2.5-Star Hotel

SureStay Plus Hotel by Best Western Upland

1191 E Foothill Blvd, Upland, CA - United States
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SureStay Plus Hotel by Best Western Upland
1/34
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$139
per night

2.5-Star Hotel

SureStay Plus Hotel by Best Western Upland

1191 E Foothill Blvd, Upland, CA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.2

Very Good

Based on 753 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.5

Hotel Staff

8.8

Overall Quality

8.2

Show 32 Verified Reviews

About

SureStay Plus Hotel by Best Western Upland - Ontario North is located in Upland, 14 miles from Auto Club Speedway and 17 miles from Azusa Pacific University. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The property has a year-round outdoor pool, fitness center, hot tub and shared lounge. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, an oven, a safety deposit box, a TV and a private bathroom with a shower. SureStay Plus Hotel by Best Western Upland - Ontario North has some accommodations with mountain views, and the rooms include an electric tea pot. All rooms at the accommodation come with a seating area. A Full English/Irish breakfast is available at SureStay Plus Hotel by Best Western Upland - Ontario North. Pitzer College is 4.3 miles from the hotel, while Claremont McKenna College is 4.5 miles from the property. LA/Ontario International Airport is 3.7 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Kid-friendly dining
Microwave
Non-smoking property
Outdoor pool
Refrigerator

Guest Rating

8.2

Very Good

Based on 753 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.5

Hotel Staff

8.8

Overall Quality

8.2

Pros +

  • Nice remodeled and spacious rooms
  • Hotel rooms were clean
  • It was very clean

Cons -

  • Due to noise issues, we had to move 2 times to finally get a quiet room so we got horrible sleep. Also the owners leave all lights on & set the temperature to 60 degrees in empty units ALL the time. It?s a disgusting waste of energy.
  • Woman who was at front desk checking people in was rude and incompetent. I found out after the fact she was the housekeeping manager not even a front desk worker. Zero customer service skills
  • No

Top Quotes:

"Close to restaurants."

"Next to a hospital."

"People were friendly and the lobby was updated."

Business Traveler (38)

Solo Traveler (50)

Traveling as Couple (100)

Family with Young Children (106)

Family with Teens (10)

Senior Traveler (3)

Group Traveler (24)

2
4/26/2025
Nice remodeled and spacious rooms
Due to noise issues, we had to move 2 times to finally get a quiet room so we got horrible sleep. Also the owners leave all lights on & set the temperature to 60 degrees in empty units ALL the time. It?s a disgusting waste of energy.
9
4/2/2025
Hotel rooms were clean
Woman who was at front desk checking people in was rude and incompetent. I found out after the fact she was the housekeeping manager not even a front desk worker. Zero customer service skills
10
3/26/2025
It was very clean
No
1
12/5/2024
Nothing
This is not a 2.5 property! The on-line pictures look nothing like the property in person. My wife would NOT stay at the property due to safety concerns. We tried to get our money back but we were not successful. NEVER stayed at this hotel not worth it!

Room Options

1/4

2 Queen Beds,Non Smoking,Full Breakfast

216 sqft • 2 Queen

Additional toiletAir conditioningAlarm clockBlackout curtains

Room Details and Photos

1/7

Suite-1 King Bed,Non Smoking,Sofabed,Separate Living Room,Full Breakfast

323 sqft • 1 King

Additional toiletAir conditioningAlarm clockBlackout curtains

Room Details and Photos

1/5

King Suite - Non-Smoking

410 sqft • 1 King and 1 Sofabed

Additional toiletAir conditioningBath or ShowerBody soap

Room Details and Photos

Location

SureStay Plus Hotel by Best Western Upland

1191 E Foothill Blvd, Upland, CA