2 Star Hotel

Chateau Inn & Suites

9565 Firestone Boulevard, Downey, CA, United States View Map

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Chateau Inn & Suites

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About

Comfortable Accommodations Chateau Inn & Suites in Downey offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries. Leisure Facilities Guests can enjoy an outdoor swimming pool and relax in the sun. The property provides free on-site private parking and a 24-hour front desk with English and Spanish-speaking staff. Convenient Location Located 9.9 mi from Knotts Berry Farm and 14 mi from Disneyland, the motel is near attractions such as Cerritos Center for the Performing Arts (6.2 mi) and Downey Theater (1.4 mi). Long Beach Airport is 11 mi away. Guest Favorites Guests appreciate the convenient location, attentive property staff, and excellent service support.

236 Reviews

4.3Fair
Cleanliness
3.6
Staff
4.7
Location
4.2

What Guests Say

  • “Has everything you need for a short stay.”
  • “Staff was very helpful.”
  • “A hidden jewel.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

King Room1/4

King Room

350 sqft • 1 King

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • Child safety socket covers
King Room with Spa Bath1/4

King Room with Spa Bath

350 sqft • 1 King

  • Air conditioning
  • Clothes rack
  • Spa bath
  • Trash cans
Deluxe Double Room1/4

Deluxe Double Room

350 sqft • 2 Queen

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • Child safety socket covers

Room Details and Photos

Room Amenities

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    What Guests Loved

    4.3
    Fair

    Based on 236 reviews

    Location

    4.2

    Cleanliness

    3.6

    Staff

    4.7

    Overall Quality

    2.5

    Pros +

    • Nothing it was absolutely disgusting
    • Nap thing they had roaches, no way of heating up food it was a horrible experience
    • Close of town and restaurants

    Cons -

    • People smoking drugs everywhere and it was extremely run down. Holes in the wall roaches crawling everywhere. Doors didn't lock, leaking water. Worst place I've ever seen, and I've stayed in hundreds if not thousands of hotel rooms.
    • No soap, or shampoo, no wast basket, poor maintenance , dirty. This was not a 2 star Hotel as you rated it?
    • I had to pay all since day one, sometimes staff do not understand and there was cockroshs in the room and microwave was dirty,ni option yo cook and not cable or platforms on the television
    Business Traveler (1)Solo Traveler (1)Traveling as Couple (1)Family with Young Children (1)Family with Teens (1)Senior Traveler (2)Group Traveler (1)Total (146)
    1JustinPosted on: 7-11-2026

    Nothing it was absolutely disgusting

    People smoking drugs everywhere and it was extremely run down. Holes in the wall roaches crawling everywhere. Doors didn't lock, leaking water. Worst place I've ever seen, and I've stayed in hundreds if not thousands of hotel rooms.

    3GabrielPosted on: 1-6-2025

    No soap, or shampoo, no wast basket, poor maintenance , dirty. This was not a 2 star Hotel as you rated it?

    1Verified Hotel GuestPosted on: 11-3-2022

    Nap thing they had roaches, no way of heating up food it was a horrible experience

    4David J CarballoPosted on: 7-2-2022

    Close of town and restaurants

    I had to pay all since day one, sometimes staff do not understand and there was cockroshs in the room and microwave was dirty,ni option yo cook and not cable or platforms on the television

    1Verified Hotel GuestPosted on: 7-8-2021

    I did not like this hotel. It was filthy. The beds were dirty. The sink was broken. The toilet was broken it smelled like marihuana and cigarrette. They promised a first floor room and they gave us on the second floor. We ended up cancelling.

    1Verified Hotel GuestPosted on: 1-12-2021

    Not enough lighting, shower had no pressure, no Iron, faucet on sink was loose,only 1 Trash can No Coffee Maker.need More pillows pillows, more Blankets, Tv too small Loud noises from other rooms,kid's running around.Dirty floors outside,

    1EfraimPosted on: 2-17-2018

    Worst experience ever, dirty, roaches in room and shady tenants

    3VirginiaPosted on: 2-25-2015

    It was the cheapest hotel i can find

    The bathroom only had one towel the lighting was dark

    1BerthaPosted on: 4-16-2024

    Everything

    1ZaragozaPosted on: 12-18-2025

    Parking

    Bed was itchy, possible bed bugs and a lot of roaches like a lot. From entry we killed three on the floors, walls and was even on the furniture. After an uncomfortable few hours we mentioned to staff we were checking our due to the infestation, and ac that smelled like piss and cigarettes, and asked for a refund kindly and both lady staff first name letter with a P (one was called like Pueriren? And the other was Pia) were super mean and didn’t even consider my concern on the cleanliness. We hadn’t even stayed there the the whole rsvp time and when I asked for instructions on what to do for the bad review for a refund they started to raise their voice and speak another language and I told them that it was rude since I’m having a. Conversation and they proceeded to talk aggressively and just walked away and didn’t give me instructions on resolving the issue.

    1Van c.Posted on: 11-26-2025

    I was outside cold for night because they had no information about me booking the room.

    I never got my room

    1EsmeraldaPosted on: 11-12-2025

    Worse place to go to. Crack heads walking back and forth like there’s a dealer living in one of the rooms. They kept shouting out a specific name for him to come out… Rooms smell like Dope / Cigarette . The energy in that place is horrible. Cigarette holes in the curtains . Roaches walking around the floor . Not friendly receptionist. No greet , no smile , no nothing .The locks on the doors look like they been broken. Does not feel safe at all. 1st room I got , the door lock was broken, would not lock. I asked for another room,. 2nd room I got smelled like pure dope and also lock didn’t work… didn’t even stay 20 min and I asked for my refund back. Receptionist did not want to give us our refund back , I had to mention that I was going to call the cops in order for her to give us the $$ back. I do not recommend. No Star if possible

    Worse place to go to. Crack heads walking back and forth like there’s a dealer living in one of the rooms. They kept shouting out a specific name for him to come out … Rooms smell like Dope / Cigarette . The energy in that place is horrible. Cigarette holes in the curtains . Roaches walking around the floor . Not friendly receptionist. No greet , no smile , no nothing. The locks on the doors look like they been broken. Does not feel safe at all. 1st room I got , the door lock was broken, would not lock. I asked for another room,. 2nd room I got smelled like pure dope and also lock didn’t work… didn’t even stay 20 min and I asked for my refund back. Receptionist did not want to give us our refund back , I had to mention that I was going to call the cops in order for her to give us the $$ back. I do not recommend. No Star if possible

    2AlejandroPosted on: 10-20-2025

    Son como apartamentos

    No control de tv el refrigerator no cirve

    10UnknownPosted on: 10-19-2025

    Lot of space in the room I liked the pool and nobody gave me any problems on the staff and came through on my one request

    The door handle needs to be fixed

    10BrandonPosted on: 10-19-2025

    Lot of space in the room I liked the pool and nobody gave me any problems on the staff and came through on my one request

    The door handle needs to be fixed

    1AliviaPosted on: 10-13-2025

    only thing there was to like was the bed.

    it was very dirty our room looked like it hasn’t been swept and mopped in ages there were dirt stains on the wall . On top of that rust in the spa and the spa didn’t even work !

    2brianaPosted on: 7-29-2025

    there was no TV, no towels , no shower head , not a lot of things for a high prices

    1MiaPosted on: 5-25-2025

    Roaches everywhere, lots of yelling , staff barely even spoke

    1EliannePosted on: 5-19-2025

    Unfortunately I don’t have the opportunity to stay at this location I made my reservation and also paid for that but when I arrive to the motel apparently they don’t have rooms available

    It’s really disappointing the customer service the motel just saying that is not his fault about the overbooking and call booking.com they don’t know anything about my payment or my money back they ruin my night because at that time I can’t find another place to stay specially weekend

    1AndreaPosted on: 1-6-2025

    Personnel was nice and helpful

    It was dirty with shady people.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Outdoor pool

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A damage deposit of USD 50.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    Chateau Inn & Suites

    9565 Firestone Boulevard, Downey, CA

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