Phoenix Hotel

Really awesome hotel with some amazing history, felt very safe and secure in such a rough part of town - the staff were very friendly and helpful.

It was located in a pretty rough area but at no fault of the hotel. The lobby was secure so we could just uber from there instead of walking the nearby streets. Didn’t affect our stay at all.

This is quite a great hotel - it has a great vibe, facilities a good and the staff is amazing. We have stayed previously and will stay again. Thank you Phoenix Hotel Team!

We were Immediately welcomed by Orlando who was the best! So friendly and accommodating. Great parking option, with good surveillance for a small fee. With In walking distance of the Bill Graham venue. Courtyard, pool area very cute- comfy lounge vibes. Room was very clean, with comfy beds!Easy entry for guests and yummy complimentary treats in the lobby. Staff was extremely personable, gave great recommendations of the area and made our stay so pleasant! Would definitely stay again! Above and beyond customer service :)

A microwave or mini fridge option in the room would have been a nice addition.

Nice lighting, clean room, convenient location

No fridge, but we probably got the cheapest room so it makes sense they don’t all have fridges

The staff are nice and friendly.

There’s no fridge and microwave in the room.

The pool party was super fun. The staff was very friendly and accommodating. The bed was comfortable and the room was spacious. We would definitely stay again.

Facilities were great the room was spacious and comfortable. The iconic pool was heated and saltwater, which is always a plus .

The location is good but i wouldnt walk around the area by myself at night as a woman.

I love the design and layout of the property. The rooms are very clean and comfortable. It’s in a great location for access to multiple forms of transportation or walking to popular areas.

The slight drawback is the aspect towards Eddy with the clinic nearby, however everyone I’ve encountered on the streets/sidewalk is generally harmless.

the staff were so accommodating, friendly, welcoming and responsive. the courtyard, trees and pool area are awesome. Rooms comfortable.

the neighborhood is really rough- actually totaling disgusting with human feces on sidewalks, trash everywhere, drug transactions and people smoking drugs. wouldn’t walk around after dark - felt ok in the daytime but got out of the surrounding streets quickly. bathrooms are small but have all you need!

We love the decor and vibe of the hotel. The room was very spacious and the bed was super comfortable. I was surprised how quiet it was! I’ve stayed in severalHotels in SF and this was definitely the quietest. We would definitely stay again.