2 Star Hotel
Sunrise Inn & Suites New Orleans

About
This New Orleans hotel is 8.4 mi from the famous French Quarter. Every guest room at Sunrise Inn and Suites New Orleans Lakefront features a flat-screen TV. The Audubon Nature Institute complex, home to the Audubon Zoo, Audubon Aquarium of the Americas and the Entergy IMAX Theater, is within a 20-minute drive of the Sunrise Inn and Suites.
Guest Rating
Cleanliness
Location
Satisfaction
Room Options
King Room - Non-Smoking
237 sqft • 1 King
Room Details and Photos
Queen Room with Two Queen Beds - Non-Smoking
237 sqft • 2 Queen
Room Details and Photos
Sunrise Inn & Suites New Orleans - All Inclusive Reviews Rating
Review summary
The hotel reviews reflect significant dissatisfaction, particularly concerning cleanliness and maintenance, with multiple guests reporting issues such as cigarette odors, mold, and dirty towels. Despite the overwhelmingly negative feedback, some reviewers acknowledged the hotel's good location and noted that certain rooms appeared clean and well-managed. Overall, the sentiment is predominantly negative, highlighting a pressing need for improvements in hygiene and customer service.
Cleanliness
Location
Satisfaction
RADEK
•Posted on: 3-3-2024
The staff were very helpful and attentive. Priced nicely for Mardi Gras time. The rooms seemed very clean.
This place looks like an abandoned motel, but it’s gated, so it least felt somewhat safer inside.
lloyd
•Posted on: 1-8-2024
The room was clean and well managed.
No air or rather no heat either. It was colder than a refrigerator in there.
Tiara
•Posted on: 1-5-2024
Great location
More updated rooms
Cody
•Posted on: 10-23-2023
Safe and secure location. Manager was extremely helpful.
Breakfast area could use a few options. Availability of towels.
Daniel
•Posted on: 9-24-2023
The location was good. The hot spots were close by, but be prepared to spend on Uber and or Lyft.
The room had a smell and housekeeping did not come by except for the first day and they didn’t come until the last day. I also didnt like the area and security was inadequate.
Daniel
•Posted on: 7-13-2023
There Is nothing I liked about this hotel, I can't answer this question because I truthfully can't think of anything good. The only thing I liked was the picture of the Hotel "facade" which had nothingto do with the Location or the rest of the Hotel.
First of all I didn't like the fact that as soon as I arrived at the Hotel there was not lighting inside the reception room, I saw chairs and tables piled up in the front desk area. there was only a young Lady whom seemed very nice, gave me a card with the gate code. As soon as I drove In the buildings where rund down, broken windows, and abandoned vehicles where parked there with broken glasses. I felt very unsafe and very anxious with the whole situation. As soon as I opened the room I was hit with a fowl order, the beds where made with white sheets but had stains, the restroom had used towels. I went to the front desk to complain. She said I was going to receive a full refund, but I'm still waiting.
Top Amenities:
Guest Policies
Check-in:
After 02:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Please note: during special events, hotel reserves the right to authorize your credit card. If authorization fails, the hotel will cancel your reservation. Please note: the hotel's quiet time begins at 22:00. Guests must be respectful of noise disturbances during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 30.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Sunrise Inn & Suites New Orleans
8400 I-10 Service Road, New Orleans, LA
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