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Guest Rating
Good
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Show 55 Verified Reviews
Located in South Jacksonville, Holiday Inn Express & Suites Jacksonville by IHG provides free WiFi throughout the property. The hotel features family rooms. Guest rooms are equipped with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a bath or shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hairdryer, while certain rooms at the hotel also offer a seating area. Guest rooms will provide guests with a microwave. A buffet breakfast is available at Holiday Inn Express & Suites Jacksonville by IHG. The accommodation offers 3-star accommodations with an indoor pool, fitness center and hot tub. Guests will find a 24-hour front desk, a shared lounge and a business center at the property. Abraham Lincoln Capital Airport is 36 miles away.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Nothing we didn?t stay we left and found a different hotel after we seen the room and one guy on staff only offered $25 off our suite and had nobody that could even come clean the room.
- Space food courteous staff warm pool
- The young lady who checked us in. She was nice and helpful. Apologietic for the lack of services.
Cons -
- Rooms were discussing black mold on windows, curtains shredded like a cat went crazy on them, light fixtures had brown residue on them, light in bathroom strobed, and walls, refrigerator and toilet were not cleaned. We left and found a different hotel.
- No hot water at any point.
- No
Top Quotes:
"The breakfast was great."
"Friendly staff, great room, and will come again."
"Well run and very comfortable."
Business Traveler (24)
Solo Traveler (20)
Traveling as Couple (44)
Family with Young Children (52)
Family with Teens (9)
Senior Traveler (2)
Group Traveler (9)
Room Options
Double Suite - Non-Smoking
373 sqft • 2 Double • 1 Sofabed
Room Details and Photos
One-Bedroom King Suite
373 sqft • 1 King and 1 Sofabed
Room Details and Photos
Standard Room
313 sqft • 1 Double
Room Details and Photos
Standard Queen Room with Two Queen Beds
313 sqft • 2 Queen
Room Details and Photos
King Suite - Non-Smoking
373 sqft • 1 King • 1 Sofabed
Room Details and Photos
Standard King Room
313 sqft • 1 King
Room Details and Photos
1 Bedroom Suite Non-Smoking
571 sqft • 1 Queen
Room Details and Photos
Queen Suite
576 sqft • 1 Queen • 1 Sofabed
Room Details and Photos
Location
Holiday Inn Express & Suites Jacksonville
2501 Holliday Lane, Jacksonville, IL
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