Hilton Garden Inn Mattoon

It was so fresh and clean, staff was nice, great price too!

no shampoo

The beds at this hotel were so comfortable! I would even purchase this bed. The hotel is clean and close to the interstate. I?d certainly choose to stay here again.

New, Clean, Convenient

Paid for a KING SUITE that was small af. Stated sleeps 4 but no bath tub no pull out couch. Waited 4 hrs for an air mattress. Dirty floss stick left on bed headboard no trash bags in the trash cans. Staff wasn't accommodating with our issues.

This is a newer hotel so everything was fresh and new. Staff really helpful and friendly!

Couldnt get an extra night as they were filled.

The hotel staff was awesome. They were very helpful with all of my questions. They even made some recommendations that turned out to be great.

There was not anything that I did not like. It is a great place.

Beautiful new hotel with easy check in and good service. They have a cute little pool . Comfortable mattress top beds . Nice management and friendly staff.

Location is good, although entrance is somewhat confusing. Rooms are incredibly nice, it was quiet without loud disruption. Staff friendly & courteous.

No lock on the bathroom door. Bathroom could have been much cleaner. No complimentary anything...no waters in room or breakfast for free. That is huge for me when you're paying higher room rates. Soap, Shampoo/Conditioner, lotion dispensers were empty

Ckean

Clean

New-great staff

NA

Hard to choose. It was all beautiful.

Room and hotel very clean. Great staff, very friendly.

Friendly Staff Went above and beyond to make stay nice

The 50.00 room charge added to my credit card, but should be refunded the hotel said.

The room was exceptionally large. The beds were super comfortable. There was no noise from outside businesses. We felt safe.

I almost put my finger through a slot where there was no button for the right elevator. There should have been something put over the hole. Also, there were hairs in the shower.

Room was not cleaned daily! And i had to ask for cleaning when i needed it. The walls were paper thin and i could hear everything on rooms next to me. Restaurant on site didn’t have good service!

No cleaning on rooms daily! I could hear a lot of noise through the walls of my room. Didn’t have clean towels every day. It was very expensive and didn’t satisfy my expectations

Very good

The mattress and pillows might have been the worst I have ever attempted to sleep on/with. A very hard mattress. If that is your thing, more power to you. Felt like laying on a sheet of plywood.

Room and hotel very clean. Great staff, very friendly.

Beautiful and so clean! Check in staff was nice and quick!

Nothing bad to say here loved it here & loved the morning view i got to witness ❤️

Beautiful and so clean! Check in staff was nice and quick!

Nothing bad to say here loved it here & loved the morning view i got to witness ❤️