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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 81 Verified Reviews
Located in Downtown Santa Cruz this hotel is 15 minutes' walk from many shops and restaurants. The hotel offers a seasonal outdoor pool and rooms with free Wi-Fi. Parking is free for guests. SureStay Hotel by Best Western Santa Cruz rooms include a microwave and refrigerator, for midnight snacks and light meals. SureStay Hotel by Best Western Santa Cruz provides guests with a daily continental breakfast and USA Today Newspaper . This hotel is only 1.5 miles from Santa Cruz Beach Boardwalk and the Santa Cruz Wharf. Mystery Spot is less than 10 minutes' drive away. The University of California, Santa Cruz (UCSC) is 15 minutes' drive from the property.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A room safe fee will be charged per room, per night in addition to the taxes to be collected for each reservation.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- It was close by and clean.
- The front desk customer service was excellent!
- Nothing
Cons -
- Could?ve been a warmer blanket on the bed. Luckily I had one in my car.
- The PILLOWS! I slept without pillows. It's too thick it gave me backache and stuff neck. They look pretty when fixed on the bed but terrible pieces. The microwave is burned inside and freezer is super icy, in my room atleast. Everything else is ok.
- Everything
Business Traveler (30)
Solo Traveler (87)
Traveling as Couple (175)
Family with Young Children (129)
Family with Teens (24)
Senior Traveler (4)
Group Traveler (39)
Room Options
1 King Bed,Non-Smoking,Continental Breakfast
302 sqft • 1 King
Room Details and Photos
Accessible - 1 Queen,Mobacc,Roll-In Shower,Non-Smoking,Continental Breakfast
302 sqft • 1 Queen
Room Details and Photos
2 Queen Beds,Non-Smoking,Ground Floor,Continental Breakfast
302 sqft • 2 Queen
Room Details and Photos
Accessible - 2 Double,Mobacc,Roll-In Shower,Non-Smoking,Continental Breakfast
302 sqft • 2 Double
Room Details and Photos
Location
SureStay Hotel by Best Western Santa Cruz
516 Water Street, Santa Cruz, CA
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