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2+ Star Hotel
It was new on the inside despite the outside appearance.
Managers very kind and helpful
Customer service, the room was very nice!!
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2+ Star Hotel
Price and cleanliness
The night time attendant was absolutely GREAT, I came in very late,I forgot his name but the date was 11/13/23,
Very neat and clean. Staff were pleasant and efficient. Very nice bathroom updates.
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2 Star Hotel
As soon as we walked in we saw bugs on the floor as well as in the bathroom
The price
Dirty walls , rust in the shower , dirty floor , stain bed sheets
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2+ Star Hotel
Made everything easy
The breakfast options were ok. Could have been a little better.
Easy check-in, Breakfast
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3+ Star Hotel
I can take my dog with me for a vacation.
Parking
Convenient
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2 Star Hotel
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3+ Star Hotel
Cleanliness
The bathroom
Staff was great, room was comfortable, very close to Universal Studios and Warner Brothers Studios
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3+ Star Hotel
There was scheduled maintenance by the city of LA and we had no power for one of our days. Letter from hotel said it would be minimal power but we had zero. Had to find a public restroom to get ready. The hot tub was out of service, bummer with kids
Location and receptionist was nice. Also, I was able to get street parking and did not have to pay for hotel parking.
It was clean and easy to locate.
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2 Star Hotel
I liked the price of the hotel it was honestly better than I expected. Smooth check in and hotel was nice and clean. Beds were comfortable.
Clean, update rooms had a Cuban restaurant. Located right off I-5.
Price, location in relation to the airport
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Location and accessibility
The guy atvthe front desk was nice.
For being an older hotel the room was very clean, located very close to Universal Studios, amazing water pressure and heat in the shower. Perfect place to stay for one person for one night. The manager was very nice and friendly.
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3 Star Hotel
They haven't returned the $100 deposit to me.
I have stayed here over the years,and its location was perfect
Location
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2 Star Hotel
Clean
Spacious room, good parking compared to other options, location
This little hotel provides great customer service and it was very clean and comfortable! They have a great continental breakfast too I would stay there again.
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2 Star Hotel
The area
This hotel was close by the location. The price is right studio where I was going to.
The Shower
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2+ Star Hotel
Cleanliness
The Worst expirience with the recepcionist, is rude, and you can see she hates her Job! She even want to see you at yor face! The Word t expirience in a hotel.
The front desk personnel.
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2 Star Hotel
It is very close to the universal studio
The staff were super friendly and helpful.
Chose this hotel so I could take family to Universal studios. Everything worked out great. I would stay here again.
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2+ Star Hotel
Everything! We?ll be staying at the Sojourn every year- or anytime we have an event at Sherman Oaks Galleria!
Location and cleanliness
Cute updated clean
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Location is great!
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2+ Star Hotel
Easy check in and out.Great staff. Great location near many points of interest.Had our own parking area.
The Staff were so helpful. I arrived late and the kind gentleman on duty walked with me to the room to ensure everything was to my liking. In the morning, after having a little coffee in the office, I also had a wonderful conversation with hotel employee.
Location, comfort of the beds, quiet area
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2+ Star Hotel
The best location
location
Close to USH.
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2+ Star Hotel
Price
The room was pretty big and updated.
The honeymooners room has a jacuzzi in it.
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3+ Star Hotel
Bartender
Nothing
It was clean and in the right location
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4 Star Hotel
The valet went above and beyond to help us. Literally this was the only positive aspect of this stay. This is a 1 star hotel cosplaying as a 4 star. Plus an extra $116 in additional fees on top of the $--- this room cost for 1 night. Total RIPOFF.
Terrible
I liked the 2 free margaritas
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3 Star Hotel
location to universal studios
Very close to universal studio
It was close to Universal Studios.
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3 Star Hotel
Location
You have to ask to have your room cleaned otherwise they won't do if is a short stay.
The hotel is very kid, friendly and within walking distance of a lot of restaurants
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2+ Star Hotel
The staff were OUTSTANDING!! Very kind, helpful, and made our stay better.
Location - close to Universal
Amazing and welcoming staff, cleaniness
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2 Star Hotel
It was awful. No one was at the office when we arrived at 4 pm. No cars in parking lot. Looked abandoned. Number on office door to call another hotel down the road.
Nothing
There was not a single staff person on site! The beds are a nightmare the shower didn¿t drain and mold everywhere. This Place is a dump the air is in the wall and was useless never stayed on. This place is not worth any money at all.
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3 Star Hotel
Cool Vibe, really friendly staff, free parking
Location, free parking, kind staff.
You could walk to the Grove and Original Farmers Market. It had free parking.
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2+ Star Hotel
Good location
I felt like I was getting 5 star accommodations (from my perspective) at the price of a budget hotel. There was no restaurant but i didn't need one.What I liked was a clean hotel, a clean and quiet room, well insulated from adjoining rooms.
The man that checked us in !! He did an amazing job and he went out of his way to make sure we had everything we needed. Very awesome employee
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Staff was very kind
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