2.5 Star Hotel

Best Western of Crestview

151 Cracker Barrel Drive, Crestview, FL, United States View Map

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Best Western of Crestview

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About

Located off of Interstate 10, the Best Western of Crestview offers easy access to a fun day of canoe paddling down the pristine Black Water River and shopping at the Sandestin Outlet Mall. This Best Western of Crestview hotel is also convenient to Eglin Air Force Base and Duke Field, as well as Florida beaches, which are also nearby. Guests of the hotel are invited to relax in the seasonal outdoor pool, utilize the Business Center for access to copy and fax services and work out in the Fitness Center. Other amenities include free hot breakfast, free wireless high-speed Internet access, free newspaper M-F. All guest rooms offer a flat-screen television with cable, coffee maker, desk, microwave, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper. This is a pet-friendly hotel, with four-legged friends allowed to stay for a fee.

352 Reviews

6.9Pleasant
Cleanliness
10.0
Staff
10.0
Location
10.0

What Guests Say

  • “Quiet and clean. And the staff were very friendly.”
  • “location is right off the highway”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Suite - 1 King Bed, Nonsmoking, Separate Bedroom, Sofabed1/3

Suite - 1 King Bed, Nonsmoking, Separate Bedroom, Sofabed

700 sqft • 1 Sofabed, 1 King

  • Air conditioning
  • Bath or Shower
  • Closet
  • Coffee/tea machine
1 King Bed, Nonsmoking1/2

1 King Bed, Nonsmoking

350 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Closet
King Suite with Bath Tub and Sofa Bed - Disability Access/Non-Smoking1/4

King Suite with Bath Tub and Sofa Bed - Disability Access/Non-Smoking

700 sqft • 1 Sofabed, 1 King

  • Accessible room
  • Air conditioning
  • Coffee/tea machine
  • Desk
One-Bedroom King Suite with Sofa Bed1/4

One-Bedroom King Suite with Sofa Bed

700 sqft • 1 Sofabed, 1 King

  • Air conditioning
  • Coffee/tea machine
  • Desk
  • Hair dryer
Room with Two Double Beds and Bath Tub - Disability Access/Non-Smoking1/4

Room with Two Double Beds and Bath Tub - Disability Access/Non-Smoking

350 sqft • 2 Double

  • Accessible room
  • Air conditioning
  • Coffee/tea machine
  • Desk
Room with Two Double Beds and Roll-In Shower - Disability Access/Non-Smoking1/4

Room with Two Double Beds and Roll-In Shower - Disability Access/Non-Smoking

350 sqft • 2 Double

  • Accessible room
  • Air conditioning
  • Coffee/tea machine
  • Desk

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.9
    Pleasant

    Based on 352 reviews

    Location

    10

    Cleanliness

    10

    Staff

    10

    Overall Quality

    10

    Pros +

    • Quiet and clean. And the staff were very friendly.
    • Nice staff
    • The staff

    Cons -

    • I paid for the room and when I got there I got turned down because they don't rent to people that live within a 40 mile radius of the hotel and I still haven't got a refund
    • Did not get room I paid for. No breakfast was served looks like due to remodeling. Would have been nice to know this before I booked.
    • Dirty no breakfast no hot water
    Business Traveler (18)Solo Traveler (24)Traveling as Couple (48)Family with Young Children (35)Family with Teens (1)Senior Traveler (1)Group Traveler (5)Total (1)
    10BrianPosted on: 1-27-2026

    Quiet and clean. And the staff were very friendly.

    1JamiePosted on: 9-19-2025

    I paid for the room and when I got there I got turned down because they don't rent to people that live within a 40 mile radius of the hotel and I still haven't got a refund

    1ThomasPosted on: 2-27-2025

    Nice staff

    Did not get room I paid for. No breakfast was served looks like due to remodeling. Would have been nice to know this before I booked.

    2MichaelPosted on: 2-26-2025

    Dirty no breakfast no hot water

    5KimPosted on: 2-14-2025

    The staff

    There was no breakfast due to the hotel is under renovation, and there was no notice or anything said or posted about it. We found out when we went to go eat Super disappointed They didn't even offer or try to set anything up anywhere else in the hotel

    1TimPosted on: 1-3-2025

    location is right off the highway

    So much I did not like. I will not return. No working ice machines, no hot foods for breakfast except waffles. Almost no options for breakfast, a couple of cereals, and prepackaged muffins. Damaged furniture in room, rusty fixtures in bathroom, and more!

    1Verified guestPosted on: 11-19-2024

    No smart TV?S .. was a huge bummer had to leave to go watch the football games . Key card didn?t work on 2 separate occasions

    2Verified guestPosted on: 10-8-2024

    Leaving

    The elevator has something spilled in it when I checked in early afternoon and it was still there when I checked out the next morning at 11. The channels on the tv are no variety. Housekeeper was in hallway talking loudly on her phone and was rude.

    2JillPosted on: 8-4-2024

    No breakfast, not very clean and under staffed.

    1LemarioPosted on: 7-16-2024

    Location. Right off the interstate, many food options, 30 minutes from beach

    Roach infestation, dirty sheets, no toilet tissue, floors covered in dog hair, fire alarm visibly had no batteries in it.

    3Verified guestPosted on: 7-15-2024

    Location was convenient for our needs

    Was not very clean. Lots of things need repair in the room and around the property. Didn?t feel very unsafe, but didn?t feel uncomfortable. Some weird stains and lack of cleanliness. Really wished I have paid a little more to stay somewhere else.

    1LemichaelPosted on: 7-9-2024

    The price. Everything else was horrible

    Room was horrible. Holes in the wall. Shower didn?t work at all.

    1RichardPosted on: 7-8-2024

    Yes.worst hotel stay in my 87 years. Roaches in room on bed on walls

    1FranciscoPosted on: 7-7-2024

    I've stayed there for serval yrs and this year was the worst...Never Agian

    they put us in a pet room and had a bad smell and didn't have any other rooms for us ..breakfast was really bad

    1CherylPosted on: 6-25-2024

    Not one thing. Very little food for breakfast scrambled eggs waffles bread and muffins. No juice and only milk in a jug. Absolutly horrible

    It was filthy, carpets stained in hallways and room. Towels & facecloths had stains like they'd been used to clean the floor and there were no bath towels just small ones.

    2MizuhoPosted on: 6-18-2024

    Location

    Only one door to exit (main lobby) others are un operable. The Continental breakfast had absoulty Minimal to no foods and no meats. Very inattentive staff. I am a retired military vet that cannot in good consciousness recommend this hotel to anyone.

    6Verified guestPosted on: 6-15-2024

    location

    room not clean, coffee cups missing, toilet running, towels shabby, soap empty... Breakfast - cold eggs, no meat or grits, no cups. hotel is way overpriced, I paid $133? including fees. This is a $49 hotel at best.

    5JanetPosted on: 6-4-2024

    It was conveniently located.

    The hotel is old and the rooms are small. There were dogs running around in the hallway. The breakfast was subpar.

    1Verified guestPosted on: 5-30-2024

    The hotel on this particular day smelled of Marijuana it was so bad on my floor it seeped under my door and I immediately got a headache from the smell and I checked out of my room.

    1Verified guestPosted on: 5-28-2024

    No tissue paper. Asked to move rooms due to smoking next door and they said no. My kids are now suffering from allergies

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible rooms through interior corridor available

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities
    • Microwave

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Newly Opened and RenovatedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

    Location

    Best Western of Crestview

    151 Cracker Barrel Drive, Crestview, FL

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