2 Star Hotel

Sunrise Inn & Suites New Orleans

8400 I-10 Service Road, New Orleans, LA - United States
View Map
Sunrise Inn & Suites New Orleans
1/24

About

This New Orleans hotel is 8.4 mi from the famous French Quarter. Every guest room at Sunrise Inn and Suites New Orleans Lakefront features a flat-screen TV. The Audubon Nature Institute complex, home to the Audubon Zoo, Audubon Aquarium of the Americas and the Entergy IMAX Theater, is within a 20-minute drive of the Sunrise Inn and Suites.

Guest Rating

3.5

Based on 182 reviews

Cleanliness

3.4

Location

5.6

Satisfaction

4.6
Show 154 Verified Reviews

Room Options

1/3

King Room - Non-Smoking

237 sqft • 1 King

Air conditioningBath or ShowerBody soapDesk

Room Details and Photos

1/3

Queen Room with Two Queen Beds - Non-Smoking

237 sqft • 2 Queen

Air conditioningBath or ShowerBody soapDesk

Room Details and Photos

Sunrise Inn & Suites New Orleans - All Inclusive Reviews Rating

3.5

Based on 182 reviews

Review summary

The hotel reviews reflect significant dissatisfaction, particularly concerning cleanliness and maintenance, with multiple guests reporting issues such as cigarette odors, mold, and dirty towels. Despite the overwhelmingly negative feedback, some reviewers acknowledged the hotel's good location and noted that certain rooms appeared clean and well-managed. Overall, the sentiment is predominantly negative, highlighting a pressing need for improvements in hygiene and customer service.

Cleanliness

3.4

Location

5.6

Satisfaction

4.6
All Reviews
Cleanliness3.4/10
Location5.6/10
Satisfaction4.6/10
5.0

RADEK

Posted on: 3-3-2024

The staff were very helpful and attentive. Priced nicely for Mardi Gras time. The rooms seemed very clean.

This place looks like an abandoned motel, but it’s gated, so it least felt somewhat safer inside.

4.0

lloyd

Posted on: 1-8-2024

The room was clean and well managed.

No air or rather no heat either. It was colder than a refrigerator in there.

6.0

Tiara

Posted on: 1-5-2024

Great location

More updated rooms

10.0

Cody

Posted on: 10-23-2023

Safe and secure location. Manager was extremely helpful.

Breakfast area could use a few options. Availability of towels.

5.0

Daniel

Posted on: 9-24-2023

The location was good. The hot spots were close by, but be prepared to spend on Uber and or Lyft.

The room had a smell and housekeeping did not come by except for the first day and they didn’t come until the last day. I also didnt like the area and security was inadequate.

1.0

Daniel

Posted on: 7-13-2023

There Is nothing I liked about this hotel, I can't answer this question because I truthfully can't think of anything good. The only thing I liked was the picture of the Hotel "facade" which had nothingto do with the Location or the rest of the Hotel.

First of all I didn't like the fact that as soon as I arrived at the Hotel there was not lighting inside the reception room, I saw chairs and tables piled up in the front desk area. there was only a young Lady whom seemed very nice, gave me a card with the gate code. As soon as I drove In the buildings where rund down, broken windows, and abandoned vehicles where parked there with broken glasses. I felt very unsafe and very anxious with the whole situation. As soon as I opened the room I was hit with a fowl order, the beds where made with white sheets but had stains, the restroom had used towels. I went to the front desk to complain. She said I was going to receive a full refund, but I'm still waiting.

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 02:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Please note: during special events, hotel reserves the right to authorize your credit card. If authorization fails, the hotel will cancel your reservation. Please note: the hotel's quiet time begins at 22:00. Guests must be respectful of noise disturbances during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 30.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
No Smoking Rooms/Facilities

Amenities & Services

Daily disinfection
Free Wi-Fi
Free parking
Non-smoking rooms available

location

Sunrise Inn & Suites New Orleans

8400 I-10 Service Road, New Orleans, LA

Top Hotel Destinations

$51
per night