2.5-Star Hotel

Best Western Atlanta Cumberland Galleria Hotel

1200 Winchester Pkwy Se, Smyrna, GA - United States
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Best Western Atlanta Cumberland Galleria Hotel
1/28
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$68
per night

2.5-Star Hotel

Best Western Atlanta Cumberland Galleria Hotel

1200 Winchester Pkwy Se, Smyrna, GA - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

6.2

Pleasant

Based on 244 reviews

Location Of Hotel

7.5

Hotel Cleanliness

6.6

Hotel Staff

7

Overall Quality

6.2

Show 63 Verified Reviews

About

Best Western Atlanta Cumberland Galleria Hotel features a seasonal outdoor pool and free verified property-wide WiFi. Guests will be located off Interstate 285 and 3 miles from Cumberland Mall. All guest rooms include a microwave, small refrigerator, and coffee-making facilities. Best Western Atlanta Cumberland Galleria Hotel provides a desk as well. Guests will be greeted by a 24-hour reception and will have access to an on-site fitness center throughout their stay. Free parking is provided by Best Western Atlanta Cumberland Galleria Hotel for added convenience. The Georgia Dome stadium and High Museum of Art are within 9 miles of the property. Wellstar Vinings Hospital is 1640 feet from the property. Hartsfield-Jackson Atlanta International Airport is 20 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Swimming pool #1: Closed from Sun, Sep 29, 2024 until Tue, Apr 29, 2025 A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The property only allows 1 pet (up to 80 pounds) per room. Pet may not be left unattended in the room, other restrictions may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Non-smoking property
Outdoor pool
Wheelchair accessible

Guest Rating

6.2

Pleasant

Based on 244 reviews

Location Of Hotel

7.5

Hotel Cleanliness

6.6

Hotel Staff

7

Overall Quality

6.2

Pros +

  • The staff
  • Staff was nice
  • Nice, updated, quiet.

Cons -

  • The breakfast suck and the water can?t stay hot
  • There?s a terrible overwhelming stench within the hotel that is horrible. It wasn?t sewage but more like old hotel. Overall the room wasn?t that clean and had dust. I wouldn?t be surprised if this place had bed bugs!!
  • The condition the rooms were in. Cold water did not work in one room so they moved me to another room, the hot water did not work in the other room.

Business Traveler (293)

Solo Traveler (353)

Traveling as Couple (571)

Family with Young Children (597)

Family with Teens (5)

Senior Traveler (6)

Group Traveler (202)

5
3/30/2025
The staff
The breakfast suck and the water can?t stay hot
2
2/9/2025
There?s a terrible overwhelming stench within the hotel that is horrible. It wasn?t sewage but more like old hotel. Overall the room wasn?t that clean and had dust. I wouldn?t be surprised if this place had bed bugs!!
8
12/27/2024
Staff was nice
The condition the rooms were in. Cold water did not work in one room so they moved me to another room, the hot water did not work in the other room.
10
10/13/2024
The hotel room had food still in the refrigerator from the last guest(s), and there was hair on the back of the bathtub. Also, I've never been to a hotel where you pay during check-in vs. check-out.

Room Options

1/3

1 KING BED, NON SMOKING, SOFA BED FOR 1 PERSON

sqft • 1 King

Additional toiletCarbon monoxide detectorDeskFree Wifi

Room Details and Photos

1/7

ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,NON SMOKING

sqft • 2 Queen

Accessible roomAdditional toiletCarbon monoxide detectorCoffee/tea machine

Room Details and Photos

1/5

Executive King Room with Sofa Bed - Non-Smoking

sqft • 1 King and 1 Sofabed

Additional toiletBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

Location

Best Western Atlanta Cumberland Galleria Hotel

1200 Winchester Pkwy Se, Smyrna, GA