Hampton Inn Middletown

Sunshine the manager was very helpful. She resolved our problem.

The elevator stopped working and we had to walk up the stairs and back down and we were on the 4th floor NOT GOOD. Me and my fiancé have asthma it was BAD we both had to use our inhaler. Staff at the front desk at the time of checking in was very rude.

Everything

No microwave u had to go downstairs n get towels n clean sheets every day n make up the bed there were no cleaning people there not goid at all for the money i payed there i could have stayed somewhere else

The indoor pool. Room was wonderfully clean Staff was courteous and professional

The staff was great, location was good for our needs

This was the second time we stayed ther.I didn¿t realize it was a pet friendly hotel now.. the room smelled real bad like dogs.. my allergies were killing me.. I had to buy fabreeze and Lysol.. I had to pull out the air conditioner filters n clean them.

location and price.

mattresses much too thick and high. Toilets too low.

Everything

Yes i had called to cancel staying Sunday night in advance ,I only stayed one night Saturday 11/12 /22 to Sunday 11/13/22 and but my billing has not been changed with affirm.

Location

Breakfast was terrible, the handheld shower did not work and housekeeping is by request only.

The handicapped room had extra space, and definitely the shower,my moms is 90 so it worked out nicely. I always stay at the Hampton Inn so I already know what I'm getting. All was excellent.

Not at All.

privacy and no room noise . Pool and hot tub great. only prob was hallway was a bit noisy at night.

tv and remote were not good .No one ans. phone when I called to get pool times.

The hotel was very clean. The staff was very friendly.

Not enough handicap parking close.

Location

Lack of hot water and shower water pressure Barking dogs

Night desk clerk

Poor quality one expects from a 1 star hotel ... no pens , paper , hours of breakfast or pool hours ... the pool water was so dirty it was unuseable Saturday and closed for cleaning Sunday ... will never return to this location.

Staff are very extremely friendly

The mattress Bed ¿¿ was very hard for the price that we paid for couldn¿t sleep my back was hitting me all nights , Toilet was pink inside and part of the shower, no microwave in the room, the one at the desk was old and dirty. I was disappointed ¿¿¿¿¿¿

Clean Well priced Full breakfast bar.

The comfort of feeling like home that the room brought was great! However the staff at the Middletown Delaware location have really gone above and beyond to make sure my children and I were fed, treated kindly and felt like we were home!

Getting stuck in the elevator with my two sons. However the staff worked quickly and were willing to do whatever it takes to make sure we were all safe.

It is a convenient location for us when we are in town.

Registered early, then when we returned the evening,we were never greeted.... No hello, no welcome, no good evening...nothing from the desk clerk. And there was no one in the entry foyer at all.

Clean efficient neat

The hotel was close to me destination.

Yes, My husband and I called numerous times to try to inform the staff that we will need to miss one night because of the inclement weather in VA. They said there were nothing they can do to assist because it is there policy.Uncertain if I will book again

When we first got to the hotel at 11 AM we were told in a very flippant manner that there weren't any rooms available or assigned at that time. I didn't object to the rooms not being available since it was only 11 AM but I did object to the flippancy.

Continental breakfast was ok, the room was clean, and the bed was comfortable.

The bathroom was large and the toilet was daly placed next to the wall. Bedroom was oddly laid out as though for handicap access but there weren't any handrails. thebataff weren't very hospitable and the hotel overall was not normal for Hampton inn...