Studio Inn & Suites at Promenade Downey

Glass shower , nice staff . Very welcoming to me and my daughter

It's nice, quiet, and clean.

different than the photos on the website! damaged toilet and dirty microwave and fridge with food pieces inside! noisy hotel and cars are parked next to the rooms.

Location

Unfortunately the room was for smokers, of course, it was stinks and I and my daughter started throwing

Good location

Disgusting shower that didnt drain water. Frint door looked like it had been broken into multiple times, no safety latch on inside of door. The female at front desk was rude.

The hotel was clean overall, well lite parking, and centrally located.

Irons are not available in every room. I had to keep asking for clean towels. Rooms are not cleaned daily.

The location is great, several restaurants nearby, a gym , cinema and a hospital! Plenty of parking!

The price, nearby equivalent hotels are 25% cheaper.

Clerk on the Night of Check in Refused me service saying I threw the cards at her.I had just Driving 289 Miles, went to a Funeral & was Exhausted from the Day. I tossed Or Placed the cards into the Tray & was Refused Service. Not Happy..

I don't have anything that was the best.

I didn't get any sleep because there were people up all night partying. I paid for 2 nights but only stayed 1 due to all the noise. I wasn't offered any refund. Not happy at all with this stay.

The staff. Close to food.

Old hotel. THe rooms were remodeled, but still old. Party going on in the next room. Old neighborhood.

The king size bed,The Refrigerator,The Coffee Maker, The Air Conditioner

Yes there is. I had to stay an extra day and they charged me $--- for an extra day when I paid $---- per day for 2 days then they wanted me out cuz I told them my brother has the money and he out running an errand they didn't what to wait pisses me of

location

ants in room. air conditioner in room had funny smell.

Location. Accessibility to the shopping center, hospital and freeway access.

Loiters

The rooms were clean

The Internet doesn’t work. We were woken at 2:00 in the morning by people in the room next to started screaming and yelling. It kept up for an hour and a half. The toilets are some kind of jet flush. During the night, you constantly hear toilets

I liked how the staff was very helpful and nice when I arrived. She checked me in and I went into the room and it was very nice.

Well only things I could complain about is this hotel is under a remodel so there's a lot of construction stuff around which hindered my parking. Also my particular room the boards behind the bed where the light switch is was very loose.

Room was nice with new furniture. Everything alright.

A breakfast offered at the time of booking, was not offered anymore when we checked in. That was a bit disappointing.

Nearby a shopping center, places to eat, and movie theater.

The location was convenience.

The room was dirty, bathroom was falling apart and no toilet paper or fresh clean towels. Towels that we got have holes in them. Should be a one star rating or less.

The Location

Room had a bad odor an was not very clean. Sheets wereally crumpled and aI wasn't sure they were clean. Breakfast was packaged rolls.

Location

I think there should have been a blanket in my room,without me having to ask. The shower needs instructions on use,since husband and myself could not figure it out without out talking to the office. It was not like anything we have ever dealt with.