Staybridge Suites Louisville Expo Center By IHG

Location

Bathroom wallpaper water damaged and couch looked stained. Also no option to use netflix

clean and close to Kentucky Expo Center

No security cameras & neighborhood is known for car vandalism. Our window of our truck was busted and they didn't steal anything, but the hotels need to cooperate with Louisville PD to make these gang related vandalisms less.

Location was convenient. Staff was awesome. Breakfast was great as well.

Even though the hotel offered ear plugs, I still could not sleep through the sounds of the airport.

The rooms were very nice. Staff was very friendly and professional.

The staff are amazing! No complaining, no back talk. They truly are the best hotel staff I've ever experienced. They even text their guests if the hotel next door is towing a car to make sure you aren't in the wrong lot.

Clean

No shuttle

Proximity to venue

Even though you had a kitchenette a full breakfast was offered

This place exceeded my expectations!!! Very clean, well maintained and had everything you could need. The housekeeping staff had neatly and intricately folded the towel like you’d find at a high end hotel. Seriously, the room was something I’d expect from a 4 star+ hotel. The bed was SO comfy, I slept like a log! The breakfast was good, pretty basic offerings but fresh and plentiful. Staff was helpful, cheerful and efficient. Hotel is convenient to the airport, Churchill downs and highways. Parking was easy and free.We’d stay here again in a heartbeat - the quality for the price is unbeatable!

Staff was great. Bed was comfortable.

Roaches in the room. The second night I saw a roach run out from under the toaster. I saw roaches on two more occasions over the course of our stay and we were not in the room other than to sleep.

Very clean, staff was super friendly, breakfast was delicious

Nothing it was great and will be back

Cleanliness, updated

No pancakes or bacon at breakfast. One of the only meals my child will eat.

This place exceeded my expectations!!! Very clean, well maintained and had everything you could need. The housekeeping staff had neatly and intricately folded the towel like you’d find at a high end hotel. Seriously, the room was something I’d expect from a 4 star+ hotel. The bed was SO comfy, I slept like a log! The breakfast was good, pretty basic offerings but fresh and plentiful. Staff was helpful, cheerful and efficient. Hotel is convenient to the airport, Churchill downs and highways. Parking was easy and free.We’d stay here again in a heartbeat - the quality for the price is unbeatable!

Staff was top notch - friendly, helpful and professional. Comfortable and quiet room. Good breakfast.

Room door wouldn’t close and latch automatically. Other minor repair items. Reported to staff who promised repairs.

Very clean big room with comfortable beds. The staff were wonderful and friendly. Breakfast was great.

Everything was above average! Staff was super friendly, hotel was in a great location, everything was clean and looked new. The breakfast looks like it wouldn't be much but it was great to, had a little bit of everything hot and cold. Would stay again!

Kind staff.

Breakfast was just ok. Juice machine was out of order and often they were out of items.

Love the atmosphere, the room, and the staff.

Breakfast was ok.

Love the atmosphere, the room, and the staff.

Breakfast was ok.

The place was clean. Great location. The staff was friendly

No complaints