3.5-Star Hotel

Southbank Hotel Jacksonville Riverwalk

1515 Prudential Drive, Jacksonville, FL - United States
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Southbank Hotel Jacksonville Riverwalk
1/18
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
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$127
per night

3.5-Star Hotel

Southbank Hotel Jacksonville Riverwalk

1515 Prudential Drive, Jacksonville, FL - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesKid Friendly
Show All Amenities

Guest Rating

7.5

Good

Based on 1427 reviews

Location Of Hotel

8.5

Hotel Cleanliness

7.9

Hotel Staff

8.3

Overall Quality

7.5

Show 50 Verified Reviews

About

Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge. Southbank Hotel Jacksonville Riverwalk guestrooms are furnished with a large work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Some rooms have a balcony with a river view. Southbank Hotel Jacksonville Riverwalk provides a car rental desk. Free access to a fitness center and a 24-hour business center is provided. A guest laundry is on site. Casual American dining can be found at the on-site Pier 1515 restaurant and is open for breakfast, lunch, and dinner. Currents Lounge provides a full drink menu. This hotel is located in the San Marco entertainment district near upscale dining and shopping. The Museum of Science and History is 10 minutes' walk from the hotel, and the Jacksonville Jaguars Stadium is 10 minutes' away by car.

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests must be 21 years of age or older in order to check in without a parent or official guardian. A USD 100 incidentals deposit is due at check-in for rooms. A USD 250 incidentals deposit is due at check-in for suites. The unused balance will be refunded at check-out. Valet parking is available for USD 15 per day.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Kid-friendly dining
Kitchen
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Shared kitchen
Wheelchair accessible

Guest Rating

7.5

Good

Based on 1427 reviews

Location Of Hotel

8.5

Hotel Cleanliness

7.9

Hotel Staff

8.3

Overall Quality

7.5

Pros +

  • Bed was nice
  • The view
  • The area and the atmosphere

Cons -

  • Yes, I asked 3 times for a remote to my TV , all 3 times my request was ignored. No one followed back up.
  • Yes there were mo clean towels and wash clothes
  • No complimentary breakfast

Top Quotes:

"Lovely hotel with all the amenities. Staff gracious and friendly and accommodating. Location excellent."

"Good location, friendly staff, and nice lobby area."

"The staff was friendly."

Business Traveler (126)

Solo Traveler (204)

Traveling as Couple (548)

Family with Young Children (240)

Family with Teens (19)

Senior Traveler (10)

Group Traveler (109)

5Howard6/2/2025
Bed was nice
Yes, I asked 3 times for a remote to my TV , all 3 times my request was ignored. No one followed back up.
10Lisa5/30/2025
The view
Yes there were mo clean towels and wash clothes
10Charles4/30/2025
The area and the atmosphere
No complimentary breakfast
10Fred3/27/2025
I've been a loyal customer to this hotel since the break of 2025. The size and atmosphere with all the staff making you feel at home
If you're coming in late at night your key will only get you on the side door around the back

Room Options

1/2

Poolside Cabana Suite, 1 Bedroom Larger Suite, King Or Queen, Poolside View, Away From Elevator

1098 sqft • 2 Double

Air conditioningAlarm clockClosetComplimentary tea

Room Details and Photos

1/4

Poolside Cabana Suite, 1 Bedroom Larger Suite, 1 King, Poolside View, Away From Elevator, Pool

1098 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Guest Room, 2 Queen, St. Johns River View, Partial River View

356 sqft • 2 Queen

Air conditioningAlarm clockCarbon monoxide detectorCloset

Room Details and Photos

1/3

Presidential Suite, 2 Bedroom Presidential Suite, Top floor

sqft

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

1/4

Guest room, 1 King, Street view

397 sqft • 1 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

presidential suite, 2 bedroom presidential suite, bedroom 1: 1 king, bedroom 2: 1 king, balcony

1454 sqft • 2 King

Air conditioningAlarm clockClosetComplimentary tea

Room Details and Photos

Guest room, Partial river view

397 sqft • 1 King or 2 Queen

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1 Bedroom Junior Suite, 1 King, Partial water view

793 sqft • 1 Queen and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBalcony

Room Details and Photos

Location

Southbank Hotel Jacksonville Riverwalk

1515 Prudential Drive, Jacksonville, FL