2.5 Star Hotel

Quality Inn Elgin I-90

500 Tollgate Road, Elgin, IL, United States View Map

Quality Inn Elgin I-901/31
Quality Inn Elgin I-90 photo 2
Quality Inn Elgin I-90 photo 3
Quality Inn Elgin I-90 photo 4

Quality Inn Elgin I-90

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About

Comfortable Accommodations Quality Inn Elgin I-90 in Elgin offers 4-star comfort with free WiFi and a fitness center. Guests enjoy amenities such as a lounge, fitness room, elevator, 24-hour front desk, daily housekeeping, business area, picnic area, and express check-in and check-out services. Delicious Breakfast A complimentary American buffet breakfast is served each morning, featuring warm dishes, juice, fresh pastries, and fruits. The breakfast is highly appreciated by guests for its value and quality. Convenient Location Located 27 mi from Chicago O'Hare International Airport, the inn is near attractions like Raging Buffalo Snowboard Ski Park (5.6 mi), Santa's Village Azoosment Park (3.7 mi), and an ice-skating rink. Guests appreciate the convenient location and the variety of nearby activities.

563 Reviews

6.9Pleasant
Cleanliness
7.2
Staff
7.6
Location
8.1

What Guests Say

  • “Good breakfast.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Standard Double Bed, Roll In Shower, Accessible, Non Smoking1/4

Standard Double Bed, Roll In Shower, Accessible, Non Smoking

248 sqft • 1 Double

  • Accessible room
  • Bath or Shower
  • Coffee/tea machine
  • Crib(s)
Double Room with Two Double Beds - Non-Smoking1/4

Double Room with Two Double Beds - Non-Smoking

280 sqft • 2 Double

  • Coffee/tea machine
  • Crib(s)
  • Desk
  • Heating
King Room - Non-Smoking1/4

King Room - Non-Smoking

248 sqft • 1 King

  • Coffee/tea machine
  • Crib(s)
  • Desk
  • Heating
1 King Bed, Suite, Non-Smoking1/1

1 King Bed, Suite, Non-Smoking

323 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
1 King Bed, Nonsmoking1/4

1 King Bed, Nonsmoking

323 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
2 Double Beds, Nonsmoking1/4

2 Double Beds, Nonsmoking

323 sqft • 2 Double

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.9
    Pleasant

    Based on 563 reviews

    Location

    8.1

    Cleanliness

    7.2

    Staff

    7.6

    Overall Quality

    7

    Pros +

    • Close to the place we needed to be
    • The place was relatively clean..no carpets which was a plus. Thourgh bed bug check and super clean..the breakfast was excellent
    • I have been recovering from a near death infection and extended hospital stay. Needless to say I keep extending because it’s much quieter than home and the staff has been awesome.

    Cons -

    • The toilet didn't flush, the heater didn't work, the TV wouldn't turn on, breakfast was later than we could use, and the elevator was not functioning.
    • I'm still waiting on a refund of the extra $50 they charged me for SECURITY
    • The location and I have absolutely no idea yet what it about it that I dislike
    Business Traveler (25)Solo Traveler (53)Traveling as Couple (38)Family with Young Children (68)Family with Teens (1)Senior Traveler (1)Group Traveler (12)Total (241)
    3Verified guestPosted on: 5-26-2026

    Close to the place we needed to be

    The toilet didn't flush, the heater didn't work, the TV wouldn't turn on, breakfast was later than we could use, and the elevator was not functioning.

    8RichardPosted on: 3-27-2026

    The place was relatively clean..no carpets which was a plus. Thourgh bed bug check and super clean..the breakfast was excellent

    I'm still waiting on a refund of the extra $50 they charged me for SECURITY

    10MarkPosted on: 3-13-2026

    I have been recovering from a near death infection and extended hospital stay. Needless to say I keep extending because it’s much quieter than home and the staff has been awesome.

    The location and I have absolutely no idea yet what it about it that I dislike

    8DeborahPosted on: 8-13-2025

    Tv too old and channels were boring mostly news not enough variety like comedy etc. Also breakfast needs to have fresh fruit sometimes. Also the parking lot had a couple of large potholes.

    10TikimaPosted on: 7-5-2025

    Breakfast was great, front desk employees were great

    The elevator had issues a few times but otherwise everything was great for the price

    6DonaldPosted on: 6-3-2025

    Price

    Outdated hallways, dingy lighting. Very dirty fabric chair in room.

    1PedroPosted on: 5-19-2025

    Dirty bad location unsatisfied with room location

    Would not give me a refund

    9NeilPosted on: 3-21-2025

    The location and price. Staff is nice, the breakfast is nice. The water pressure in rm 315 is awesome, the fridge also works in that room.

    This week was all good, staff was nice, only down side was they had sausage gravy on the morning I was looking forward to the breakfast potatoes.

    5StevenPosted on: 2-27-2025

    Quiet

    The room was dirty and falling apart

    8MichaelPosted on: 2-27-2025

    Have a decent continental breakfast

    I had 2 rooms. 1st refrigerator was broken, 2nd the hand shower water cable had a real bad leak.

    6EddiePosted on: 2-12-2025

    King size bed and price

    The rooms need work. Multiple things falling apart

    1BarbiPosted on: 1-16-2025

    Morning

    The amount of marijuana use in the hotel was excessive. The carpets were dirty. The tiles were busted and lifting up. There was a hole in the shower wall. The lock didn't latch properly.

    1AngelaPosted on: 10-15-2024

    When we got into the room we checked the windows. Ours was unlocked on the ground floor. Luckily it had a working lock. There was no breakfast not even coffee. The beds were like cardboard. Did not feel safe and worried about the car.

    10JessicaPosted on: 10-14-2024

    Location, price and complimentary breakfast.

    All great!

    2Verified guestPosted on: 9-17-2024

    Price, free hot breakfast, location, hot shower and water pressure, noon check time, and parking

    Our room had flies in it. The leather all around the desk chair was ripped & the inner cushions exposed. There were no clean towels. We arrived back at the hotel they still didn?t have clean towels. I could hear the people above me walking in their room.

    1Verified guestPosted on: 9-11-2024

    Good location the gentleman who was in the afternoon and night time were excellent provided good customer service

    The lady who was in the reception area in the afternoon when we arrived need better communication stood there while she looked at me for 5 min with out noticing me

    3JacobPosted on: 9-4-2024

    free breakfast

    Broken phone, dirty towels, guy at check in was incredibly rude and intimidating, and had scary people hanging out in the lobby with him.

    7LatoyaPosted on: 9-3-2024

    The location

    There were not any extra towels in my room and when I went to the front desk to ask for more they said they didnt have anymore because the hotel was full

    6DianePosted on: 8-22-2024

    They did have a new waffle maker that made little waffles. Have not had that before at any hotel breakfast

    Tv programming lacked big time- so few channels to chose from.

    7MaryPosted on: 8-21-2024

    Location

    We stated 3 nites, everytime we left the hotel, when we came back our keys didn't work they had to be rekeyed, big pain in the

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

    Location

    Quality Inn Elgin I-90

    500 Tollgate Road, Elgin, IL

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