3-Star Hotel

The Mercantile Hotel

727 South Peters Street, New Orleans, LA - United States
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The Mercantile Hotel
1/21
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  • Policies
  • Amenities
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$105
per night

3-Star Hotel

The Mercantile Hotel

727 South Peters Street, New Orleans, LA - United States
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Top Amenities:

Free Internet AccessHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

8.2

Very Good

Based on 2541 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.2

Show 18 Verified Reviews

About

Located in the middle of New Orleans, The Mercantile Hotel provides accommodations with free WiFi. This 3-star hotel offers a 24-hour front desk and is located in the New Orleans Central Arts Warehouse District. The rooms at the hotel are equipped with a seating area. Rooms are fitted with a private bathroom. At The Mercantile Hotel rooms have air conditioning and a TV. The accommodations offers a business center and lobby lounge for guest use. Morial Convention Center is 1312 feet from The Mercantile Hotel, while Bourbon Street is 0.8 mi from the property. The nearest airport is Louis Armstrong New Orleans International Airport, 12 mi from the hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests must be 21 years of age or older to check in at the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services:

Accessible parking
Accessible toilet
Facilities for disabled guests available
Free Wi-Fi
Non-smoking property
Non-smoking rooms available
Wheelchair accessible

Guest Rating

8.2

Very Good

Based on 2541 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.2

Pros +

  • The location and rooms and breakfast area
  • The location
  • Location and the bar.

Cons -

  • The staff needs a refresher in customer service.
  • Our shower rod was falling off the wall, there was mold around the air vent, and the shower would not drain.
  • The room had an old smell

Business Traveler (222)

Solo Traveler (236)

Traveling as Couple (581)

Family with Young Children (526)

Family with Teens (1)

Senior Traveler (20)

Group Traveler (276)

7
The location and rooms and breakfast area
The staff needs a refresher in customer service.
5
The location
Our shower rod was falling off the wall, there was mold around the air vent, and the shower would not drain.
10
Location and the bar.
The room had an old smell
1
The industrial decor. That is about it.
Room was dirty, hair in bathroom, not swept. This hotel is run down. One elevator was broken, ice machine was broken, cotton candy machine for speciality namesake cocktails was broken, bar out of many typical items to make drinks, view was terrible

Room Options

1/6
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Deluxe Suite

521 sqft • 1 King • 1 Sofabed

Accessible by liftAccessible toiletAir conditioningAlarm clock

Room Details and Photos

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sqft

Hair dryerMicrowave

Room Details and Photos

1/5
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Junior Suite

641 sqft • 2 Double • 1 Sofabed

Accessible by liftAccessible toiletAir conditioningAlarm clock

Room Details and Photos

1/5
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Queen Suite

415 sqft • 1 Queen • 1 Sofabed

Accessible by liftAccessible toiletAir conditioningAlarm clock

Room Details and Photos

Location

The Mercantile Hotel

727 South Peters Street, New Orleans, LA