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About
Comfortable Accommodations Keystone Motel in Norwalk offers family rooms equipped with air-conditioning, baths, hypoallergenic bedding, TVs, and wardrobes. Each room includes a bathroom and a wardrobe, ensuring a pleasant stay. Convenient Facilities Guests can enjoy room service and free on-site private parking. The hotel provides a welcoming environment with English-speaking reception staff available to assist. Local Attractions Knotts Berry Farm is 7.5 mi away, Disneyland 12 mi, and Anaheim Convention Center 13 mi. Other nearby attractions include the Aquarium of the Pacific (17 mi) and Long Beach Convention & Entertainment Center (15 mi). Long Beach Airport is 11 mi from the property.
105 Reviews
- Cleanliness
- 5.0
- Staff
- 6.2
- Location
- 5.8
What Guests Say
- “Everything was very pleasant and quiet and I didn¿t fear for my safety ! The pricing was appropriate”
- “So clean, comforting, new _ awesome shower.”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard King Room
- Air conditioning
- Bath or Shower
- Closet
- Flat-screen TV
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What Guests Loved
Based on 105 reviews
Pros +
- Everything was very pleasant and quiet and I didn¿t fear for my safety ! The pricing was appropriate
- So clean, comforting, new _ awesome shower.
- Was clean, quiet.
Cons -
- Tub was disgusting , I got locked out of my room and they couldn?t get inside of the room for over an hour .
- The cleanliness of this hotel room was terrible. There was a high number of leftover hairs in the shower, cockroaches in the sink, and bathroom floor was full of dirt stains.
- Everything but the paper-thin walls. I heard everything from next doors "antics
Tub was disgusting , I got locked out of my room and they couldn?t get inside of the room for over an hour .
The cleanliness of this hotel room was terrible. There was a high number of leftover hairs in the shower, cockroaches in the sink, and bathroom floor was full of dirt stains.
Everything was very pleasant and quiet and I didn¿t fear for my safety ! The pricing was appropriate
So clean, comforting, new _ awesome shower.
Everything but the paper-thin walls. I heard everything from next doors "antics
Was clean, quiet.
Owner too pushy, overly rude. Great staff and workers
It was a cool area. Had refrigerator and microwave No bugs!
The floor was messed up, bathroom wasn’t pleasant looking I didn’t feel comfortable showering!
Discusting.
Cockroaches everywhere the tv didn’t work there wasn’t even a mirror in the bathroom and there was dog hair all over the bed.
Location
The bathroom and shower were not clean looking or appealing. There was mildew, stains, and peeling paint. The bedding was too small for the bed. The entire location needs a refresh but it was an 80 dollar room. I would advise against taking children there.
Nothing but they do accept dogs
They charge me 20 deposit and nothing ruin and keep deposit
It was absolutely horrible.
Staff was extremely rude. Room was very dirty, old candy under the bed along with sticky stuff all over the floors as if it hadn’t been mopped. The whole restroom had tagging everywhere toilet was filthy. Fridge was filthy. Owner complained about having to get more toilet paper
It had 4 walls and a lockable door.
1. The office isn’t the first building when you walk in, that’s closed even though they have signs on it. The staff didn’t seem to care.2. The man helping me tried to tell me my room was more when it was already booked and then told me security deposit was $50, then it was $20.3. The bedding was musty and gross and the pillows are flat.4. The AC is broken and only a wimpy space heater was available. 5. The microwave is terrible and my food wasn’t hot even after 4+ minutes.6. There’s graffiti on the walls and also I don’t remember seeing it was a smoking room but the cigarette smell was gross. 7. There’s missing tile in the bathroom and bugs come out at night. Had to throw away some of my food after finding bugs in it.8. The shower leaks and you can hear it all night.
It had 4 walls and a lockable door.
1. The office isn’t the first building when you walk in, that’s closed even though they have signs on it. The staff didn’t seem to care.2. The man helping me tried to tell me my room was more when it was already booked and then told me security deposit was $50, then it was $20.3. The bedding was musty and gross and the pillows are flat.4. The AC is broken and only a wimpy space heater was available. 5. The microwave is terrible and my food wasn’t hot even after 4+ minutes.6. There’s graffiti on the walls and also I don’t remember seeing it was a smoking room but the cigarette smell was gross. 7. There’s missing tile in the bathroom and bugs come out at night. Had to throw away some of my food after finding bugs in it.8. The shower leaks and you can hear it all night.
Nothing but they do accept dogs
They charge me 20 deposit and nothing ruin and keep deposit
Did not serve breakfast. Area was nice
Room readiness. Cleanliness.
Staff was very nice.
Fairly clean with the exception of mold at window and shower. No bathroom fan so bathroom stayed damp including the floor . My blanket had cigarette burns. Bed box spring was filthy. Basically could have been cleaned more thoroughly.
A place to lock myself in at nightAir conditioner
It was dirty, the manager was rude and did not offer an early check in nor late check out. The whole room was filthy( I was there from out of state for a family emergency) , no top sheet on bed, floor has not seen mop in months! strange stains on walls! TV did not work- telephone disconnected- 6 +Norwalk Sheriff arrived and arrested young man after midnight( No sleep for a couple of hours after that!)
Best thing was it was close to my grandchildren!
The room was filthy, ran down, and had mold. We reserved and paid for a King room, but I believe the bed was a full. The headboard and nightstand combo is made for a king size bed, as shown in their king room photos. But you can clearly see the one foot plus gap from the bed to the nightstands on either side of the bed! What a rip off, i did not get what i paid for! The hubby and I kept elbowing each other all night. We kept getting and giving knees to the sides and thighs, too. There were toothpaste splatters on the mirror and faucet. Mold on the floor of the shower, on the wall above the shower, and mold on the ceiling. The floor was filthy, and we had to dust our feet off every time we climbed back into bed. It felt like the heater was left on when we entered, and it took the AC over four hours to finally cool the room off. We were at Bolsa Chica Beach from 9 am till 6 pm and were just too tired to go back downstairs to the office. We wore our sandals in the shower and tried not to touch anything too much. The bed was lumpy. You could feel the springs. The bedspread was cheap and felt as such. It wouldn't have been too bothersome if there had been a flat sheet between me and that plastic/polyester bedspread. After seeing the poor condition of the bathroom and shower, I checked real hard for bedbugs. I didn't see any, thank the Lord!
It was spacious good ac and easy access but I’m not dealing with fungus on the shower curtains
Nothing. Broken shower and tub. Had wire wrapped around the pipe and tape covering the tub drain. Leaked all night so there was no hot water to shower. There was tape taping the floor together. Burn marks everywhere. AC barely worked and was extremely loud more so than the other people next door.
It was spacious good ac and easy access but I’m not dealing with fungus on the shower curtains
Amenities & Policies
Amenities
Transportation
- Free Parking
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
11728 Imperial Highway, Norwalk, CA
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