Hotel Vista Sierra

Nice service, it was set back in a quiet area, and it was very clean and new looking

It was a very luxurious hotel, I believe only three years old. We stayed there for only one night. I wished we could have stayed longer. Decor was amazing. Diego and employees were very accommodating and helpful.

No, everything was perfect.

Coffee bar, hot tub, view!

Housekeeping knocked on my door at 9:26 when I had the do not disturb sign up.

The room was clean and comfortable. The staff was really nice and helpful. The hotel seemed new. Liked the view.

My room did not have hot water. Had to take cold showers. It I had hot water in the sink and shower I would have rated the hotel 10/10 across the board. Other than the water issue. I thought the place was nice

Everything was great ¿¿ The beautiful soul ¿¿ whom is the night manager is simply amazing.Her vibe is contagious! My blended family isn¿t the easiest to deal with I have a 14yr & a 3yr old - ¿¿¿¿¿ besties, but For two young ladies whom make coffee r ??

They do better with Good orderly direction, but left alone their claws come out like a ¿¿¿¿! They know what was said! My response ¿actually I never wanna leave.¿ Let¿s say they were Inappropriate af even with a undeserved 5$ tip!

Yes, VERY clean, great staff.

Room is an echo chamber and walls are paper thin.

Hotel was new, room was clean, very spacious, and amenities were great.

Location

Construction noise during the week remodeling hotel.

Very friendly staff!

I loved everything about the hotel. The beds were comfortable. The hotel was clean and I will definitely stay there again.

Convenient to where we were going

Clean

Great views, nice amenities, COMFORTABLE BED, and continental breakfast. CAN'T GO WRONG. Nice location for exploring some of the smaller cities historic downtown areas and also wineries and breweries.

not a whole lot to say here. the continental breakfast was a little lacking but it was also a half hour before breakfast ended on a Sunday so you can expect it be sparse. BUT the staff was busy trying to keep things full regardless.

Breakfast choices were fine. But let’s start with perhaps sweeping and mopping the floors by morning opening. There was even butter still smeared on the floor from the previous day. And what’s the deal with picture hanging/ changing during breakfast hours!? Couldn’t wait till 9:00 AM? They apologized for disturbing us but come on. We also encountered a bartender that couldn’t make a drink unless she was using instructions. We wrote it off to her possibly being new but a little training was needed. Public bathroom near check in had no soap in one dispensary for the entire stay. A very minor thing but little things add up especially if you are pricing your property as top tier. We encountered a fairly new front desk clerk who had little clue how to add an extra day to our reservation. We thought it was clearly taken care of until housekeeping showed up and said we needed to check out of the room. We eventually got this hassle fixed and dealing with Julia on this matter was a breath of fresh air. Competent and friendly. Best of your staff IMHO. Now to the food: flatbread bbq and calamari. These were simply not eatable. Calling that crap calamari was a bad joke. Good thing the breading on it was ok to eat. Pure rubbery whitefish. Flatbread needs to be cooked till crust is done. Horribly undercooked and nearly raw. With only beer and wine cocktails it’s hard to establish atmosphere and a relaxing environment. $66 for this just made me shake my head. Make it WORTH the price. Now to be fair, my wife and I both worked for Mr. Steve Wynn, owner of the Mirage, Bellagio, Wynn and Encore casinos in Las Vegas for nearly 30 years. Customer service and cleanliness were drilled into us every day so we naturally have a critical eye and notice when things aren’t done to his award winning standards. But this hotel needs someone to fine tune this operation. It is a very nice property with potential but standards are not reaching price points. Step up your game people. Hunter Dhue

Read above comments

I made this reservation for my Granddaughter and her boyfriend as a gift for her 24th Birthday on Christmas Eve. They also stayed there last year and loved it!!All the staff were wonderful and the breakfast was fantastic.Thank you. (Grandma, Mary Lynn)

Views are great! Conveniently located to wine country, snow, and family

Location is nice up top the hill.

Being charged for amenities I don’t use.

Breakfast was yummy. They switch it up. Had eggs and waffles with fruit this morning.

Side sleeper so softer bed

Great breakfast and kind staff

Bed was hard for side sleepers

I liked one thing: I was tired and I had slept for a long time.

I don't like the long wait for check-in and the deposit hasn't been returned for a long time.