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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 79 Verified Reviews
In Chicago’s trendy River North neighborhood, this hotel is a 5-minute walk from world class shopping and dining on the Magnificent Mile. The hotel features free Wi-Fi and a flat-screen TV in each room. An iPod docking station is provided in every room at Hotel Cass-A Holiday Inn Express at Magnificent Mile. Free toiletries and a hairdryer are included in the private bathrooms. A deluxe hot breakfast is served daily at the property, including omelets, sausage, cinnamon rolls, fresh fruit, and more. 24-hour tea and coffee is available in the lobby at Holiday Inn Express Magnificent Mile Hotel Cass. Guests can work out in the fitness center or take advantage of the concierge desk. Millennium Park and the Art Institute of Chicago are just over 1 mile from this hotel. Lincoln Park Zoo is a 5-minute drive away.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges. Please note valet parking fees are applicable and are subject to change without notice.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The rooms are too small.
- Honestly, I really didn?t like anything about the hotel the staff was not very friendly and the hotel was kind of dirty
- Breakfast was good with lots of choices. Location is great for exploring the city. Clean hotel. Lots of towels. Pillows clearly marked soft or firm. Recommending hotel based on location and not the worst hotel one could stay at, but look around a little.
Cons -
- The rooms are too small.
- Was a miserable stay for that one night even the sheets smelled like a man
- Amenities did not match from website to room. No fridge, doorman just stood around, check in staff seemed upset/not really friendly. Bed soft on one side and hard on the other/hard to get comfortable.
Top Quotes:
"It's located right in the middle of downtown Chicago."
"Beautiful and elegant design."
"The staff was very friendly."
Business Traveler (145)
Solo Traveler (211)
Traveling as Couple (337)
Family with Young Children (126)
Family with Teens (50)
Senior Traveler (31)
Group Traveler (105)
Room Options
Standard Queen Room
221 sqft • 1 Queen
Room Details and Photos
2 Double Standard Mobility Accessible Tub
270 sqft • 2 Single
Room Details and Photos
2 Double Standard
270 sqft • 2 Double
Room Details and Photos
1 King Suite Sofa Bed
270 sqft • 1 King
Room Details and Photos
King Suite with Sofa Bed
241 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Holiday Inn Express Chicago - Magnificent Mile By IHG
640 North Wabash Avenue, Chicago, IL
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