2.5 Star Hotel
SureStay by Best Western Helen Downtown
About
Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away. A small refrigerator, microwave, and cable TV are included in all rooms at Best Western. Select rooms include a spa bath as well. Free property-wide WiFi allows guests to stay in touch with friends and family between hikes through nearby Unicoi State Park 3 miles away. Free on-site parking and vending machines are available. Chattahoochee National Forest and Yonah Mountain, also known as Bear Mountain, are within 8 miles from the property. Yonah Mountain Vineyards are 4 miles away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
King Room - Non-Smoking
323 sqft • 1 King
Room Details and Photos
Double Room with Two Double Beds - Non-Smoking
323 sqft • 2 Double
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The location and staff are both great
- Location and no carpet
- Staff
Cons -
- No, everything was great
- Still very old! Trying to update but still dated.
Top Quotes:
"It was clean, comfortable and convenient."
"Great value for the price."
"Hotel location was excellent, walking distance to the town."
Business Traveler (12)
Solo Traveler (24)
Traveling as Couple (401)
Family with Young Children (438)
Family with Teens (3)
Senior Traveler (2)
Group Traveler (99)
Total (1145)
Aletia
•Posted on: 6-23-2025
The location and staff are both great
No, everything was great
Kim
•Posted on: 6-12-2025
Location and no carpet
Still very old! Trying to update but still dated.
Dan
•Posted on: 3-10-2025
Staff
Tanner
•Posted on: 1-29-2025
Clean! Room 234 was great. Front desk allowed early check in, super friendly and engaging. Will be my go to should we visit again. Great location.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- Georgia
- Helen
- Surestay By Best Western Helen Downtown