5 Star Hotel
Shashi Hotel Mountain View
About
Elegant Accommodations Shashi Hotel Mountain View Palo Alto in Mountain View offers luxurious rooms with air-conditioning, private bathrooms, and modern amenities. Each room features a work desk, flat-screen TV, and free WiFi, ensuring a comfortable stay. Exceptional Facilities Guests can enjoy spa facilities, a wellness center, sauna, fitness center, and a year-round outdoor swimming pool. Additional amenities include free bicycles, a lounge, outdoor fireplace, steam room, and hot tub. Dining Experience The family-friendly restaurant serves French, American, and Spanish cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Live music enhances the dining ambiance, while the bar offers a relaxing atmosphere. Prime Location Located 8.7 mi from Norman Y. Mineta San Jose International Airport and 14 mi from San Jose Convention Center, the hotel is a 9-minute walk from Shoreline Amphitheater. Guests appreciate the convenient location and attentive staff.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Two Kings ADA
496 sqft • 2 King
Room Details and Photos
Premium King ADA
366 sqft • 1 King
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The Coconut spiralunq shot in the coffee shop
- Location, amenities, price
- The staff . I had an incident with a drunk guest. She handled it very well. She was awesome. The sauna was nice. Atmosphere was nice. Parking in a garage was nice. Robe was nice. But not big enough for anyone over American 1x.
Cons -
- The food was terrible. The water was in plastic bottles which I’m not sure if they haven’t heard plastic is terrible for you. The five star Michelin restaurant was a complete letdown. It looked nothing like its pictures. The food was subpar
- I feel a 5 star hotel should have bidet. It's 2025. That was uncomfortable because I always use a bidet.
- The drunk inconsiderate guest. The fact that the fridge had no small freeze for my cold pack. I needed my cold pack for medication. A small freezer was needed.The sliding bathroom doors were very nice, but a bit heavy with only a finger hole to open it.
Business Traveler (39)
Solo Traveler (37)
Traveling as Couple (55)
Family with Young Children (22)
Group Traveler (20)
Total (251)
Diane
•Posted on: 3-10-2026
The Coconut spiralunq shot in the coffee shop
The food was terrible. The water was in plastic bottles which I’m not sure if they haven’t heard plastic is terrible for you. The five star Michelin restaurant was a complete letdown. It looked nothing like its pictures. The food was subpar
Rebecca
•Posted on: 10-7-2025
Location, amenities, price
I feel a 5 star hotel should have bidet. It's 2025. That was uncomfortable because I always use a bidet.
Jennifer
•Posted on: 9-30-2025
The staff . I had an incident with a drunk guest. She handled it very well. She was awesome. The sauna was nice. Atmosphere was nice. Parking in a garage was nice. Robe was nice. But not big enough for anyone over American 1x.
The drunk inconsiderate guest. The fact that the fridge had no small freeze for my cold pack. I needed my cold pack for medication. A small freezer was needed.The sliding bathroom doors were very nice, but a bit heavy with only a finger hole to open it.
Marlene
•Posted on: 9-1-2025
What I love about this hotel is the openness in the bar area and that it’s easy to get to and it’s a very clean hotel.
We ran into a few issues with the Internet, buffering all the time and not being able to use cell phones as my iPhone would not get out of SOS mode..
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
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