was very comfortable.

The off-site parking was a little inconvenient, but the hotel staff and free valet service did make up for this somewhat.

2.0

Thomas

Posted on: 2-20-2026

They said pool would be open. Was not.

Facilities were either too hot or too cold. Lighting was too sterile in the concourses. Gym and ballroom bathrooms weren’t working

8.0

Tara

Posted on: 2-17-2026

The great pool & hot tub, generous size rooms, hot chocolate & coffee station and good price.

We weren’t given shampoo for 2 days even when we asked.

8.0

Carlyle

Posted on: 1-20-2026

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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Kid Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
On-site accessible restaurants/lounges
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

location

Holiday Inn Hotel And Suites Pittsfield-Berkshires By IHG

1 West Street, Pittsfield, MA

Top Hotel Destinations

$129
per night