2.5 Star Hotel

Keystone Motel

11728 Imperial Highway, Norwalk, CA, United States View Map

$100 nightly

includes all fees

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Keystone Motel

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About

Comfortable Accommodations Keystone Motel in Norwalk offers family rooms equipped with air-conditioning, baths, hypoallergenic bedding, TVs, and wardrobes. Each room includes a bathroom and a wardrobe, ensuring a pleasant stay. Convenient Facilities Guests can enjoy room service and free on-site private parking. The hotel provides a welcoming environment with English-speaking reception staff available to assist. Local Attractions Knotts Berry Farm is 7.5 mi away, Disneyland 12 mi, and Anaheim Convention Center 13 mi. Other nearby attractions include the Aquarium of the Pacific (17 mi) and Long Beach Convention & Entertainment Center (15 mi). Long Beach Airport is 11 mi from the property.

105 Reviews

5.2Fair
Cleanliness
5.0
Staff
6.2
Location
5.8

What Guests Say

  • “Everything was very pleasant and quiet and I didn¿t fear for my safety ! The pricing was appropriate”
  • “So clean, comforting, new _ awesome shower.”
Show 50 Verified Reviews

Top Amenities

  • Free Parking
  • Pets Allowed
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Standard King Room1/4

Standard King Room

259 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Closet
  • Flat-screen TV

Room Details and Photos

Room Amenities

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    What Guests Loved

    5.2
    Fair

    Based on 105 reviews

    Location

    5.8

    Cleanliness

    5

    Staff

    6.2

    Overall Quality

    4.8

    Pros +

    • Everything was very pleasant and quiet and I didn¿t fear for my safety ! The pricing was appropriate
    • So clean, comforting, new _ awesome shower.
    • Was clean, quiet.

    Cons -

    • Tub was disgusting , I got locked out of my room and they couldn?t get inside of the room for over an hour .
    • The cleanliness of this hotel room was terrible. There was a high number of leftover hairs in the shower, cockroaches in the sink, and bathroom floor was full of dirt stains.
    • Everything but the paper-thin walls. I heard everything from next doors "antics
    Business Traveler (17)Solo Traveler (24)Traveling as Couple (62)Family with Young Children (6)Group Traveler (2)Total (94)
    1Verified guestPosted on: 8-18-2024

    Tub was disgusting , I got locked out of my room and they couldn?t get inside of the room for over an hour .

    2Verified guestPosted on: 8-7-2024

    The cleanliness of this hotel room was terrible. There was a high number of leftover hairs in the shower, cockroaches in the sink, and bathroom floor was full of dirt stains.

    10WilliamPosted on: 2-8-2024

    Everything was very pleasant and quiet and I didn¿t fear for my safety ! The pricing was appropriate

    9cPosted on: 8-5-2025

    So clean, comforting, new _ awesome shower.

    Everything but the paper-thin walls. I heard everything from next doors "antics

    9ShantelPosted on: 6-13-2025

    Was clean, quiet.

    Owner too pushy, overly rude. Great staff and workers

    5OparaochaPosted on: 3-4-2025

    It was a cool area. Had refrigerator and microwave No bugs!

    The floor was messed up, bathroom wasn’t pleasant looking I didn’t feel comfortable showering!

    1Wilson-manchelPosted on: 2-19-2025

    Discusting.

    Cockroaches everywhere the tv didn’t work there wasn’t even a mirror in the bathroom and there was dog hair all over the bed.

    3ChapinPosted on: 2-2-2025

    Location

    The bathroom and shower were not clean looking or appealing. There was mildew, stains, and peeling paint. The bedding was too small for the bed. The entire location needs a refresh but it was an 80 dollar room. I would advise against taking children there.

    1Big P.Posted on: 12-30-2024

    Nothing but they do accept dogs

    They charge me 20 deposit and nothing ruin and keep deposit

    1AmberPosted on: 12-19-2024

    It was absolutely horrible.

    Staff was extremely rude. Room was very dirty, old candy under the bed along with sticky stuff all over the floors as if it hadn’t been mopped. The whole restroom had tagging everywhere toilet was filthy. Fridge was filthy. Owner complained about having to get more toilet paper

    1NoahPosted on: 12-16-2024

    It had 4 walls and a lockable door.

    1. The office isn’t the first building when you walk in, that’s closed even though they have signs on it. The staff didn’t seem to care.2. The man helping me tried to tell me my room was more when it was already booked and then told me security deposit was $50, then it was $20.3. The bedding was musty and gross and the pillows are flat.4. The AC is broken and only a wimpy space heater was available. 5. The microwave is terrible and my food wasn’t hot even after 4+ minutes.6. There’s graffiti on the walls and also I don’t remember seeing it was a smoking room but the cigarette smell was gross. 7. There’s missing tile in the bathroom and bugs come out at night. Had to throw away some of my food after finding bugs in it.8. The shower leaks and you can hear it all night.

    1NoahPosted on: 12-15-2024

    It had 4 walls and a lockable door.

    1. The office isn’t the first building when you walk in, that’s closed even though they have signs on it. The staff didn’t seem to care.2. The man helping me tried to tell me my room was more when it was already booked and then told me security deposit was $50, then it was $20.3. The bedding was musty and gross and the pillows are flat.4. The AC is broken and only a wimpy space heater was available. 5. The microwave is terrible and my food wasn’t hot even after 4+ minutes.6. There’s graffiti on the walls and also I don’t remember seeing it was a smoking room but the cigarette smell was gross. 7. There’s missing tile in the bathroom and bugs come out at night. Had to throw away some of my food after finding bugs in it.8. The shower leaks and you can hear it all night.

    1BigPosted on: 11-16-2024

    Nothing but they do accept dogs

    They charge me 20 deposit and nothing ruin and keep deposit

    6LoydPosted on: 9-17-2024

    Did not serve breakfast. Area was nice

    Room readiness. Cleanliness.

    5LoydPosted on: 8-27-2024

    Staff was very nice.

    Fairly clean with the exception of mold at window and shower. No bathroom fan so bathroom stayed damp including the floor . My blanket had cigarette burns. Bed box spring was filthy. Basically could have been cleaned more thoroughly.

    3soniaPosted on: 8-20-2024

    A place to lock myself in at nightAir conditioner

    It was dirty, the manager was rude and did not offer an early check in nor late check out. The whole room was filthy( I was there from out of state for a family emergency) , no top sheet on bed, floor has not seen mop in months! strange stains on walls! TV did not work- telephone disconnected- 6 +Norwalk Sheriff arrived and arrested young man after midnight( No sleep for a couple of hours after that!)

    1GuadalupePosted on: 8-12-2024

    Best thing was it was close to my grandchildren!

    The room was filthy, ran down, and had mold. We reserved and paid for a King room, but I believe the bed was a full. The headboard and nightstand combo is made for a king size bed, as shown in their king room photos. But you can clearly see the one foot plus gap from the bed to the nightstands on either side of the bed! What a rip off, i did not get what i paid for! The hubby and I kept elbowing each other all night. We kept getting and giving knees to the sides and thighs, too. There were toothpaste splatters on the mirror and faucet. Mold on the floor of the shower, on the wall above the shower, and mold on the ceiling. The floor was filthy, and we had to dust our feet off every time we climbed back into bed. It felt like the heater was left on when we entered, and it took the AC over four hours to finally cool the room off. We were at Bolsa Chica Beach from 9 am till 6 pm and were just too tired to go back downstairs to the office. We wore our sandals in the shower and tried not to touch anything too much. The bed was lumpy. You could feel the springs. The bedspread was cheap and felt as such. It wouldn't have been too bothersome if there had been a flat sheet between me and that plastic/polyester bedspread. After seeing the poor condition of the bathroom and shower, I checked real hard for bedbugs. I didn't see any, thank the Lord!

    6JonathanPosted on: 7-17-2024

    It was spacious good ac and easy access but I’m not dealing with fungus on the shower curtains

    1PatriciaPosted on: 7-17-2024

    Nothing. Broken shower and tub. Had wire wrapped around the pipe and tape covering the tub drain. Leaked all night so there was no hot water to shower. There was tape taping the floor together. Burn marks everywhere. AC barely worked and was extremely loud more so than the other people next door.

    6JonathanPosted on: 7-15-2024

    It was spacious good ac and easy access but I’m not dealing with fungus on the shower curtains

    Amenities & Policies

    Amenities

    Transportation

    • Free Parking

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Keystone Motel

    11728 Imperial Highway, Norwalk, CA

    Discover the AreaNorwalk - Whittier

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