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2 Star Hotel
Clean, quiet and comfortable. The bed tables and chairs were good quality. Same with the tv and refrigerator.
Not much, only the price.
Not much
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3+ Star Hotel
I can take my dog with me for a vacation.
Parking
Convenient
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2 Star Hotel
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3+ Star Hotel
Cleanliness
The bathroom
Staff was great, room was comfortable, very close to Universal Studios and Warner Brothers Studios
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3+ Star Hotel
There was scheduled maintenance by the city of LA and we had no power for one of our days. Letter from hotel said it would be minimal power but we had zero. Had to find a public restroom to get ready. The hot tub was out of service, bummer with kids
Location and receptionist was nice. Also, I was able to get street parking and did not have to pay for hotel parking.
It was clean and easy to locate.
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3 Star Hotel
Service
I was unable to get there, tried to call and cancel but could not get anyone to answer the phone.
The airport behind the hotel.
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Location and accessibility
The guy atvthe front desk was nice.
For being an older hotel the room was very clean, located very close to Universal Studios, amazing water pressure and heat in the shower. Perfect place to stay for one person for one night. The manager was very nice and friendly.
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3 Star Hotel
They haven't returned the $100 deposit to me.
I have stayed here over the years,and its location was perfect
Location
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2+ Star Hotel
Cleanliness
The Worst expirience with the recepcionist, is rude, and you can see she hates her Job! She even want to see you at yor face! The Word t expirience in a hotel.
The front desk personnel.
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2 Star Hotel
It is very close to the universal studio
The staff were super friendly and helpful.
Chose this hotel so I could take family to Universal studios. Everything worked out great. I would stay here again.
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2+ Star Hotel
Everything! We?ll be staying at the Sojourn every year- or anytime we have an event at Sherman Oaks Galleria!
Location and cleanliness
Cute updated clean
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Location is great!
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2+ Star Hotel
Easy check in and out.Great staff. Great location near many points of interest.Had our own parking area.
The Staff were so helpful. I arrived late and the kind gentleman on duty walked with me to the room to ensure everything was to my liking. In the morning, after having a little coffee in the office, I also had a wonderful conversation with hotel employee.
Location, comfort of the beds, quiet area
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2+ Star Hotel
The best location
location
Close to USH.
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3+ Star Hotel
Bartender
Nothing
It was clean and in the right location
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4 Star Hotel
The valet went above and beyond to help us. Literally this was the only positive aspect of this stay. This is a 1 star hotel cosplaying as a 4 star. Plus an extra $116 in additional fees on top of the $--- this room cost for 1 night. Total RIPOFF.
Terrible
I liked the 2 free margaritas
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3 Star Hotel
location to universal studios
Very close to universal studio
It was close to Universal Studios.
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2+ Star Hotel
Everything
Cleanliness and good breakfast
The staff is nice and the breakfast is good
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2+ Star Hotel
The staff were OUTSTANDING!! Very kind, helpful, and made our stay better.
Location - close to Universal
Amazing and welcoming staff, cleaniness
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2 Star Hotel
It was awful. No one was at the office when we arrived at 4 pm. No cars in parking lot. Looked abandoned. Number on office door to call another hotel down the road.
Nothing
There was not a single staff person on site! The beds are a nightmare the shower didn¿t drain and mold everywhere. This Place is a dump the air is in the wall and was useless never stayed on. This place is not worth any money at all.
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3 Star Hotel
Cool Vibe, really friendly staff, free parking
Location, free parking, kind staff.
You could walk to the Grove and Original Farmers Market. It had free parking.
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2+ Star Hotel
Good location
I felt like I was getting 5 star accommodations (from my perspective) at the price of a budget hotel. There was no restaurant but i didn't need one.What I liked was a clean hotel, a clean and quiet room, well insulated from adjoining rooms.
The man that checked us in !! He did an amazing job and he went out of his way to make sure we had everything we needed. Very awesome employee
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4 Star Hotel
Quiet and elegant
We didn't think this hotel matched it's 4 star rating. It was just ok.
Location
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Easy payment system. The amount of square feet for a double bed room with the quality price was unbeatable. The refrigerator and freezer were both extremely clean. Nice TV and working phone. I didn¿t use the wi-fi, but it was available. Parking was near.
It is clean and the shower is amazing !!!
The company with me.
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2+ Star Hotel
The location and extra safety. Front doors locked at night requiring room key to access building and elevator.
Everything was excellent!
Convenience.
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4 Star Hotel
Credit during my stay and the amazing staff Also the giant bathtub omg i took so many baths
Location close to prime stores
Resort fee far more than advertised. Tried to charge for every possible thing. Felt like the Holiday Inn but more expensive and less accommodating.
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2 Star Hotel
Location
Staffing
Everything is perfect for the price point.
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4 Star Hotel
The location
The staff I interacted with were extremely customer service oriented. Meeting with Emily upon check-in, Hotel employee when checking out and Hotel employee at the wine hour was a breath of fresh air, invigorating if you will.
Location
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3 Star Hotel
the staff and location
Surprise hidden charges.
The hotel is in a good location, staff was friendly and the room was clean. The bathroom had a rain shower which was a nice surprise too.
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