Enchante Boutique Hotel

Ambiance and theme are done so well The library is lovely Staff are truly kind Filet mignon is to die for!

Bathtub hot water was warm. Sub optimal tub soak in lukewarm water. But the tub is gorgeous

The hotel is small and location is wonderful and quiet. The staff was attentive and friendly. The included breakfast was delicious and wine in the evening on the porch was very relaxing.

Sounds come through the walls a bit.

Enchante is located right in in the heart of Los Altos and is a boutique hotel that might as well be located in the heart of France. The fixtures and furnishings are wonderful, as is their small, elegant restaurant, Campagne.

The hotel does not offer parking, and all of the lots nearby are either business-owned or time-limited (2-3 hours maximum, Monday through Saturday, between 8 a.m. and 6 p.m.).

It's a wonderful boutique hotel, full of style, character and comfort. Breakfast is very good, people are always polite and the rooms a comfortable size.

Wonderful staff and charming experience. They went above and beyond to help accommodate our early check in. Complimentary breakfast was lovely!

The bed and pillows were comfortable, and the shower was enjoyable. They also offered a free glass of wine with our stay. The hotel has a charming feel, and there is a lot of potential here. However, there were a few areas that affected the overall experience.Unfortunately, the air conditioning did not function during our stay. The television was quite dated and did not support streaming apps such as Netflix, HBO, or Hulu. Additionally, there was only one bedside table, which made it inconvenient for one guest to place personal items like a water bottle or phone. The room was advertised as including a complimentary breakfast. In practice, this consisted of coffee and a bagel or croissant. While appreciated, this felt more like a light snack, especially given that the menu lists fuller breakfast options such as eggs and French toast. Lastly, the television screen had several bright spots visible during viewing, which was very distracting.Overall, the hotel is cute and could truly be a gem with a few thoughtful updates. I hope this feedback is helpful, as many of these items seem easily addressed and would greatly improve the guest experience. It did not feel welcoming.

Nice room with fireplace with European style!The smell was amazing.They have a nice terrace outdoor.

There is no room service , water was from the focet and does taste bad!

The bed and pillows were comfortable, and the shower was enjoyable. They also offered a free glass of wine with our stay. The hotel has a charming feel, and there is a lot of potential here. However, there were a few areas that affected the overall experience.Unfortunately, the air conditioning did not function during our stay. The television was quite dated and did not support streaming apps such as Netflix, HBO, or Hulu. Additionally, there was only one bedside table, which made it inconvenient for one guest to place personal items like a water bottle or phone. The room was advertised as including a complimentary breakfast. In practice, this consisted of coffee and a bagel or croissant. While appreciated, this felt more like a light snack, especially given that the menu lists fuller breakfast options such as eggs and French toast. Lastly, the television screen had several bright spots visible during viewing, which was very distracting.Overall, the hotel is cute and could truly be a gem with a few thoughtful updates. I hope this feedback is helpful, as many of these items seem easily addressed and would greatly improve the guest experience. It did not feel welcoming.

Everything, the size the manager the food and wine the rooms the location

Quality and service good.Breakfast should have been full English Breakfast instead of Continental

WiFi was poor

Clean , nice hotel. Well furnished rooms. Excellent staff.

Internet connectivity needs to be fixed. I had to use my mobile hotspot.

Clean , nice hotel. Well furnished rooms. Excellent staff.

Internet connectivity needs to be fixed. I had to use my mobile hotspot.

Very posh room with all the amenities and we loved the food and the live music in the evening - the fireplace, coffee machine and robes in the room. We loved the French speaking manager adding to the ambiance. And all of the staff were exceptional. Did I mention the croissant? Delicious!

Well an hour after we arrived the smoke alarm in our room was triggered by the steam from the shower. Not pleasant The sink drain was open - no stopper so you had to be careful not to drop an earring or something

Nice hotel with friendly staff, The beds were very good. Good sized bathroom. Also a good coffee machine in the room.

Wifi was not working unfortunately. Breakfast is ok, but not special.

Nice hotel with friendly staff, The beds were very good. Good sized bathroom. Also a good coffee machine in the room.

Wifi was not working unfortunately. Breakfast is ok, but not special.

The location, staff, room and bathroom

It is pricey

Lovely boutique hotel with great people. Nicely located in downtown Los Altos.

It is showing a bit of wear, especially the carpeting. Parking is public and not as convenient as one would expect

Lovely boutique hotel with great people. Nicely located in downtown Los Altos.

It is showing a bit of wear, especially the carpeting. Parking is public and not as convenient as one would expect

The location for us was very good. We could walk to everything. Our room was small but very cozy and had everything we needed.

We thought the "included breakfast" was very meager. Just toast or a very dry croissant? Could have at least included some fruit. The regular breakfast menu was pretty expensive. Next time we would go somewhere else for breakfast.

Charming place and fantastic location with great service and the complimentary breakfast and wine are a nice addition.

It felt a bit average inside the room and I had high expectations from the reviews.