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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 50 Verified Reviews
About
Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, standup paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Complimentary air mattress may be available upon request at the front desk. Contact the property for more details. Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows. A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms. The resort fee is taxable and varies based on the accommodations type. Contact property for details. Included in Resort Service Fee: - Arrival Lei Greeting - Two Refillable PATH Water Bottles, with refill stations located throughout the resort - Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls - High Speed Wi-Fi (10mbps) - Use of Beats Pill Speaker (based on availability, sign out through Housekeeping) - Daily Resort Activities (visit The Guidepost or see our Calendar of Events) - Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability) - Beach Toys & Boogie Boards at Kuilima Cove (based on availability) - Beach Umbrellas and chairs at Kuilima Cove (based on availability) -Daily Basket of Range Balls (after 12 noon) - Admission to One Fitness Class of the day (visit Nalu Spa or see our website) - Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House) - One Hour Pickleball Court usage (sign out at The Guidepost) - Use of Business Center Facilities - NOTE: Resort Service Fee inclusions are subject to change. Special events not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 300.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The ocean views
- What I liked best about the hotel was the cleanliness of the hotel. The structure of the hotel was beautiful. The overall look was very beautiful.
- Staff was great from checking in to valet guys and  at the pool Bar¿she is the best!
Cons -
- No
- The hotel tried to steal a thousand dollars from me, but luckily I locked my credit card. I checked in and went to sleep. At 4am the hotel tried to run my credit card and charge me again for my room. Then hotel tried to double charge me for breakfast!
- They claim to run out of certain wines to make you buy more expensive wines¿bait and switch. They have robes but you have to request. Snorkeling should be covered under $50 resort fee.
Top Quotes:
"Great restaurants, lots of activities on the property and the view out of our room was amazing."
"The Turtle Bay Resort was both beautiful and relaxing. "
Business Traveler (18)
Solo Traveler (20)
Traveling as Couple (240)
Family with Young Children (172)
Family with Teens (8)
Senior Traveler (22)
Group Traveler (24)
Room Options
Connecting Ocean Bungalow, Bungalow, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Sofa bed, Patio
sqft • 2 Queen and 1 King and 1 Sofabed
Room Details and Photos
Ocean Front King Suite with Sofa Bed - Mobility/Hearing Accessible with Roll-In Shower
sqft • 1 King and 1 Sofabed
Room Details and Photos
Ocean Front Queen Suite with Sofa Bed - Mobility/Hearing Accessible with Roll-In Shower
sqft • 2 Queen and 2 Sofabed
Room Details and Photos
Lanai Queen Room with Ocean View - Mobility/Hearing Accessible with Tub
sqft • 2 Queen
Room Details and Photos
Premium Lanai King Room - Top Floor/Mobility/Hearing Accessible with Roll-In Shower
sqft • 1 King
Room Details and Photos
Standard Room - Club Lounge Access
474 sqft • 1 Double
Room Details and Photos
Ocean Bungalow, Bungalow, Ocean facing view, Ground floor
sqft
Room Details and Photos
4 Bedroom Villa, 4 Bedroom Villa, Ocean view, Balcony
2315 sqft • 1 King and 1 Queen and 1 Sofabed
Room Details and Photos
Ocean Bungalow Club, Club Lounge Access, Bungalow, 2 Queen, Sofa Bed, Ocean Facing View, Patio
722 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Ocean Front Queen Suite with Sofa Bed - Mobility Accessible with Roll-In Shower
722 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Queen Bungalow with Two Queen Beds and Sofa Bed - Ground Floor
743 sqft • 2 Queen and 1 Bed
Room Details and Photos
Location
The Ritz-Carlton O'ahu, Turtle Bay
57-091 Kamehameha Highway, Kahuku, HI
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