Red Lion Inn & Suites Goodyear - West Phoenix

Worst hotel I have ever said at. Staff unhelpful do not care sometimes never at the front desk. Beds were the worst thing to sleep on and I got a rash after staying here. Staff didn’t even know where things were located unbelievable.

Ease of checking in and out

TV needs to work better. Slow in response to changing channels or volume

- pink mold around the tub - the tub was painted white and there were peeling patches all over so there was paint in your bath - walls were all patched and not painted - holes in the bedding - dog bit and clawed furniture - and more

The hotel offered a convenien locarion and a small breakfast.

The extra charges on the bill and that the hotel could not provide me with a receipt for my stay.

Breakfast, bed

Staff, Room, price

I was actually shocked. The location is prime. It was extremely clean, breakfast was nice.

Unfortunately my coffee in my room wasn?t changed from the previous guests

location staff

It seemed allot of the hotel was in bad shape, the hot tub was out of order the ice machine on our floor was out of order even the pancake maker was broken

NOTHING. Absolutely NOTHING. I ended up cancelling my reservation and finding another hotel.

This hotel is the dirtiest I have ever seen. Does not even smell nice. They are supposedly taking and having Cancer patients from a new by Cancer treatment hospital and if thats true who knows what diseases they will catch. Would never stay there again

the hotel was within a dining and shopping center. walking distances for every store or restaurant. the hotel was clean. the breakfast option was simple but good.

the hotel was within a dining and shopping center, alot of vehicle traffic and the noise that comes with it. the wall a/c unit just increases the decibel levels. next time i would not get a room facing the street if i had the option.

Free breakfast and location of hotel

Odor in main hall on 3rd floor

Cleanliness and location

A dog was barking for hours in the middle of the night

The hotel was clean, the staff was friendly and helpful. The included breakfast was great and also the location was good. There were restaurants and stores near by.

Great location, very clean. All staff are excellent!

The only thing that could use improvement would be the shower heads. But, I am very picky about this and like them to not spray all over!

Hotel is exceptionally clean and well maintained. The rooms are awesome, the beds are comfortable. The hotel is quiet which is awesome considering it¿s on a major street. The free breakfast is great! The staff is courteous. I love staying here

The staff and breakfast. My king suite was the size of an apartment literally. Centrally located. Great for all travelers. Will only stay here.

The staff was friendly and helpful

Had to clean hair out of the bathroom which was gross and problem with homeless and drunks later in the evening. The breakfast was not very good. The eggs and sausage were barely warm and I went as soon as it started. Ended up throwing it away.

Distance from Phx Raceway, cleanliness, staff friendliness, and price.

4 PM is later than I would prefer to check in.

Didn¿t have the room we booked. Put us in a jr suite. Breakfast was really good.

Nice, clean hotel, with all the amenities listed on the website. Was above the star rating. Decent continental breakfast.

No, suited its purpose.

This was a stressful personal situation and the staff was amazing. Thank you so much for your kindness and level of professionalism. I will definitely be back.

The pool was dirty, there were several dead bees.