About
Comfortable Accommodations Chateau Inn & Suites in Downey offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries. Leisure Facilities Guests can enjoy an outdoor swimming pool and relax in the sun. The property provides free on-site private parking and a 24-hour front desk with English and Spanish-speaking staff. Convenient Location Located 9.9 mi from Knotts Berry Farm and 14 mi from Disneyland, the motel is near attractions such as Cerritos Center for the Performing Arts (6.2 mi) and Downey Theater (1.4 mi). Long Beach Airport is 11 mi away. Guest Favorites Guests appreciate the convenient location, attentive property staff, and excellent service support.
236 Reviews
- Cleanliness
- 3.6
- Staff
- 4.7
- Location
- 4.2
What Guests Say
- “Has everything you need for a short stay.”
- “Staff was very helpful.”
- “A hidden jewel.”
Top Amenities
- Swimming Pool
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4King Room
- Accessible toilet
- Air conditioning
- Bath or Shower
- Child safety socket covers
1/4King Room with Spa Bath
- Air conditioning
- Clothes rack
- Spa bath
- Trash cans
1/4Deluxe Double Room
- Accessible toilet
- Air conditioning
- Bath or Shower
- Child safety socket covers
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What Guests Loved
Based on 236 reviews
Pros +
- Nothing it was absolutely disgusting
- Nap thing they had roaches, no way of heating up food it was a horrible experience
- Close of town and restaurants
Cons -
- People smoking drugs everywhere and it was extremely run down. Holes in the wall roaches crawling everywhere. Doors didn't lock, leaking water. Worst place I've ever seen, and I've stayed in hundreds if not thousands of hotel rooms.
- No soap, or shampoo, no wast basket, poor maintenance , dirty. This was not a 2 star Hotel as you rated it?
- I had to pay all since day one, sometimes staff do not understand and there was cockroshs in the room and microwave was dirty,ni option yo cook and not cable or platforms on the television
Nothing it was absolutely disgusting
People smoking drugs everywhere and it was extremely run down. Holes in the wall roaches crawling everywhere. Doors didn't lock, leaking water. Worst place I've ever seen, and I've stayed in hundreds if not thousands of hotel rooms.
No soap, or shampoo, no wast basket, poor maintenance , dirty. This was not a 2 star Hotel as you rated it?
Nap thing they had roaches, no way of heating up food it was a horrible experience
Close of town and restaurants
I had to pay all since day one, sometimes staff do not understand and there was cockroshs in the room and microwave was dirty,ni option yo cook and not cable or platforms on the television
I did not like this hotel. It was filthy. The beds were dirty. The sink was broken. The toilet was broken it smelled like marihuana and cigarrette. They promised a first floor room and they gave us on the second floor. We ended up cancelling.
Not enough lighting, shower had no pressure, no Iron, faucet on sink was loose,only 1 Trash can No Coffee Maker.need More pillows pillows, more Blankets, Tv too small Loud noises from other rooms,kid's running around.Dirty floors outside,
Worst experience ever, dirty, roaches in room and shady tenants
It was the cheapest hotel i can find
The bathroom only had one towel the lighting was dark
Everything
Parking
Bed was itchy, possible bed bugs and a lot of roaches like a lot. From entry we killed three on the floors, walls and was even on the furniture. After an uncomfortable few hours we mentioned to staff we were checking our due to the infestation, and ac that smelled like piss and cigarettes, and asked for a refund kindly and both lady staff first name letter with a P (one was called like Pueriren? And the other was Pia) were super mean and didn’t even consider my concern on the cleanliness. We hadn’t even stayed there the the whole rsvp time and when I asked for instructions on what to do for the bad review for a refund they started to raise their voice and speak another language and I told them that it was rude since I’m having a. Conversation and they proceeded to talk aggressively and just walked away and didn’t give me instructions on resolving the issue.
I was outside cold for night because they had no information about me booking the room.
I never got my room
Worse place to go to. Crack heads walking back and forth like there’s a dealer living in one of the rooms. They kept shouting out a specific name for him to come out… Rooms smell like Dope / Cigarette . The energy in that place is horrible. Cigarette holes in the curtains . Roaches walking around the floor . Not friendly receptionist. No greet , no smile , no nothing .The locks on the doors look like they been broken. Does not feel safe at all. 1st room I got , the door lock was broken, would not lock. I asked for another room,. 2nd room I got smelled like pure dope and also lock didn’t work… didn’t even stay 20 min and I asked for my refund back. Receptionist did not want to give us our refund back , I had to mention that I was going to call the cops in order for her to give us the $$ back. I do not recommend. No Star if possible
Worse place to go to. Crack heads walking back and forth like there’s a dealer living in one of the rooms. They kept shouting out a specific name for him to come out … Rooms smell like Dope / Cigarette . The energy in that place is horrible. Cigarette holes in the curtains . Roaches walking around the floor . Not friendly receptionist. No greet , no smile , no nothing. The locks on the doors look like they been broken. Does not feel safe at all. 1st room I got , the door lock was broken, would not lock. I asked for another room,. 2nd room I got smelled like pure dope and also lock didn’t work… didn’t even stay 20 min and I asked for my refund back. Receptionist did not want to give us our refund back , I had to mention that I was going to call the cops in order for her to give us the $$ back. I do not recommend. No Star if possible
Son como apartamentos
No control de tv el refrigerator no cirve
Lot of space in the room I liked the pool and nobody gave me any problems on the staff and came through on my one request
The door handle needs to be fixed
Lot of space in the room I liked the pool and nobody gave me any problems on the staff and came through on my one request
The door handle needs to be fixed
only thing there was to like was the bed.
it was very dirty our room looked like it hasn’t been swept and mopped in ages there were dirt stains on the wall . On top of that rust in the spa and the spa didn’t even work !
there was no TV, no towels , no shower head , not a lot of things for a high prices
Roaches everywhere, lots of yelling , staff barely even spoke
Unfortunately I don’t have the opportunity to stay at this location I made my reservation and also paid for that but when I arrive to the motel apparently they don’t have rooms available
It’s really disappointing the customer service the motel just saying that is not his fault about the overbooking and call booking.com they don’t know anything about my payment or my money back they ruin my night because at that time I can’t find another place to stay specially weekend
Personnel was nice and helpful
It was dirty with shady people.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A damage deposit of USD 50.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
9565 Firestone Boulevard, Downey, CA
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