AC Hotel Scottsdale North

Stylish, new, and great location.

We are in our 70s and found the entire experience all about adjusting to highly impractical design and vibe. DEFINITELY NOT for the older crowd. Self-parking at $16 a night, no lobby assistance with luggage, no luggage carts. You are on your own.

Room was new and nice sized.

First they are dishonest about not cleaning rooms for you. Second, literally the walls are so thin i can hear other person talk. I was listening to a book on my phone at night by my pillow and manager called to saying next door room couldn't sleep

loved the location! everything was great except needs better bath towels.

needs new better bth towels

I?m a fan of A/C hotels. They?re usually pretty new and easy to check in and out.

The reception staff was friendly, and I liked the small but practical gym. The water dispenser on the guest floors, comfortable sofa, and plenty of towels were also nice. There’s a little convenience store right by the reception for quick snacks or drinks, and if you need more items like medicine, sanitary products, or souvenirs, the Westin Kierland is just 3 minutes away. Uber pickup from the hotel was super easy, and both Safeway and Walgreens are about 18 minutes away.

nothing in particular

Comfortable beds

Most of the sun beds were in the shade all day. Very poor positioning/ location of swimming pool.Hotel charges 25 dollars a day for parking. Only 2 lifts ( shared with hotel staff) so often had to wait

The location of the hotel to food and entertainment. The room was ready early and they gave us a late check our to fit our travel time

The lobby is very well decorated and clean.

I wish that the hallway was a little more lit.

Superb

Our second stay at AC. First stay was amazing. This time around the bed was not as comfortable and felt old and worn out. But overall a great stay.

New, clean, modern

When we checked in they asked us if we wanted the room to be cleaned every day or every other day. We requested every day cleaning. It did not happen. Next day we had to ask them to clean the room which happened at 3:30pm when we wanted tp take a nap, so we had to leave the room.

They only clean every two nights....I stayed two nights so they didn't clean until the morning we left. Doesn't make much sense. I wasn't let known of this at check in

Friendly, clean but a few...

The bed sheets were scratchy and came off the mattress throughout the night. Pillows were flat and uncomfortable. Towels were paper thin and a few looked very worn (small holes). Not up to par for Marriott.

Absolutely the most amazing location across the street from a major shopping district in Scottsdale. Super convenient as well as super safe, pleasant, and fun.

$25/day parking was a bit of surprise but not a deterrent.

I really liked how walkable it was to Kierland Commons and Scottsdale Quarter, that's actually why I booked it. The distance to restaurants and shopping was perfect! The beds and pillows were so comfortable. I don't care for modern but the bathrooms were very nicely done and modern. I don't think the modern design is meant for people with young children or babies but I still had a comfortable stay with my little ones. Security seems good. A person has to have a room key to get on the floors. No fault of the hotel but there was a guy who forgot his room and got locked out at 230am and was knocking on my door thinking it was his. I called the Front desk and they acted quickly to get him back to his room.Overall, great location, beds were clean and very comfortable, and room had a nice and big shower. I booked a mountain view room and I would stay again if I wanted to stay in the same area.

The hallways are too dark at all hours, would be nice if it was a little more lit up. There was a problem with our toilet hitting the wall when we sat on it and me and my family are not obese. The toilet would still hit the wall when my 40 pound 1st grader sat on it and so that's a problem with how close the toilet was to the wall. I didn't like the sliding glass door to the bathroom, mostly because it could be a problem for children under 4 years old wanting to play with it.

It smelled terrible , the rooms were not clean, the staff were rude at the front desk , perhaps the worst hotel experience I’ve ever had in my life and I’ve traveled worldwide.

Not a fan of Cockroaches dead or alive , the smell was horrible, noisy , - I’m not sure how this place got a 4 star review .

It smelled terrible , the rooms were not clean, the staff were rude at the front desk , perhaps the worst hotel experience I’ve ever had in my life and I’ve traveled worldwide.

Not a fan of Cockroaches dead or alive , the smell was horrible, noisy , - I’m not sure how this place got a 4 star review .

Nice clean well designed interior

We went downstairs after our first night to extend our stay for 1 additional night (3 total) in our double queen room, paid in full. Come to find out the next day around noon, while we are not on site, that the dimwit at the front desk booked us for A SECOND ROOM (a single King at that) on our second night and wanted $600 for the third night instead of the $250 we had agreed upon and PAID IN FULL. While were refunded in full for the room we never even entered or knew we had, we were out of a place to stay unless we wanted to allow ourselves to be brutally price gouged.

It was okay, the outside is nice but that’s about it

Rooms felt dirty, towels weren’t white, lobby carpets at seating area were dirty as well as furniture. Out of my 4 nights of staying there no housekeeping came to my door. Had to go out of my way to ask for more toilet paper and towels even though I left the sign off

location was great. Wait staff in restaurant and bar were good. Food not so much. See below.

The European-style breakfast of cheese and meats was a poor imitation. And in the middle of my stay, management determined to permanently substitute dry, packaged cereal for cooked oatmeal. Really?

Clean and well positioned

Bare bones. No closet space whatever. Sparse cleaning service. Breakfast “buffet” ….insulting to call it breakfast and to actually charge good money for it