2-Star Hotel

Hotel Villa Serena

771 El Cajon Blvd, El Cajon, CA - United States
View Map
Hotel Villa Serena
1/59
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$81

2-Star Hotel

Hotel Villa Serena

771 El Cajon Blvd, El Cajon, CA - United States
View Map

Top Amenities:

CasinoFree Internet AccessFree ParkingHealth ServicesNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

6.9

Pleasant

Based on 211 reviews

Location Of Hotel

7

Hotel Cleanliness

7.5

Hotel Staff

7.6

Overall Quality

6.9

Show 15 Verified Reviews

About

Located in El Cajon, within 2.7 miles of Grossmont College and 1.4 miles of Parkway Plaza Shopping Center, Hotel Villa Serena provides accommodation with free WiFi. Water Conservation Garden is 3.7 miles from the motel. All guest rooms in the motel are equipped with a TV. The rooms will provide guests with a microwave. Staff are available to help at the 24-hour front desk. San Diego International Airport is 14 miles away from Hotel Villa Serena.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Casino
Free Internet Access
Free Parking
Health Services
No Smoking Rooms/Facilities

Amenities & Services:

Casino
Daily disinfection
Free Wi-Fi
Free parking
Non-smoking rooms available

Guest Rating

6.9

Pleasant

Based on 211 reviews

Location Of Hotel

7

Hotel Cleanliness

7.5

Hotel Staff

7.6

Overall Quality

6.9

Pros +

  • When I left.
  • Nothing
  • Quiet

Cons -

  • Staff was rude, lied and unhelpful. I was guarenteed a downstairs room with 2 beds. They gave me an upstairs room with 1 bed,,,I am CLEARLY disabled with parkinsons...I did not arrive late...they di not care,,,I barely made it up the stairs...
  • Room smells like old towels, roaches were everywhere, AC unit was loud, staff was rude, you can feel the springs on the mattress, sheets caused me rash.
  • They haven't return my deposit it's been two business days

Business Traveler (26)

Solo Traveler (59)

Traveling as Couple (70)

Family with Young Children (22)

Senior Traveler (2)

Group Traveler (10)

1
When I left.
Staff was rude, lied and unhelpful. I was guarenteed a downstairs room with 2 beds. They gave me an upstairs room with 1 bed,,,I am CLEARLY disabled with parkinsons...I did not arrive late...they di not care,,,I barely made it up the stairs...
3
Nothing
Room smells like old towels, roaches were everywhere, AC unit was loud, staff was rude, you can feel the springs on the mattress, sheets caused me rash.
5
They haven't return my deposit it's been two business days
5
Quiet
There are so many things. First they called me and said i needed to check in between 2-6 and the i told them i called to asked the night before and somone in the back cussed me out. They take $50 as a deposit and tell u they have to come and

Room Options

1/4
Expand Icon

Standard Queen Room

151 sqft • 1 Queen

Air conditioningBath or ShowerBody soapClothes rack

Room Details and Photos

1/9
Expand Icon

Deluxe Double Room

169 sqft • 2 Double

Air conditioningBath or ShowerBody soapClothes rack

Room Details and Photos

1/5
Expand Icon

King Room

151 sqft • 1 King

Air conditioningBath or ShowerBody soapClothes rack

Room Details and Photos

1/3
Expand Icon

Queen Room

169 sqft • 2 Queen

Air conditioningBath or ShowerBody soapClothes rack

Room Details and Photos

1/40
Expand Icon

Deluxe Single Room

151 sqft • 1 Queen or 1 Single

Air conditioningBath or ShowerBody soapClothes rack

Room Details and Photos

Location

Hotel Villa Serena

771 El Cajon Blvd, El Cajon, CA