Holiday Inn Express Hotel & Suites Richwood - Cincinnati South By IHG

Pros +

• The location and how easy it was to access from the interstate.
• Clean and good price
• The room itself was clean but that’s about the only good thing about the place

Cons -

• The spa was not not My bed sheet had blood on it upon my arrival The person in the room next door had some type of machine running all night long.
• Nothing
• Very disappointed in our stay here! We specifically chose this hotel and drove an extra 30 minutes basing our stay on the pool and hot tub for my kids birthday. The pool and hot tub water stunk like dirty water and had no smell of chlorine whatsoever. The hot tub only ever reached 94 degrees and the jets were not working at all, wouldn’t even turn on. The room itself was 76 degrees all night and we could not sleep for being so hot despite turning the thermostat down repeatedly only for it to turn itself right back up, I assume it wasn’t in working order either! We had to turn the ac on in February just to get it to 72 degrees comfortably enough to even sleep. The beds were so uncomfortable I woke up feeling like I been beat with a bag of bricks. Will never stay here again! They also charged my card a $50 deposit and only mentioned me giving them a card to have on file for incidents and never even spoke of a $50 hold at all! No happy in the slightest with this place