3.5-Star Hotel

The Cartwright Hotel - Union Square, BW Premier Collection

524 Sutter Street, San Francisco, CA - United States
View Map
The Cartwright Hotel - Union Square, BW Premier Collection
1/33
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$209
per night

3.5-Star Hotel

The Cartwright Hotel - Union Square, BW Premier Collection

524 Sutter Street, San Francisco, CA - United States
View Map

Top Amenities:

Free Internet AccessHealth ServicesRestaurantPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.9

Good

Based on 1165 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.1

Hotel Staff

8.7

Overall Quality

7.9

Show 77 Verified Reviews

Located just 3 minutes’ walk from San Francisco’s vibrant Union Square, the historic Cartwright Hotel Union Square - BW Premier Collection with no Resort Fee features guest rooms with free WiFi. Each guest room at this hotel is equipped with a flat-screen cable TV and a CD player. All rooms are warmly decorated with dark wood furniture and include a coffee machine with local organic coffee. Guests of Cartwright Hotel Union Square - BW Premier Collection with no Resort Fee have free access to the business center, which has 2 computers and a printer. The relaxing lobby features a fireplace and a flat-screen TV. The hotel is within 5 minutes' walk of the 4th and Market Street Cable Car Stop and 1.9 mi from Fisherman’s Wharf. The Golden Gate Bridge is 4.3 mi away. Renovation work is done from 2/17/2024 until 4/8/2024 from 9am to 5pm daily. The lobby and the façade of the building are under renovation.

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. No extra charges.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Credit card used for pre-payment must be presented at the time of check-in for security verification purposes. Renovation work is done from 2/17/2024 until 4/8/2024 from 9am to 5pm daily. The lobby and the façade of the building are under renovation.

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Free Wi-Fi
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

7.9

Good

Based on 1165 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.1

Hotel Staff

8.7

Overall Quality

7.9

Pros +

  • Proximity to Union Square; working heater
  • Hotel employee at front desk is the best
  • Ubicaci�n,

Cons -

  • Hotel employee's manager or co-worker was abusive to Hotel employee unfairly. That was disturbing to me. I'm happy to speak with anyone in detail.
  • Stale smell in the room probably due to old carpeting Very thin walls/doors. I could clearly hear people opening their doors, coming, going, talking etc Very small room. Ok for 1 person only
  • The rooms are very small and not all that nice or fancy. No fridge. Ceiling fan wobbled and made loud noises. It felt more like an apartment I rented in my early 20s than a 3.5-star hotel room. Parking was $45/night, not the $35 quoted on their website.

Business Traveler (91)

Solo Traveler (203)

Traveling as Couple (371)

Family with Young Children (158)

Family with Teens (7)

Senior Traveler (20)

Group Traveler (112)

8
4/24/2025
Proximity to Union Square; working heater
10
4/17/2025
Hotel employee at front desk is the best
Hotel employee's manager or co-worker was abusive to Hotel employee unfairly. That was disturbing to me. I'm happy to speak with anyone in detail.
10
2/25/2025
Ubicaci�n,
8
2/12/2025
The staff is excellent; I mean everybody is super nice and accomodating Great location
Stale smell in the room probably due to old carpeting Very thin walls/doors. I could clearly hear people opening their doors, coming, going, talking etc Very small room. Ok for 1 person only

Room Options

King Suite with Roll-In Shower - Disability Access/Non-Smoking

sqft • 1 King

Accessible roomAir conditioningClosetFree Wifi

Room Details and Photos

1/12

Double and Single

216 sqft • 1 Double and 1 Single

Additional toiletAir conditioningAlarm clockBlackout curtains

Room Details and Photos

Single Room with Bathtub - Disability Access/Non-Smoking

sqft

Accessible roomAir conditioningClosetFree Wifi

Room Details and Photos

1/4

Deluxe room with 1 queen bed

216 sqft • 1 Queen

Additional toiletAir conditioningBlackout curtainsCloset

Room Details and Photos

1/3

Double Room with One Double Bed - Non-Smoking

125 sqft • 1 Double

Additional toiletBath or ShowerClosetCoffee/tea machine

Room Details and Photos

1/6

Double Room with Two Single Beds - Non-Smoking

131 sqft • 2 Single

Additional toiletBath or ShowerClosetCoffee/tea machine

Room Details and Photos

1/4

Single - Private Bathroom

130 sqft • 1 Single

Air conditioningClosetCoffee/tea machineFan

Room Details and Photos

Location

The Cartwright Hotel - Union Square, BW Premier Collection

524 Sutter Street, San Francisco, CA