3 Star Hotel
Holiday Inn Hotel And Suites Pittsfield-Berkshires By IHG

About
Welcome to the Holiday Inn and Suites Pittsfield-Berkshires Centrally located in downtown Pittsfield Massachusetts. We are 10 minutes driving time to many corporations such as General Dynamics, Lenco Armored Cars, Lockheed Martin. When you have time to relax at the hotel take advantage of our fitness center, heated indoor pool and the 101 Restaurant for Breakfast or Dinner. The hotel is located centrally to many attractions in the Berkshires such as Tanglewood, Norman Rockwell, Hancock Shaker Village, Mass Moca, Clark Art Museum, Herman Melville, Jacob Pillow, Barrington Stage and the Colonial Theater. When it is time to bring home some gifts there are many antiques shops, specialty shops in every town in the Berkshires plus there is the Lee Premium Outlet to score some great deals. We look forward to your visit and until you walk through our doors, have a great day!
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
King Suite with Mobility Accessible Roll-In Shower
603 sqft • 1 King and 1 Sofabed
Room Details and Photos
Queen Room with Two Queen Beds - Disability Access
302 sqft • 2 Queen
Room Details and Photos
Queen Suite with Two Queen Beds and Sofa Bed
603 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Standard King Room - Mobility Accessible
302 sqft • 1 King
Room Details and Photos
Queen Room - Mobility Access Roll in Shower/Non-Smoking
603 sqft • 1 Queen
Room Details and Photos
2 Bed Mobility Accessible Roll Shower Non smoking
270 sqft • 2 Double
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The rooms were clean, modern and the bed was very comfortable.
- They said pool would be open. Was not.
- The great pool & hot tub, generous size rooms, hot chocolate & coffee station and good price.
Cons -
- The off-site parking was a little inconvenient, but the hotel staff and free valet service did make up for this somewhat.
- Facilities were either too hot or too cold. Lighting was too sterile in the concourses. Gym and ballroom bathrooms weren’t working
- We weren’t given shampoo for 2 days even when we asked.
Top Quotes:
"Comfy beds."
"Great beds/pillows, front desk manager excellent. "
"The hotel was centrally located in downtown Pittsfield. Near freeways and local attractions."
Business Traveler (20)
Solo Traveler (48)
Traveling as Couple (94)
Family with Young Children (109)
Family with Teens (3)
Senior Traveler (4)
Group Traveler (29)
Total (245)
Byford
•Posted on: 2-22-2026
The rooms were clean, modern and the bed was very comfortable.
The off-site parking was a little inconvenient, but the hotel staff and free valet service did make up for this somewhat.
Thomas
•Posted on: 2-20-2026
They said pool would be open. Was not.
Facilities were either too hot or too cold. Lighting was too sterile in the concourses. Gym and ballroom bathrooms weren’t working
Tara
•Posted on: 2-17-2026
The great pool & hot tub, generous size rooms, hot chocolate & coffee station and good price.
We weren’t given shampoo for 2 days even when we asked.
Carlyle
•Posted on: 1-20-2026
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Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Holiday Inn Hotel And Suites Pittsfield-Berkshires By IHG
1 West Street, Pittsfield, MA
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