New Star Inn El Monte, CA - Los Angeles

Bring it for 3 Days unhappy for good reason the first day and gave me appropriate service with a new room on the second and third day

You get what you pay for so I'm going to say no

This place was filthy, it smelled like cigarettes and the gardeners came around 7 am to do their work and it was bs cuz I want to sleep in

Nothing this place is horrible

The room was nasty. Smell was horrendous it smelled like mold.? nothing like the pictures total misavertisent .? we didn?t even stay walked right out.? we rather lose our money than to catch a disease or a fungus.. total crack head hotel!

it was old and dirty

I deserve a reimbursement, room smells cigarette, water was really dirty ,

I reserved a non smoking room and they gave me a smoking one Water was really dirty I wasn’t able to use the sink or take a shower because it ,

I deserve a reimbursement, room...

I reserved a non smoking room and they gave me a smoking one Water was really dirty I wasn’t able to use the sink or take a shower because it ,

Ac works great Internet was fast Lighting was nice No bed bugs or roaches Staff was nice and accommodating

The showers have no water pressure and barely got hot. Only 1 trash can in the room and it was small.The pool wasn't available but its filled???Lots of gnats/mosquitos because of pool.

The rooms are clean shower pressure is good and the water stays hot!

No issues

The rooms are clean shower pressure is good and the water stays hot!

No issues

The young lady and the gentleman that work the front desk were absolutely wonderful. Very professional, easy to deal with and communicated with me on all issues. Its actually been one of the better hotels/motels that I have stay in the Los Angeles area.........and you cant beat the price anywhere in the entire city. I will continue to be a patron of their establishment and also refer my friends and collogues.

Honestly.....nothing.

The young lady and the gentleman that work the front desk were absolutely wonderful. Very professional, easy to deal with and communicated with me on all issues. Its actually been one of the better hotels/motels that I have stay in the Los Angeles area.........and you cant beat the price anywhere in the entire city. I will continue to be a patron of their establishment and also refer my friends and collogues.

Honestly.....nothing.

Horrible

I don’t recommend this place We booked this place for 2 nights because it had a pool but when we got there the staff said pool wasn’t available due to to much chlorine. I ask for a nonsmoking room but room still smelled. When I got in the shower there was a bunch of pube hairs in there obviously they don’t clean it right I went to the front desk to go complain and the cleaning lady came and all she did was water it down without giving it a deep clean she used my cups they provide for the room she said she would bring me more but she never did she was on the phone the whole time it seemed more important to her, I couldn’t even shower my daughter and there was tagging in the shower. People upstairs stomping and banging things really hard at 7 in the morning. they don’t give you towels

this is the second time I stayed here the first time I didn't have a good stay but this second time everything was different I'm happy with my stay and I'll come back

The only good thing this hotel has is that they're so careless that they don't bother you for anything

I have lots to say about what I didn't like first of all false advertising on their website they claim that the room has a fridge and microwave well it had a dirty none working fridge looked like they had got it from the dumpster it was trash microwave was missing I asked the front desk if they provided a microwave and they said NO I did mentioned to him that they were false advertising then because on their site it says microwave he said come tomorrow and I'll have it for you my stay here was booked for 7 nights following day came and I asked again all he said was ok I'll send the maintenance guy so I waited and waited the full 7 nights past and I never got a good clean fridge or a microwave on top of that they didn't provided any clean sheets , towels or toilet paper never saw any housekeeper available I never got any service provided by them

it looks like they are renovating to make things better.

The Bed. It was arching on both side. it can or aggravate back pain. Good thing the middle part is sturdy. But they should replace it. The aircon flap needs to be replaced. It looks like it was just picked up from the garbage and made to work.

it was decent as far as being clean

This place is a scam they would not return my deposit when i left i forgot to het it returned next day and rude woman at desk refused

The property was clean and the people were cast nice. The owners were very helpful. It was a great value. Microwave and mini fridge helped with the little one. It was quiet and comfortable!

The hot water. I wanted to take a longer hot shower but it the shower knob doesn’t let you turn it ti get more hot water.

I forgot the pair of earring in the hotel, I came back to ask them to check the hotel they said came back tomorrow but t

The mattress is deeping, dirty and smelling,

I forgot the pair of...

The mattress is deeping, dirty and smelling,

Less than expected

Sheets felt like they were made of plastic. No garbage can, towels were stained and dirty looking.