4-Star Hotel

DoubleTree by Hilton Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL - United States
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DoubleTree by Hilton Jacksonville Riverfront
1/59
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  • Policies
  • Amenities
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$299

4-Star Hotel

DoubleTree by Hilton Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

6.8

Pleasant

Based on 1689 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.3

Hotel Staff

8.2

Overall Quality

6.8

Show 85 Verified Reviews

About

Set in the historic San Marco District of Jacksonville, this completely nonsmoking Florida hotel features 2 on-site dining options along with an outdoor swimming pool. Free WiFi is provided in every room. Rooms have a 42-inch flat-screen TV, coffee machine. Some rooms have a riverfront view. Some suites include a, hot tub, and refrigerator as well as a microwave. A 24-hour fitness center and concierge service are available to all guests at the DoubleTree by Hilton Jacksonville Riverfront, FL. Martin Coffee Co. Coffee and specialty coffees are offered at the The Lounge. On-site dining options include breakfast, lunch and dinner at St. John's Provision Company restaurant. Ruth's Chris Steak House is also on-site site and serves fine cuisine for dinner. Only 5 minutes' walk Jacksonville Riverfront DoubleTree, guests can discover the Museum of Science and History, the Museum of Contemporary Art. San Marco is 1.5 mi away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

6.8

Pleasant

Based on 1689 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.3

Hotel Staff

8.2

Overall Quality

6.8

Pros +

  • I have always stayed at this hotel. This particular time I wasn't given the river view after given me the room I had no chairs on the balcony and after calling several times I was told it was a safety risk.....that I could not understand.
  • Ruth Chris restaurant.
  • Filthy dirty carpets, beat up vanity and bureau, balcony door didn't lock, tub worn out, first desk clerk was rude. Had to fight for the type of room I booked. High priced dump. Restaurant never opened.

Cons -

  • Not given the room that I reserved. Not given chairs when asked for the balcony having to call the front desk multiple times and hotel employee was very unprofessional on several occasions. This has been my worst visit?
  • Old...dated...no bell staff. And especially, no cookies ar check in.
  • Pretty much everything except the view.

Top Quotes:

"Clean and great location. Highly recommend and great place to stay. "

"This hotel had updated bathrooms which were nice. The bed was comfortable."

"It is right on the river so the view is beautiful."

Business Traveler (249)

Solo Traveler (273)

Traveling as Couple (843)

Family with Young Children (371)

Family with Teens (62)

Senior Traveler (23)

Group Traveler (127)

3
I have always stayed at this hotel. This particular time I wasn't given the river view after given me the room I had no chairs on the balcony and after calling several times I was told it was a safety risk.....that I could not understand.
Not given the room that I reserved. Not given chairs when asked for the balcony having to call the front desk multiple times and hotel employee was very unprofessional on several occasions. This has been my worst visit?
3
Ruth Chris restaurant.
Old...dated...no bell staff. And especially, no cookies ar check in.
2
Filthy dirty carpets, beat up vanity and bureau, balcony door didn't lock, tub worn out, first desk clerk was rude. Had to fight for the type of room I booked. High priced dump. Restaurant never opened.
Pretty much everything except the view.
10
I enjoyed the atmosphere. No hassle in parking. Every room has a balcony to enjoy the city view and the river vie. Delicious breakfast bar. And a patio at the lobby floor to hang out at

Room Options

1/4
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2 Double Beds

323 sqft • 2 Double

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/7
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1 King Bed Deluxe Junior Suite With Wet bar

270 sqft • 1 King

Daily newspaperFree WifiMicrowaveSeating area

Room Details and Photos

1/5
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1 Queen Mobility Hearing Accessible Roll In Shower

323 sqft • 1 Queen

Accessible roomAir conditioningAlarm clockBlackout curtains

Room Details and Photos

Location

DoubleTree by Hilton Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL