2.5 Star Hotel

Quality Inn Jacksonville South

5018 University Boulevard West, Jacksonville, FL, United States View Map

$69 nightly

includes all fees

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Quality Inn Jacksonville South1/4
Quality Inn Jacksonville South photo 2
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Quality Inn Jacksonville South

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About

Located 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site launderette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.

784 Reviews

6.3Pleasant
Cleanliness
6.9
Staff
7.1
Location
6.7

What Guests Say

  • “Staff was great... Good continental breakfast. Great value.”
  • “Well worth the price plus a whole lot more.”
  • “Convenient location.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

King Room - Non Smoking1/1

King Room - Non Smoking

1 King

  • Coffee/tea machine
  • Desk
  • Hair dryer
  • Iron and ironing board
King Room - Disability Access/Non Smoking 1/1

King Room - Disability Access/Non Smoking

1 King

  • Accessible room
  • Coffee/tea machine
  • Desk
  • Iron and ironing board
2 Queen Beds, Nonsmoking, Accessible1/1

2 Queen Beds, Nonsmoking, Accessible

2 Queen

  • Accessible room
  • Air conditioning
  • Bath or Shower
  • Blackout curtains
Quadruple Room with Two Queen Beds - Disability Access/Non Smoking1/3

Quadruple Room with Two Queen Beds - Disability Access/Non Smoking

2 Queen

  • Accessible room
  • Bath or Shower
  • Coffee/tea machine
  • Desk
Quadruple Room with Two Queen Beds - Non Smoking1/3

Quadruple Room with Two Queen Beds - Non Smoking

2 Queen

  • Coffee/tea machine
  • Desk
  • Hair dryer
  • Iron and ironing board

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.3
    Pleasant

    Based on 784 reviews

    Location

    6.7

    Cleanliness

    6.9

    Staff

    7.1

    Overall Quality

    6

    Pros +

    • Friendly staff, clean rooms, pleasant smell, strong water pressure in shower, quiet surroundings, great breakfast
    • Very affordable. The rooms were very clean and the breakfast was great.
    • The room was OK I guess to stay and outside no inside it was OK. At least there was a breakfast. It was weird but honestly I had such a bad experience with the staff. They kept my security deposit literally robbed me and I have no way of talking to them.

    Cons -

    • Possibly due to the slight humidity of the room and the air conditioner, the room had a dampness to it. The air conditioner could also be considered white noise to some and annoying to others. Sounded like a washing machine to me.
    • I had a weak air conditioner, but that was my only complaint.
    • The first room I was given guests were already checked in. The second room didn't have heat and he brought me a portable heater instead of changing rooms.
    Business Traveler (279)Solo Traveler (312)Traveling as Couple (551)Family with Young Children (650)Family with Teens (1)Senior Traveler (23)Group Traveler (197)Total (1,207)
    10ZenaPosted on: 8-8-2025

    Friendly staff, clean rooms, pleasant smell, strong water pressure in shower, quiet surroundings, great breakfast

    Possibly due to the slight humidity of the room and the air conditioner, the room had a dampness to it. The air conditioner could also be considered white noise to some and annoying to others. Sounded like a washing machine to me.

    9TravisPosted on: 7-23-2025

    Very affordable. The rooms were very clean and the breakfast was great.

    I had a weak air conditioner, but that was my only complaint.

    5Verified guestPosted on: 1-19-2025

    The first room I was given guests were already checked in. The second room didn't have heat and he brought me a portable heater instead of changing rooms.

    1Verified Hotel GuestPosted on: 3-29-2024

    The room was OK I guess to stay and outside no inside it was OK. At least there was a breakfast. It was weird but honestly I had such a bad experience with the staff. They kept my security deposit literally robbed me and I have no way of talking to them.

    Yes, a lot of negative stuff they robbed me of my security deposit which is $150 so yes they robbed me up $50. There was no real reason anyways he said I had too much stuff also was very rude and unprofessional Im very upset I cant get my money back

    9Verified Hotel GuestPosted on: 2-10-2024

    Clean sheets and comfortable bed. Fast WiFi.

    Nothing major. Had to jiggle toilet handle. Noise from other guests (which did not last very long.)

    3Verified Hotel GuestPosted on: 6-12-2023

    The room was cleaned daily.

    room was dated. there was a leak in the bathroom that was never really fixed. The area is bit sketchy

    5Verified Hotel GuestPosted on: 2-22-2023

    Beds were comfortable

    Toilet not that good stained and old ran a lot

    3KimPosted on: 2-2-2023

    I like the color scheme in the layout

    I had to be transferred to four different rooms the first room when I walk in the room there is some complete puddle of water coming from the sink down to the floor it also had no toilet seat at all the second room in the shower made the room very humid

    10Verified Hotel GuestPosted on: 7-19-2022

    The front desk clerk was awesome. Professional and likeable. The room was nice and clean.

    Our room had an issue with the a/c but it was cool enough to not bother the staff. Also, the key card reader was fussy.I did let them know at check out of course.

    8DerekPosted on: 6-19-2022

    Nothing special. It¿s just a hotel.

    It is next to a truck repair shop so is a little noisy during the day. Get a room on the West side of hotel if you can. Parking is a little tight if you have a larger vehicle. Kept jacking price up each night I was there. Was 90 then 123 at 147 I left.

    10BennyPosted on: 4-27-2022

    I liked it because it was somewhat ticked away but, yet located near lots of eateries, had stations, easy to access the freeway and grocery store if need.

    10Verified Hotel GuestPosted on: 11-6-2021

    Friendly staff, beautiful nice clean room.

    10PaulPosted on: 10-30-2021

    Clean & location

    No grass to walk out dog.

    10Verified Hotel GuestPosted on: 8-30-2021

    Very welcome environment, nice staff, beautiful atmosphere, very clean room and nice smell.

    9ChristinaPosted on: 2-21-2021

    I like the fact that the pictures was legit and real in person.

    Nothing really. It is a old motel but they have updated everything so that part I was impressed by.

    1JacquelinPosted on: 2-13-2021

    I did not like the fact that when I tried to reach the client to cancel my reservation they did not respond to me of the booking agent. I am still upset that the full price, and then some, was charged without even answering an email on the subject.

    6DawnPosted on: 7-10-2020

    The interior of the room was decent and it was relatively close to the cemetery we needed to attend.

    The door had EXTREME signs of forced entry. The frame had been pried open with some sort of pry bar as it was bent out and scraped. Consequently, the door was not flush, leaving a 1/4” gap. We put a chair against it at night so people could not see i

    7HenryPosted on: 5-21-2020

    King-size bed, lots of pillows. Staff kept price the same for 1 addit. night.

    1JordynPosted on: 7-7-2019

    Bed was very comfortable.

    We couldn''t leave the bathroom door open because it smelled like open sewage. Might be a plumbing issue. He tk ho out and buy air freshener just so it was tolerable. Bathroom door was also broken in multiple places. Lost electricity on half of the room.

    10CiprianoPosted on: 7-1-2019

    Lo más que me gusto de el hotel fue su servicio empleados muy amables I muy trabajadores I siempre con una bonita actitud . Muy rico desayuno

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Microwave
    • Refrigerator
    • Visual alarms

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    Quality Inn Jacksonville South

    5018 University Boulevard West, Jacksonville, FL

    Discover the AreaSouthpoint - Butler Blvd West

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