University Lodge

Very bad signage. Hard to find driveway. Check in was awkward. Had to come back for keys, directions to room were vague and wrong.....no ice machine.....room was fine but not 2 star..

quiet, respected my do not disturb sign for housecleaning, friendly front desk staff,

room seemed a bit warm, we had temp set to 60 & AC on when 30-40 degrees outside.

Was 3 minute walk from the place w needed to be at.

Not well kept up. Wallpaper was peeling, drains were slow. The whole room needed to refresh. Bathroom was very clean but room rug really needed a vacuum.

this is a great location, though it doesn't have great signage, so it's easy to miss the driveway. for a 2-star hotel, it did not disappoint--it was clean (tub could have used a bit more attention) and comfortable. i would def stay there again.

i never like hair in the bath tub...but there weren't clumps, just a couple stuck to the wall and side of tub. could have used an extra blanket if one had been available. really did not dig the bedspread, but it was clean.

Location. Quietness. Relatively decent price.

Too much light came into the room in the nightime. I didn't get a good night's sleep. The first 2 remotes that I tried for the TV didn't work. Finally the 3rd one worked. Toilet seat had a lot of wear & tear.

Close to UMass campus

Smelled, tile falling off bathroom walls, could see light around the door when it was closed

I loved that this hotel was dog friendly and centrally located.

It was a sobering moment when I found myself stranded outside my hotel room without anything but my dog. It was shock when I found the office closed. Luckily, I was able to scale a wall and open a window pretty easily. Too easily. Also, NO internet.

Way out of date, check in clerk had B.O. Bad enough to permeate the office. The bathroom light flickered, the mouth wash seal was broken 😕

The hotel is well placed near Amherst.

The internet was nonexistent. Air conditioning that did not work. The room was an oven. The staff was disrespectful and did not care about the hotel's shortcomings. Quality of a bad motel but price of a hotel.

Location

Mold in bathroom

Good location

Location

Location

Te coffee and the fact that the office closes at 9pm

The price.

The office was not 24-hour, and this was not obvious on the website.

location

room was shabby, broken leg on chair, broken drain in tub, everything was worn

The location is absolutely excellent. The refigerator, microwave, and coffee maker in the room at no extra charge were a bonus, although we didn't use them.

All things to be expected and would not stop me from staying again. Water pressure was lacking and it didn't get as hot as I prefer, but it was hot enough to wash. The decor seemed to be in flux, with a few modern touches, but it was mostly out of date.

Excellent location and accommodating staff. There was a problem with my booking and the manager went out of his way to rectify the situation.

Price is right

Wifi sucks at this hotel. I specifically asked to be close to the WIFI point and I still lost connectivity.

the refrigerator, the microwave, tea and coffee in the too,

The bathroom fan made a lot of noise. The hotel looked like it could use an upgrading.

very close to Amherst City center comparatively quiet

older interior and decor, chairs were pretty worn out