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2 Star Hotel
Extremely clean and well maintained.
Proximity to downtown
The room was clean, updated and good location. I loved that it was one story high. The woman at the front desk was delightful and helpful.
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3 Star Hotel
Location for the purpose of our visit
Laminate flooring vs. carpet was nice.
Not much of a continental breakfast. Just instant oatmeal, coffee, and hot chocolate
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2 Star Hotel
quiet and clean and location
Reasonable price for a better-than-expected hotel experience
Brand new condition, very large and roomy, helpful staff, easy check in, located within 10 minutes of airline terminal at EUG.
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3 Star Hotel
Close to events scheduled
Great location across from the Oregon basketball arena, free parking and easy walking to great restaurants!
Location and cleanliness
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2 Star Hotel
The location bein close to the airport.
The room was clean and eveything worked well.
Clean decent place but not a great neighborhood. If you picked this place up and put it in a nicer place I¿d recommend it, no problem.
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2 Star Hotel
The property is maintained exceptionally well. It?s family owned and operated and they are very kind people.
The owner and staff were very accommodating with our needs as we were traveling with bikes on the rack. Gave us a larger room to store bikes inside.
Friendly staff
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2 Star Hotel
It is a family-ran motel and one can feel their heart into the the place. Fantastic renovation and delicious breakfast! Felt almost like a B&B. Great central location.
Not much is said about the wonderful breakfasts that accompany booking a room at the Timbers.
Great location. I like that it is a smaller property. . Nice beer/wine option in the lobby in the evening. Nice to have continental breakfast as well. Love the retro feel. Very clean.
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2 Star Hotel
Large room, Comfortable bed
Location, clean room, friendly staff.
Clean, modern, well-maintained, and a good price.
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3 Star Hotel
The owner was on site, very friendly and accommodating.
Clean and comfortable
Nice, clean hotel.
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2 Star Hotel
Location
Advertised a heated pool that was not heated.
The location near the University of Oregon
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2 Star Hotel
The bathtub
The bed was comfortable and the heater kept us at perfect temp even though it was below freezing when we?re there.
The bed and pillows were comfortable and I loved the personal touches like bottles of water, granola bars and a nice selection of toiletries.
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2 Star Hotel
Rooms were very clean. The staff was friendly and helpful.
This hotel is relatively small, which gives it a nice cozy feel. Parking is super convenient and accessible. The woman working the front counter during the day (presumably the manager) was extremely friendly and accommodating.
I loved the staff. She was very friendly at check in and when we seen her in the morning she asked us if we needed a late checkout just let her know. We have never been asked this.
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2 Star Hotel
Easy check in and accessibility to downtown and University of Oregon
location and friendly staff
location to our friends' home
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2 Star Hotel
Free wifi
Front desk would not accept my photo ID , a drivers licenses (Texas issued with photo), it was stored on my phone photos!
Kind staff, but a bit overly snoopish.
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2+ Star Hotel
Clean and staff was friendly
Clean, very nice room.
Staff
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make more clean rooms
Not pet friendly
The owners were very nice and accommodating. They let me in my room a full three hours before check in time. In addition they don't jack up the price when special events are in the area.
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2 Star Hotel
her son, and I are in town for some unfortunate medical issues. This staff has been the most accommodating group of people I have ever met.
Nothing
Location
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3 Star Hotel
Prompt check in, remarkably quiet even so close ro roads.
The hotel was very clean. Staff was nice and that was probably the most comfortable pillows I?ve ever slept on.
Staff
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2+ Star Hotel
The breakfast was excellent, the bed was comfortable, the shower was warm, and my dog and I were made to feel welcome.
I went to check in very late at night and was informed that I had booked a room for the next night. The front desk was so considerate and found me a room for the night and was very polite about it. The rooms for both nights were very clean.
Everything was great!
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2+ Star Hotel
Quality everything. I love that they sprung for Dove hair and body wash products. Hotel soap is usually stinky and cheap.
Great location, free parking and great food and service
clean and location
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2+ Star Hotel
The espresso machine at this hotel was top notch
We were roomed two doors down from the lobby and workers were slamming cabinets so inconsiderately at 5-6am in the morning. Hotel was so loud we could hear all the chit chat at the front desk at all hrs.
The friendly staff, the coffee machine
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3 Star Hotel
Sauna Food Window with trees was nice in back corner room
This was one of the worst experiences I have had at a hotel ..especially a Best Western in my life. The front desk person (younger female) was humiliating and despicable.
The pool and that the room was very quiet
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2 Star Hotel
Nothing at all.
the fact I could use cash and not just card makes life easier for sure.
affordable
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2 Star Hotel
Housekeepers were nice, was quiet 90% of the time.
Right next to gas station
free wifi but no internet - would not stay at again without internet, period, and would prefer free wifi not be advertised if you can't use it - I would simply have chosen to go somewhere else
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2+ Star Hotel
Staff is very friendly. Rooms were clean and cozy. Located about 10 minutes from everywhere we needed to be.
Affordable and clean
I have no complaints. If I were to add anything. A pet question should be asked. I'm petless and would prefer to know I'm staying in a room where pets were not allowed.
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3+ Star Hotel
Location clean and options for breakfast
Bar and food availability
Location and comfortable room.
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2 Star Hotel
Size of room
the room was spacious
How quiet it was
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2+ Star Hotel
Every staff member, with the exception of 1, was polite and went above and beyond to accommodate us when we had an issue arise. Also, pool and rooms were exceptionally clean.
The cleanliness and professionalism of all staff members
Cleanliness
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2+ Star Hotel
TRU is always clean and modern
Location is close to downtown Eugene where may restaurants are. Room size is pretty spacious, soap, shampoo, conditioner and lotion provided smell good and work nice (some hotel's stuff smell bad and leave slippery feel). Lovely lobby.
There for a medical procedure and they were very accommodating and so kind and thoughtful. I could not have asked for a more perfect fit for our needs on this trip. Really lovely and thoughtful staff.
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3 Star Hotel
The bed. I have spinal injuries and, i slept like a log
Dirty towels under bed
Nothing, was disappointed in the overall experience.
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