Hampton Inn Lake Hartwell

located in Hartwell, GA The beds were very comfortable and liked the top sheet and coverlet. The dark roast coffee was very good.

room a bit too small for price. No physical directory, paper, or pencil We don not do Q code. Noises and banging through out the night.wake up call 30 minutes early. No DRAWERS FOR Clothes.

Wonderful Staff, very clean and inviting. Continental Breakfast was very good.

Cleanliness, breakfast, staff availability Appreciated 24 hour availibility of coffee & hot tea.

Pet fee ($75) is a bit unreasonable, as industry standare is 1/3 of this.

Very clean, great staff and convenient. Met all our needs.

It was clean,close to my destination and the staff were so genuinely nice!! They still served hot meals at a window with daily specials.

New room decor was very up to date. Rooms and lobby were clean and comfortable. Free breakfast was good, plenty of variety. The desk staff was friendly, helpful and welcoming.

No, it was a great stay - nothing to improve.

Staff was friendly, location was good, breakfast was delicious.

We enjoyed the small pool although the water was a bit cloudy. Our second room was cool and had good beds

The AC did not work in our first room -- we needed to move across the hallWe were looking forward to cookies in the evening as promised - however they found that they did not have the cookie dough -- so no fresh cookies Breakfast was a bit limited

Friendly staff

Room had a bad smell; staff quickly moved us to a new room.

Location

No grits one day and no waffle mix the next day.

Very nice staff , and the room was super clean

I have stayed here many times and their level of quality and service is always consistent. Great hotel.

Clean

Mo

Close to the lake

Friendly staff, close to amenities.

It was quite, clean and on point.It was a quick stop so can't say a lot. We got the rest we needed.

I drink coffee strong but the light blend almost curled my toes. May want to cut back.

Everything the check-in the food the size of the room and how quiet it was

Good location.

Room and bathroom were dirty, sheets were stained! The air conditioner also was not working properly and the room never got below 73 which wasn’t very cool. Had to run to Walmart and grab a set of sheets for both beds and the sheets were visibly stained and had hair on them. Requested rooms be changed and showed pictures,but was told they had no available rooms and the hotel was fully booked. They didn’t not even offer to change the sheets. Definitely disappointing for a room that cost $233 for one night (not even a full 24 hours with how check-in and out times are set up).

The hotel staff were very nice and friendly.

This location was below standard compared to other Hampton Inns we have enjoyed. The bed was creaky and hard in places-it needs to be replaced. The "king room with sofa bed" did NOT have a sofa bed-just an open corner space. The floor could have been vacuumed more carefully. The A/C unit worked but was loud. AND, the room rate was outrageous! We reserved through Booking.com and were informed that this was the only room left in the hotel for the two nights we needed. However, the hotel was far from fully booked, and we feel deceived and ripped off. We will never use Booking.com again.

Rooms were comfortable and clean

Didn't provide a Hot breakfast as promised