SureStay by Best Western Tuscaloosa Southeast

It was nasty from the bathroom to the bed I do not recommend tub is really dirty sheets are really dirty poor housekeeping did not have towels for guests

The whole staff was very welcoming and friendly

Needs remodeling. Although clean, carpet and bathtub were stained. Breakfast is ok but limited and the same hot offerings every day.

Nice Staff

Every towel was visibly dirty and one even had a big hole in it. Floors not vacuumed, toenail clippings on floor.

Nothing!!

Breakfast was COLD both mornings, had to go else where to eat, Breakfast, that was one of the selling points, but it was useless. Your pictures on your web site are not this place. Everything in the description of this facility was so misrepresented.Junk.

The location

In my opinion the towels were disgusting, they had black stains on them and looked awful. Towels are a staple of cleanliness. The tub was old and had stains from the pad they previously removed.

I liked the most was how professional the staff was and the breakfast was alway hot and very clean area. Staff was so nice and kind. I will recommend this hotel without hesitation.

They accommodated an extremely early check in.

Room felt very outdated compared to photos online. Halls had an odor and were very warm. Vending machine did not work.

Location was perfect for my needs - just passing and needed a room for the night.

The HVAC had a musty moldy smell when the air was turned on. It was not warm enough to really need it, so It stayed off.

Was easy to find and good location

The tub was not clean .Also my bed fitted sheet was dirty and I had to sleep on top of a throw blanket because brown stains was on them. But overall it was a nice hotel. Need more help and hit in lobby and hallway. No breakfast at times.

Where it was located, restaurants close, safe place to stay. I will go back again.

Stay there almost a week waiting for my truck to get fixed. on the last day I called the front desk to let them know that I'd be extending another day Called twice from the room without any answer and called for my cell phone. Person that answer claimed

he was the GM and I told him that I'd be extending another day and my truck was not ready. He acted very unprofessional on the phone I had to call PD and left after report was filled. Would not recommend anyone stay at this here.

Stay there almost a week waiting for my truck to get fixed. on the last day I called the front desk to let them know that I'd be extending another day Called twice from the room without any answer and called for my cell phone. Person that answer claimed

he was the GM and I told him that I'd be extending another day and my truck was not ready. He acted very unprofessional on the phone I had to call PD and left after report was filled. Would not recommend anyone stay at this here.

Great Room, Tremendous Breakfast & Awesome Coffee.

The woman at the front desk was very nice and helpful. There was a few people waiting to check in and she was super patient.

The bathroom had a couple hairs on the towels but overall the room was okay

The A/C worked.

Overall Dirty,fire alarms going off frequently for no reason, POOR/DISCRIMINATORY customer service,broken ice machine,broken ironing board,no vent in bathroom. The general impression was like"they tried to put lipstick on a pig".I won't stay there again.

It was quiet and the morning breakfast was good.

The bathroom door was a barn door, which did not close giving us no real privacy. The locks on the door did not feel safe.

Clean, modern, up-to-date, CrackBarrel next door. Rooms are big..

Easy access. Courteous staff. Clean rooms.

Coffee was like colored water. Certainly not what I expected from a pot labeled ¿Starbucks¿!

Beautiful decor and amenities. Good location, friendly staff. Close to highway, food, and gas.

The A/C didn't seem to work quite as well as we'd hoped, the room was cool but not cold.

Check in was fairly quick.

The bed wasn't stationary. It slid across the floor. The faucet didn't work properly in the shower. There was an iron full of dust but no ironing board. Property advertised breakfast it was a sacked snack. No pool.